Title: Creative Operations Specialist (Future Need) Location: Reston United States Job Description: Please note: This role is contingent upon contract award. While not an immediate opening, we are actively interviewing and may extend offers in anticipation of the award, with start dates dependent upon contract finalization. Creative Operations Specialist Nothing of quality gets produced without someone, somewhere, taking ownership - that's you. You own the process that links developing striking creative deliverables and strategic, hands-on client management. You are the glue, the amazing enzyme that goes far beyond just managing traffic and communications as a producer, to simply doing whatever necessary to get the best work out of our best people for ICF Next and the client. Your tools are over-communication, organization, experience, a keen eye that sees traps down the road and steers the work around them, and a personality that encourages collaboration, creativity and professionalism. If this sounds good, we'd love to chat. Show us how you've done this before at a large marketing or advertising agency. Talk about the problems you've solved that are specific to large teams, big clients and budgets, and a crazy amount of deliverables. Demonstrate how you and your team are the "glue" sitting at the center of it all - getting the best out the account, creative and client's teams as a kind of show-runner. Looking forward to the conversation! About ICF Next ICF Next brings together strategy, creativity, data, and technology to solve real problems. We work with organizations facing complex challenges across energy, public health, climate, and more. The work is not just about communication. It is about helping people understand, engage, and take action. Our teams build integrated campaigns and experiences that connect with people and hold together across channels. The work needs to be clear, useful, and built to perform. If it does not resonate, it does not work. As a Creative Operations Specialist, you'll: - Support public and private-sector clients who tackle issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, child welfare, and more. - Act as a liaison between the account team and the creative team to own the creative development process, making sure we get the best work out of the team at maximum efficiency and quality for the company and client. - Oversee workflow in multiple mediums across the account deliverables list, ensuring version control, edits, internal deadlines, final deadlines, quality control and final release files all are optimized. - Assist in capture and organic growth estimating in partnership with Ops and Acct Teams. - Help manage outside vendors such as printers, photographers etc. - Draft internal and external creative development schedules geared around key milestones and stakeholders, that also allow for the best creative product. - Audit hours, budgets, staff to match against expectations and proactive considerations, keeping everything moving smoothly. You'll need: - 5+ years' experience in creative operations, preferably within an agency environment. - A bachelor's degree in marketing, advertising, communications or equivalent experience in a related field. Additional Professional Attributes: - Ability to multi-task and meet tight deadlines. - Fantastic "soft skills" for managing/collaborating with people. - Experience in the fulfillment requirements for creative deliverables across media - print, social, digital What we offer: - Flexible working arrangements, including remote and hybrid options - Competitive benefits, including healthcare and retirement plans - Ongoing training and development opportunities - A collaborative environment with opportunities to connect across teams - Opportunities to contribute to social impact and community initiatives Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $125,954.00 Nationwide Remote Office (US99)

Role Description Oversees freight dispatch execution and ensures all load movements are properly coordinated across active transportation lanes. Provides operational oversight for scheduling accuracy and shipment flow consistency. - Supervise dispatch workflow execution - Monitor freight movement across routes - Resolve operational delays and exceptions - Coordinate between carriers and logistics teams - Ensure compliance with routing procedures Qualifications - Strong logistics coordination experience preferred - Advanced communication and leadership skills - Ability to manage high-volume dispatch systems - Detail-oriented and process-driven mindset Work Environment Fast-paced logistics control environment with structured coordination and oversight responsibilities. Communication Notice Applicants may receive job-related updates, scheduling coordination, and operational messages. Communication is strictly work-related, and opt-out is available at any time.

ICBA PAYMENTS OPERATIONS - DIRECTOR, BILLING OPERATIONS Req #167 Virtual•United States Job Description ICBA Payments is a leading provider of payment solutions to community banks, serving more than 1,400 financial institutions. The Director, Billing Operations, will lead critical back-office operations related to billing and settlement, processor and Card Network partners. The Director, Billing Operations will collaborate with internal and external billing, accounting, finance, processor and Card Network partners to ensure accurate, efficient and execution of fee, billing and invoicing processes. Responsibilities - Create and execute weekly, monthly, quarterly and annual controls to ensure our Card Network and processor billing for banks and ICBA Payments is accurate. - Independently look for internal and external system configurations and /or process changes that can improve the accuracy of or reduce fees being billed to ICBA Payments and/or our banks. - Suggest improvements to, and requirements for exception reporting tied to billing and invoicing that would make on processes less resource-intensive and/or more accurate. - Analyze complex issues with billing and fees to determine root cause of any issues and suggest changes needed. - Serve as an SME for how banks are billed and receive income or fees. - Provide reporting, invoicing and tracking in support of cross processor and pass through billing. - Work with external partners and internal Accounting and Finance teams to reconcile General Ledger accounts. - Work with Licensing to ensure all Card Network fees are appropriately allocated. - Work with Product and other team members as needed on billing of and reporting on ICBA Payments fees and ICBA product fees billed. - Learn about, document and share knowledge around Card Network, processor settlement, billing and invoicing. - Ensure documentation is in place for end-to-end billing and invoicing processes including input and output of processes and responsible parties. - Ensure documentation is in place and serves as an SME for program level financial reporting including metric calculations and impacts to our clients. - Investigate and resolve exceptions, discrepancies, and billing errors. Work directly with processors and Card Networks to correct customer billing errors and contract enrollment discrepancies. - Work with Licensing to ensure accurate affiliate, and other card network reporting and billing is in place. - Assist in managing the accuracy of data received from internal and external sources used in compiling program statistics, invoices, reports, client records, and other key data outputs. - Perform other duties as assigned Qualifications - BS/BA degree and a minimum of 5 years of experience in Card Network billing or Processing billing / settlement reconciliation required. - Previous experience supporting card debit and/or credit programs required. - Strong analytical and problem-solving skills. - Excellent attention to detail. - Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) with particular emphasis on data manipulation in Excel. - Excellent organizational skills. - Strong written and verbal communication skills. - Strong customer service orientation. - Works independently in accordance with general plans, policies and procedures. Compensation and Benefits The target annual salary range for this role is currently $95,000 to $125,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Total compensation includes a comprehensive healthcare benefits package (medical, dental and vision), 401k plan company match contribution, and an annual performance bonus. #LI-Remote Job Details Job Family ICBA Pay Type Salary Education Level Bachelor’s Degree Hiring Min Rate 95,000 USD Hiring Max Rate 125,000 USD

Ad Operations Specialist Contract type Freelance Location San Francisco, California Specialty Marketing Salary $40.00/hour - $45.00/hour Remote Yes Reference 509599 Job description Ad Operations Specialist The Sage Group’s client, a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada, is seeking a highly detailed ad operations specialist to join their team. The Advertising & Promotion team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. They provide digital solutions to help advertisers reach company audiences. This role will be directly responsible for managing promotional & advertising campaigns across the restaurant business. - Own rapid-turn promo campaigns for enterprise and midmarket CPG companies - Partner cross-functionally with our account teams across our CPG business to ensure campaigns are executed flawlessly - Track blockers as we transition our campaigns from our legacy campaign management system to a new campaign management system - Assist with data entry projects to drive our migration into Ads Manager (our new campaign management system) - Work with product and engineering, using data and operational feedback to drive product improvements to improve campaign accuracy, drive efficiency, and launch new features - Create process improvements to drive more efficient workflows with cross-functional teams You’re excited about this opportunity because you will… - Operate – You aren’t afraid to roll up your sleeves and get to the lowest level of detail. You are comfortable moving quickly on scaled campaign volume with a high level of accuracy. - Build – You love building processes. You can take business requirements and put them into action to support short-term needs and long-term growth. - Partner – You have experience working with multiple stakeholders. - Analyze – You can pull data from dedicated tools and find trends in our operational data. We’re excited about you because… - You have 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high-growth startup experience preferred - You have excellent communication skills and can manage in a matrixed environment - You are extremely organized and detail-oriented and can move quickly to balance and reprioritize campaigns - You have strong Excel or Google Sheets skills and are comfortable learning new technical tools and teaching them to others Nice to haves: - You have experience editing SQL queries - You have experience driving product improvements with product, engineering, and other cross-functional teams - You have experience pulling reports from Salesforce, Sigma, Tableau, or another data tool - You have worked within or have experience in the CPG industry vertical - You speak and write conversational French This is a long-term contract opportunity (6–18 months). 100% remote within the United States. $42 hourly, W-2 with benefits and 10 paid days of PTO per year.