Role Description Sarai parte attiva della crescita del nostro team del Government & Public Services all'interno della practice Consulting, dove prenderai parte al processo di trasformazione del settore pubblico con soluzioni innovative per valorizzarne il ruolo nella nuova frontiera dell’economia digitale. Hai l’abilità di pensare “out of the box”, hai voglia di mettere in campo le tue idee e le tue capacità, ti piace lavorare con gli altri, sei una persona determinata e ti appassionano innovazione e tecnologie? Siamo alla ricerca di una risorsa che abbia maturato un'esperienza da 3 a 6 anni in ambito project management e analisi dei dati presso primarie società di consulenza, in area strategy e operations. Responsibilities - Analisi, disegno e reengineering dei processi aziendali (BPR); - Analisi della normativa di settore e redazione documentazione (es. linee guida, procedure); - Supporto all’implementazione di soluzioni per il business process management; - Definizione di modelli e soluzioni per il miglioramento delle performance di processo. Qualifications - Conoscenza di metodologie avanzate di project management e capacità di adattarle a diverse situazioni di progetto; - Esperienza nella pianificazione, gestione e consegna di progetti di grandi dimensioni e complessi, spesso con molteplici stakeholder; - Capacità di collaborare in sinergia con i clienti per sviluppare strategie IT e digitali allineate agli obiettivi aziendali a lungo termine; - Competenza nella gestione delle risorse umane e nello sviluppo delle capacità del team; - Esperienza su progetti di definizione della strategia di nuovi servizi e di implementazione delle relative soluzioni; - Competenze relative a iniziative di governance e dei principi di gestione dei progetti e metodologie di sviluppo software (Agile, Scrum, Waterfall); Soft Skills - Adattabilità e flessibilità; - Spiccate capacità comunicative e di sintesi; - Capacità di leadership; - Gestione dello stress; - Ottima capacità di problem solving e attitudine a lavorare in team e per obiettivi. Experience - Da 3 a 6 anni di esperienza in ruoli simili. Languages - Italiano (obbligatorio); - Inglese (preferibile livello B2 o superiore). Location - Roma. Benefits - Contratto a tempo indeterminato; - RAL e inquadramento saranno commisurati in base all’esperienza maturata; - Possibilità di seguire un percorso di crescita all’interno di un contesto meritocratico e in continua evoluzione. Next Steps Una volta ricevuto il tuo cv ci prenderemo del tempo per valutarlo attentamente. Se c’è un match con questa o con altre posizioni aperte all’interno del Gruppo, ti contatteremo per iniziare la nostra conoscenza reciproca. L’iter di selezione comprende generalmente un colloquio con HR, un colloquio tecnico con un line manager ed un eventuale colloquio con un Partner. Se dovessi identificare ulteriori posizioni di tuo interesse ed in linea con il tuo profilo, aspettiamo la tua candidatura per poterla valutare nuovamente.

Role Description We are looking for a Wedding & Honeymoon Travel Consultant to join our team! In this role, you will work directly with couples to plan their dream weddings and honeymoons in breathtaking destinations worldwide. From selecting the perfect location to coordinating travel logistics, you’ll play a key role in bringing magical moments to life. - Consult with couples to understand their vision, preferences, and budget for their destination wedding or honeymoon. - Research and recommend wedding venues, resorts, and travel packages tailored to each couple. - Handle all travel arrangements, including flights, accommodations, transportation, and excursions. - Liaise with wedding coordinators, resort representatives, and vendors to ensure a seamless event experience. - Provide expert guidance on passport and visa requirements, travel insurance, and destination-specific regulations. - Maintain clear, professional communication with clients from inquiry to post-trip follow-up. - Stay up to date on the latest trends in destination weddings and honeymoon travel. Qualifications - Experience in travel planning, event coordination, or hospitality is highly preferred. - Strong knowledge of romantic destinations, luxury resorts, and wedding venues. - Exceptional communication and customer service skills. - Detail-oriented with strong organizational and time-management abilities. - Comfortable working independently and managing multiple client bookings. - Experience with travel booking systems or CRM software is a plus. - Travel certification or destination wedding planning certification is a bonus. Benefits - Flexible, remote work environment with the ability to set your own schedule. - Commission-based earnings with opportunities for bonuses and incentives. - Exclusive travel discounts and industry perks. - Ongoing professional development and training opportunities. - Be part of a passionate team that loves creating unforgettable experiences!

Role Description The Professional Services Consultant participates and contributes to the successful completion of assigned client implementation project activities of Mitratech. These implementation project activities include: - Requirements analysis and definition - Configuration of software - Conference room pilots - Testing - Go-live support for our clients The key focus of this role will be to support our clients in the day-to-day operation of Mitratech’s SaaS products, which includes: - Responding/resolving inquiries via tickets, chats, and phone calls to support Duties & Responsibilities - Serve as the first point of contact via phone, chat, email, and web-based support portal to provide solutions - Research, troubleshoot, and resolve support issues within response and resolution goals - Identify workarounds and communicate to customers as needed - Provide solutions where issues are identified via self-service portal - Maintain detailed call and email records for all customer interactions - Prioritize and resolve issues based on service level agreements and severities - Responsible for meeting customer satisfaction goals monthly - After-hour on-call support coverage rotation may be required - Any other tasks and duties that might reasonably be required of you Qualifications - Committed to helping customers achieve their goals - Strongly self-motivated with a great curiosity to learn about new things - Exercise best judgement and take action without needing to be told - Able to manage time commitments and work with a remote team to achieve shared goals - Able to mentor, inform, and educate customers and team members - Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge - Attention to detail with the ability to multi-task and strong organizational skills - Experience with Windows Operating Systems and Microsoft Office applications

• Develops and delivers detailed IT solutions through consulting project activities • Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment • Performance is typically evaluated based on utilization (i.e., billable hours) • Project management activities include interaction with company and client managers and cost/schedule monitoring • May have some financial responsibilities, including project cost estimating, proposal generation, and invoicing • May participate in sales and proposal presentations in addition to completing ongoing team account activities • Identifies additional product/service opportunities in the customer organization • Performance is typically measured by the capture of the consulting engagement and/or delivery of agreed solutions within budgeted hours