Role Description We're continuing to grow our virtual team and are seeking proactive, detail-focused individuals to join us as Travel Concierge Support Specialist. In this role, you'll assist clients behind the scenes by helping coordinate travel plans, organize key details, and ensure each step of the journey is handled smoothly. You'll play an important part in delivering a high-quality experience by keeping plans organized, communicating clearly, and supporting clients throughout the process. This opportunity is ideal for individuals who enjoy working with people, managing logistics, and operating in a flexible remote environment. What You Will Be Doing - Connect with clients to gather trip details, preferences, and timelines - Support the coordination of travel arrangements including accommodations, transportation, and activities - Keep clients informed with timely updates on reservations and next steps - Review available options and provide clear, helpful information - Respond to inquiries through email, phone, and online communication platforms - Assist with itinerary changes, follow-ups, and service-related requests - Maintain organized and accurate records within internal systems - Participate in onboarding and continuous training programs Benefits - 100% remote work environment - Flexible scheduling to fit your lifestyle - Guided onboarding to help you get started confidently - Ongoing training and skill development - Access to travel tools, systems, and supplier networks - Incentive opportunities and travel-related perks - Room for growth within a supportive team Qualifications - Strong communication skills and a service-oriented mindset - Highly organized with attention to detail - Ability to manage multiple tasks independently - Comfortable using basic computer systems and online tools - Reliable internet connection - Willingness to learn and adapt Requirements - Must be at least 18 years of age - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

Role Description Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. This individual also: - Analyzes eligibility media - Utilizes various system applications for reporting purposes - Interprets multiple medical plan benefits to maximize accurate collections - Endorses mutual respect amongst all members of the healthcare team - Practices positive guest/peer relationships and works with others to promote an efficient and effective team - Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients This position generally supports department chief/managing physicians. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School diploma or GED from an accredited program - Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture - IM Bills lead for department - 3+ years general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1 year previous KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers - Working knowledge of Microsoft Office/PC experience - Typing skills 40 WPM with 10 or fewer errors - Basic math ability - Alpha/Numeric Forms Entry Requirements - Ability to speak/understand Spanish - CPT/ICD coding - Typing skills 55 WPM with 5 or fewer errors - 10 key by touch Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description Are you someone who enjoys solving problems, working with data, and keeping systems running smoothly? We’re looking for a Catalog Operations Specialist to support active merchants by resolving catalog issues and improving overall accuracy across a grocery platform. - Resolve end‑to‑end catalog issues for active merchants, including pricing discrepancies, missing or incorrect items, compliance concerns, and launch blockers. - Triage and resolve high‑impact issues in real time to minimize disruption to merchant operations and customer experience. - Collaborate cross‑functionally with Catalog, Engineering, and other partner teams to drive fixes and identify root causes to prevent recurring issues. - Build expertise in grocery taxonomy, catalog systems, and operational workflows to help scale solutions and improve catalog accuracy. - Own issues from intake through resolution, ensuring clear communication and timely follow‑through. Qualifications - A self‑sufficient, motivated individual who thrives as an independent contributor in a remote environment. - Strong proficiency in Google Sheets or Excel, especially with formulas and large datasets. - A project‑oriented mindset with the ability to manage tasks from start to finish. - Strong collaboration and communication skills with cross‑functional teams. - Ability to prioritize work effectively while maintaining a high level of accuracy and attention to detail. Requirements - Contract‑to‑Hire opportunity with room for growth. - Fully remote work environment. - Meaningful, impact‑driven work supporting merchants and customers. - Cross‑functional collaboration with technical and operational teams. Benefits - Medical, dental, and vision coverage. - 401(k) with pre‑tax and Roth options. - Life insurance and disability coverage. - Health Savings Account (HSA). - Employee Assistance Program. - Paid time off and leave options. Company Description TEKsystems is a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions.

Role Description The Settlement Resolution Specialist provides senior level guidance and subject matter expertise on escalated Settlement inquiries from financial institutions (FIs) or cardholders as a result of errors in the processing of fraud and non-fraud chargebacks. Primary duties include: - Researching and resolving client and cardholder tickets related to errors, exceptions, and rejects. - Posting daily settlement entries in Velera’s general ledgers in compliance with card association and regulatory standards and deadlines. - Minimizing company losses while maintaining high levels of productivity and accuracy. - Delivering exceptional service to financial institutions and cardholders directly. - Interfacing with multiple internal organizations such as Client Delivery, CGE’s, Operations, Compliance, Legal, and Executive/Senior management. - Providing coaching and corrective guidance to chargeback analysts. - Recommending process improvements to management to reduce costly recurring errors. Day in the Life: - Considered a Subject Matter Expert (SME) among peers. - Utilizes critical thinking skills to resolve both Fraud & Non-Fraud escalated inquiries. - Utilizes advanced professional communication skills to provide detailed responses. - Analyzes cardholder fraud/dispute information or documentation received. - Applies appropriate case actions within card association, regulatory, and department guidelines. - Analyzes and interprets merchant responses to ensure appropriate steps were followed in the chargeback process. - Generates cardholder correspondence as required to ensure compliance. - Maintains thorough knowledge of card association and regulatory rules. - Expert knowledge of credit and debit card settlement as it relates to Fraud and Non-Fraud disputes. - Prioritizes workload to maintain department and contractual Service Level Agreements. - Shares knowledge and best practices with less tenured team members. - Conducts outbound calls to members and Financial Institutions. - Documents and communicates escalation trends to leadership. - Performs account charge-off process for high visibility clients. - Assists leadership with various tasks as needed. - Other duties as assigned. Qualifications - High School Education / GED required. - Associate's degree or equivalent of education and experience required. - Minimum 2 years as a Case Management Rep required. - Minimum 2 years' experience in a credit/debit card environment, with focus on dispute, fraud, and general knowledge of the card industry required. - Minimum 2 years customer service experience required. - Prior VELERA account recovery system experience preferred. Benefits - Competitive wages. - Medical with telemedicine. - Dental and Vision. - Basic and Optional Life Insurance. - Paid Time Off (PTO). - Maternity, Parental, Family Care. - Community Volunteer Time Off. - 12 Paid Holidays. - Company Paid Disability Insurance. - 401k (with employer match). - Health Savings Accounts (HSA) with company provided contributions. - Flexible Spending Accounts (FSA). - Supplemental Insurance. - Mental Health and Well-being: Employee Assistance Program (EAP). - Tuition Reimbursement. - Wellness program.