Role Description - Sektorspezifische Kundenbetreuung von Bestandskunden im Bereich Facility Management. - Abschluss von Rahmenverträgen mit einigen der größten FM-Unternehmen in Deutschland. - Skalierung von bestehenden Accounts durch kundenspezifische Vertriebsplanung, Außendienst-Besuchen sowie konstanten Austausch. Qualifications - Mindestens 2 Jahre Berufserfahrung im Vertrieb im Bereich Facility Management / Reinigung. - Idealerweise bringst du persönlichen Kontakt zu Entscheidern unserer Branche mit. - Erfahrung mit professionellen CRM Systemen. - Hohes Level an Zuverlässigkeit, Selbstbewusstsein, Wille die Extra-Meile zu gehen. Benefits - Dynamische, kundenorientierte und unternehmerische Rolle mit schnellen Aufstiegsmöglichkeiten in eine Senior Account Management Rolle. - Chance, sich durch das Thema Robotik zu profilieren in einer zukunftsorientierten Branche. - Regelmäßige Team-Events: Vierteljährliche Off-Sites von mindestens 2 Tagen. - Urlaub: 28 Urlaubstage jährlich (+1 Tag je Jahr Firmenzugehörigkeit). - Urban Sports Club Mitgliedschaft: Flexibel und deutschlandweit nutzbar. - Junges, innovatives Team & starke Unternehmenskultur. Company Description Bei FENKA Robotics entwickeln wir intelligente Servicelösungen für eine automatisierte Welt von morgen. Unser Anspruch: Technologie, die begeistert und den Alltag spürbar erleichtert. Dafür suchen wir Menschen, die mitdenken, mitgestalten und mit uns wachsen wollen. Ob Technik, Vertrieb, Kundenservice oder Administration – bei uns erwartet dich ein Umfeld mit flachen Hierarchien, kurzen Entscheidungswegen und echten Entwicklungschancen. Wir arbeiten pragmatisch, lösungsorientiert und mit viel Leidenschaft für unsere Produkte und Kunden. Du willst etwas bewegen? Dann bist du bei FENKA genau richtig. Entdecke jetzt unsere offenen Stellen oder bewirb dich initiativ – wir freuen uns auf dich!

Role Description The Patient Account Manager is responsible for managing the accounts receivable for multiple hospitals. The Manager interacts with CFOs, Administrators, and Department Managers at multiple hospitals. The responsibilities are broad, extending across the enterprise. - Manages individual(s) including but not limited to: - Onboarding and hiring - Training - Workload management & performance evaluations - Conducting professional development plans as needed - Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. - Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals. - Develops and administers standardized revenue cycle process across hospital and physician entities, interprets government regulations and applies results. - Subject matter expert in the assigned revenue cycle area. Evaluates effectiveness of processes and makes process improvements. - Ensures that the SBO is effectively staffed and processing work to the highest quality standards and ethics while maximizing revenue. - Ensure successful outcomes by training, leading, inspiring, coaching, mentoring, and motivating all staff. - Ensures effective quality and productivity programs are in place, is responsible for ongoing budgeting process, ensuring goals and initiatives are being met and on time. - Schedules and leads meetings with peers, staff, payors, and vendors. Ensures vendors are being managed, goals are set and being met. - Establishes policies and procedures, including process documents. Develops programs, establishes and maintains efficient operations. - Analyzes and monitors data to drive continuous improvements in the revenue cycle. - Assists in establishing and monitoring quality assurance programs, fostering the integration of the organization's vision and values. Qualifications - High School Diploma or GED - 5-10 years of experience - 2-5 years of supervisory experience Requirements - Bachelor's Degree in Accounting/Business/related field (preferred) - 5-10 years of supervisory experience (preferred) Benefits - Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date - Disability insurance paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays, and personal time - Adoption assistance

• Achieve regional sales budget • Build and expand a loyal reliable network of KOL's and reference centers • Create early adopters (new technology) • Manage direct end user sales (targets, pricing, marketing plans) • Initiate and manage local product launches • Perform high impact product launches • Initiate and manage regional marketing and education programs

Role Description The Account Manager will be responsible for managing and expanding our customer base, ensuring high levels of customer satisfaction, and driving customer success. You will work closely with customers to understand their needs, ensure they are getting the most out of our solutions, and drive revenue growth through upselling, cross-selling, and renewals. This role requires a proactive and customer-centric approach, with a strategic mindset and focus on building long-term partnerships. This role requires you to work during US business hours, Monday through Friday. What would you do, if hired? - Customer Relationship and Customer-Centric Focused Management: - Develop and maintain strong, long-lasting relationships with accounts. - Act as the primary point of contact for customers, addressing their needs and ensuring their satisfaction with Celigo’s solutions. - Conduct regular check-ins and business reviews with customers to assess their needs and identify growth opportunities. - Prioritize the needs, preferences, and satisfaction of customers in all actions and decisions. - Sales Acumen: - Identify opportunities for growth within existing accounts to meet or exceed sales targets. - Drive revenue through upselling, cross-selling, and renewals. - Develop and execute strategic account plans, narratives, and creative solutions that build engagement and trust. - Account Growth: - Identify opportunities for growth within existing accounts. - Develop and execute account plans to achieve sales targets and increase account value. - Build a framework based on input and other data to show value to the customer in leveraging the platform. - Customer Advisor & Advocacy: - Understand customers' business processes and needs. - Provide expert guidance on how Celigo’s solutions can address their challenges and improve their operations. - Act as a customer advocate within Celigo, ensuring that their needs are understood and addressed. - Champion their success stories internally and externally. - Renewal Management: - Manage the contract renewal process, ensuring high renewal rates and customer retention. - Proactively address any issues that may impact customer satisfaction and retention. - Negotiate renewal terms to align with both customer and company goals. - Cross-functional Collaboration: - Work effectively in a team-oriented environment, collaborating with internal teams such as Customer Success, Product, Support, and Finance. - Provide feedback to help improve our products and services. - Problem Solving, Reporting and Analysis: - Maintain accurate account records and track key metrics. - Leverage tools like Salesforce and Clari to provide regular reports on account status, forecasts, and customer feedback to management. - Identify opportunities for improvement and advocate for customer needs within the organization. Qualifications - Demonstrated ability to understand customer needs and build strong relationships. - Excellent verbal and written communication skills. - Strong analytical and problem-solving skills. - Ability to work effectively in a team-oriented environment and collaborate with cross-functional teams. - Strong Salesforce skills; familiarity with Clari (or related software) is a plus. - Understanding of integration solutions or related technology is a plus. Requirements - 3-5 years of experience in account management, sales, or a related field, preferably within the technology or SaaS industry. - Proven track record of meeting or exceeding sales targets and driving revenue growth. Benefits - Number one solution for the fourth consecutive quarter in the G2 Winter 2025 iPaaS report. - Remote-first culture. - Competitive compensation. - High-growth, collaborative, and inclusive work environment. - Vacation and holidays to recharge and spend time with family and friends. - Generous benefits package, including parental leave. - Monthly tech stipend. - Recognition opportunities.