Role Description Buscamos un Asesor de Servicio al Cliente altamente capacitado, enfocado en brindar un servicio telefónico excepcional. El candidato ideal poseerá excelentes habilidades de escucha activa, empatía y la capacidad de gestionar eficazmente las interacciones con los clientes. Este puesto es ideal para alguien que disfruta trabajando con clientes, tiene aptitudes técnicas y le apasiona la industria de los videojuegos. Si eres una persona resolutiva y comprometida con brindar un servicio excelente, nos encantaría conocerte. - Brindar un servicio al cliente excepcional a los usuarios de la plataforma, ayudándolos con diversas consultas y problemas relacionados con soporte técnico, garantías, envíos y actualizaciones de software. - Asistir a los clientes con sus soluciones tecnológicas. - Demostrar un profundo conocimiento de los servicios y productos, manteniéndose al día con las nuevas funciones y actualizaciones. Qualifications - Una persona apasionada por el servicio al cliente. - Excelente actitud e interés en ayudar a los demás y resolver situaciones con una actitud positiva. - Persona proactiva y responsable. Benefits - Contrato a término indefinido. - Bonos por desempeño. - Fondo de empleados. - Programa de voluntariados. - Plan carrera. - Trabajo desde casa. Requirements - 42 horas semanales. - Horarios: - Entrenamiento: de 6:00 - 13:00 L a V. - Operaciones: Franja entre las 9:00 a 18:00. - 2 días off. - Salario: - Entrenamiento: $3,061,000 COP. - Producción: $3,061,000 COP. - Ubicación: Teletrabajo | ciudades principales. Company Description Somos expertos en servicios digitales globales para empresas en 100 países, con casi 500,000 empleados en todo el mundo. Great Place To Work® nos ha certificado como uno de los mejores lugares para trabajar en el país y a nivel mundial. Innovamos constantemente y siempre vamos más allá. En TP, promovemos la diversidad, la equidad y la inclusión en cada interacción. Valoramos las perspectivas e identidades únicas de nuestros clientes y colegas, fomentando una cultura inclusiva donde todas las voces son escuchadas, valoradas y respetadas. Nuestro compromiso con la diversidad fortalece nuestras relaciones, genera un impacto significativo y contribuye a un mundo más equitativo. Marca la diferencia con el TOP Team!

Role Description We are seeking a detail-oriented and analytical .NET Developer to join our growing development team in Budapest, Hungary. In this role, you will design, develop, and maintain application parts using the .NET framework while collaborating with cross-functional teams to deliver high-quality software solutions. You will be responsible for writing clean, efficient code and ensuring that all applications meet our rigorous quality standards. Your responsibilities include: - Development and continuous enhancement of the system - Design and implementation of new features within MS Dynamics 365 - Development and maintenance of integrations - Support and optimization of CI/CD processes - Close collaboration with development and business teams Qualifications - MS Dynamics 365 (CRM/CE) experience - Power platform (Power Apps, Power Automate) - .NET, C# - Basic knowledge of Azure - Docker, Kubernetes - SQL, SSIS (SQL Server Integration Services) - GitLab CI/CD Pipelines, Runner - Experience integrating Microsoft Dynamics 365 with Azure services (e.g., Azure Active Directory, Azure Application Gateway, Logic Apps, Azure Functions) - Knowledge of Microsoft Power Platform: Power Apps, Power Automate, Power BI Company Description Ranked as Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS received the Best in Educational Cooperation award from HIPA in 2019 and was acknowledged as the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Role Description As an Artist Support Specialist with TuneCore, you will be supporting a broad spectrum of TuneCore artists from DIY to established, career artists. Our mission is to deliver fast, thoughtful, and high-quality support ensuring a smooth distribution experience for our artists. - Provide top-level support to our artists through a variety of channels (Email/Social Media/Phone/ Live Chat) - Master TuneCore’s administrative and front-end systems in order to update and correct account/release issues and facilitate first time success with each new release - Maintain a customer satisfaction score of 85% or higher - Handle a high volume of requests, averaging 60+ tickets per day - Work with external partners (DSPs, payment partners etc) to resolve issues for artists - Identify and report technical bugs to our product teams - Offer insights and ideas on process development to help optimize the team’s workflows - Other duties as required by department leadership Qualifications - Fluent in Italian. French or German is a plus - At least 2 years of experience working in a high volume support/customer service environment - Track record of meeting or exceeding quantifiable performance metrics on a regular basis - Clear, concise, and warm communication, both written and verbal (Both internally and externally) - Working knowledge of Mac or Windows, Slack, Google Suite and other common day-to-day SaaS tools - Proven track record of being transparent, accountable and relentless; exhibiting a true passion for going above and beyond for customers - Ability to provide personalized, empathetic support while remaining efficient and maintaining high volume - Comfortable with change and ambiguity in a dynamic atmosphere - A professional, consistent, and positive can-do attitude who works well within a team and independently at the same high level - Knowledge of current music and technology industry trends - Experience with Zendesk or similar ticketing platforms is a huge plus! - Experience in technical troubleshooting and bug reporting is also a major plus Benefits - Tailor-made training and coaching program - Remote working policy - A wellness program "Pauses" with many activities and animations in-house - Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist - A healthy and eco-responsible company restaurant - Individual or family health insurance - CSE benefits - A rooftop - A gym with free classes

Role Description We’re searching for a Personal Lines Digital Service Advisor. This position is fully remote and open to candidates within Ontario. As a Personal Lines Digital Service Advisor with Westland Express, you’ll bring together strong technical skills and insurance knowledge to support the team and our clients in assessing and fulfilling their insurance needs. You are essential in helping achieve the goals of the company and partner organizations. You demonstrate confidence in problem-solving and underwriting while continuously expanding your knowledge. You’re proactive in taking on more responsibilities while developing your skills to work independently. Qualifications - RIBO license mandatory - Minimum 2-year brokerage based personal insurance experience - Post-secondary diploma or degree would be considered an asset - Strong knowledge of personal lines insurance products and coverages - Commitment to professional development including obtaining CAIB or CIP designation - Ability to work on a rotating schedule – no weekends Requirements - Communicate with prospects and clients to determine and provide the best possible coverage, protection and customer service - Build and maintain strong client relationships through proactive contact via email and phone - Develop new business opportunities by binding new policies, securing expiry dates and cross and up-selling personal insurance products - Support clients in the claims process - Manage and review policy renewals in a timely basis in order to maintain high levels of client retention - Collaborate with co-workers and managers to develop positive and effective office procedures - Perform all other tasks as prescribed by management to ensure the best customer service for prospects and clients Benefits - An open, flexible and welcoming workplace - Plenty of opportunities to grow and learn - Autonomy to drive your own success - Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds - A total rewards program that takes care of your financial, physical, and mental health - Flexible paid Values Days to celebrate days important to you - Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients