• Gather and analyze electronic data exchange requirements from internal customers and external trading partners which includes, standard internet protocols, encryption methods, port assignments, file routing parameters, etc. • Design, configure, test, and implement production secure data transmissions to established standards to reduce security risk, adhere to regulatory compliance and maintain and protect the privacy of clients’ and employees’ sensitive data. • Provide technical support during critical and non-critical business hours on MFT applications, and related systems and services. • Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure platform and service stability, reliability, and availability. • Maintain comprehensive documentation of file transfer processes, configurations, and changes. • Support, and troubleshoot existing workflows and business processes to ensure secure and efficient data transmission. • Participate in the support of the Managed File Transfer (MFT) platform environments to validate transmission workflows and application functionality. • Participate on uncomplicated projects for secure electronic data exchange design to ensure the project meets security requirements. • Make process improvement suggestions and actively participate in discussions around potential ideas to automate current workflows, enhance efficiency and minimize human error. • Provide 24/7 3rd level support of system file transfer issues to ensure that all business critical files are transmitted timely.

• Oversee facility construction and equipment installation, ensuring adherence to timelines, budgets, and quality standards in partnership with external contractors and internal stakeholders. • Evaluate and implement improvements to rack and bin elevations, ensuring optimal use of vertical and horizontal storage spaces while maintaining safety and operational standards. • Utilize CAD tools and data analytics to redesign warehouse layouts, focusing on efficient space utilization and alignment with inventory turnover rates and operational demands. • Develop and maintain performance metrics dashboards using tools like SQL and Power BI to track the impact of optimization initiatives and identify further opportunities for improvement. • Manage and coordinate projects involving third-party vendors and contractors, ensuring all deliverables are completed on time and within budget.

• Responsible for a full lifecycle of responsive design, including: content-first design, logic flows, storyboards, personas, wireframes, low fidelity mock-ups, sitemaps, high fidelity prototypes, and UI specifications, to provide end-to-end dynamic, database driven design flows • Working in an Agile software development environment, team with product owners, business analysts, and product development to clarify and define business requirements as they apply to the UI. • Constructing page design using prototyping tools such as Axure, Balsamiq and/or Sketch. • Crafting UX engagements, specifically in a graphical user interface (GUI) environment, that exceed customer expectations by partnering with key product stakeholders to understand and support product business goals, advocating human-centered design (HCD) industry best practices • Analyzing available usage metrics for trends, patterns, issues, and opportunities for UX optimization. • Analyze, document and communicate system and business processes • Facilitate and validate the development of system solutions to satisfy customer’s business needs • Conduct software presentations and provide technical supports to existing and prospective customers • Assist breaking down roadmaps into epics and decompose into user stories • Working with the agile team and stakeholders to contribute to the drafting of user stories • Participating as a domain expert in customer-facing meetings to facilitate discussions regarding provider enrollment initiatives • Interviewing and interfacing with value streams to obtain needed business requirements • Supporting the collection and reporting of requirements related metrics • Providing additional support and guidance to clients during the implementation phase, to include development of training resources • Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes and developing strategies for enhancing or further leveraging these processes

• Participate as a member of a project team comprised of PM, Buyers, Customer Service, & others in order to successfully complete conveyor & material handling projects. • Own and manage all engineering-related tasks on a project, including maintaining engineering schedules, budgets, & tracking engineering change orders. • Lead conversations and drive results with vendors, and other suppliers to review & evaluate system & equipment designs. • Review customer specifications to confirm adherence to these during design process. • Provide technical support for the engineering process. • Use AutoCAD and/or other drafting tools to complete system reviews, coordinate with .