Bilingual Patient Advocate Specialist Location: Remote, USA Job Description: Hours: Monday-Friday 11:30am - 8pm CST Pay Range: $17 - $19 hourly, D. O. E MUST BE BILINGUAL WITH ENGLISH AND SPANISH The goal of the Bilingual Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs. Essential Duties and Responsibilities: - Screen patients for eligibility of State and Federal programs - Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance - Initiate the application process when possible - Advise patients of the appropriate assistance program(s) to best suit their individual needs - Provide detailed instructions to patients regarding securing all available program benefits - Advise patients of program time limitations and ensure that all deadlines are met - Complete all necessary steps in locating patients and involving the outside field staff when necessary - Obtain all necessary information from patients upon the initial contact when possible - Record thorough and accurate documentation on patient accounts in the CUBS system - All documentation in the CUBS system should be clear and concise - Maintain a positive relationship with patients throughout the entire application process - Assess the status and progress of applications - Contact government agencies when necessary - Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained - Other duties as assigned or required by client contract Additional Duties and Responsibilities: - Maintain good working relationships with State and Federal agencies - Resolve accounts in a timely manner - Meet daily productivity goals and objectives as assigned by management - Maintain confidentiality of account information at all times - Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct - Maintain awareness of and actively participate in the Corporate Compliance Program - Maintain a neat and orderly workstation - Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: - High school diploma or equivalent is required - Prefer previous customer service/call center experience - Prefer previous experience with medical coding or billing - Proficient PC knowledge and the ability to type 30-40 wpm - Ability to effectively work and communicate with coworkers, patients, and outside agencies - Ability to present oneself in a courteous and professional manner at all times - Ability to stay on task with little or no management supervision - Demonstrate initiative and creativity in fulfilling job responsibilities - Excellent organization skills - Ability to prioritize multiple tasks in a busy work environment - Reliability of task completion and follow-up Working Conditions: - Must be able to sit for extended periods of time - For Remote Work from Home - must have a quiet, private area to perform work Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Role Description At Centauri Health Solutions, we don’t just process applications; we serve as a lifeline. For many Medicare members, a single phone call with our team can mean potentially saving on Medicare Premiums. We are looking for empathetic, driven individuals to join us as Medicare/Medicaid Eligibility Specialists (MMES). If you find deep satisfaction in solving complex problems and advocating for others, your mission starts here. - Compassionate Conversations: Make and receive calls with members needing to apply for or obtain or retain Medicaid, Medicare Savings Programs (MSP), and Low-Income Subsidies (LIS). - The "Human Translator": Determine if individuals are eligible for Medicaid or LIS benefits through a series of simple questions. When needed, explain complex regulations and eligibility requirements in simple, warm, and patient terms. - Application Mastery: Gather and verify sensitive personal and financial details to ensure 100% accurate enrollment and recertification. - Regulatory Standards: Maintain strict adherence to HIPAA, state regulations, and company compliance standards. - Database Navigation: Simultaneously manage multiple software systems and databases to track member progress and documentation. Schedule will be Monday to Friday, 11am to 7:30pm EST (9am to 5:30pm MST). Qualifications - You are the person friends and family turn to when they need help with something complicated. - Fluent in Spanish (speak, read, write). - Experience: 2–3 years in healthcare, eligibility screening, case management, or high-touch customer service. - Subject Matter Interest: Knowledge of Medicaid, Medicare, SCHIP, or Special Needs Plans (SNP) is a major plus. - Tech-Savvy: Comfortable navigating multiple screens, Microsoft Teams, and Outlook while talking and typing, maintaining a warm conversation and documenting information in real time. - Patience: Remain calm and professional; see obstacles as opportunities to build trust. - Critical Thinker: Manage difficult conversations and use probing questions to clarify information and find solutions. Requirements - To thrive in this position, you should enjoy a structured, performance-driven environment. - High-Volume Engagement: This is a phone-based role. You will spend your day making and receiving calls. - Scripted Excellence: Work within well-defined procedures to ensure total compliance. Your creativity comes from your tone and empathy while following the process. - Goal-Oriented: Expected to meet daily and weekly production and quality goals. Efficiency allows us to help more people. - Bonus: Eligible to receive bonus payments for exceptional performance. Benefits - Comprehensive medical, dental, vision, and prescription coverage. - Wellness program supporting overall well-being. - Company-paid basic life and AD&D insurance. - 401(k) plan with company match. - Tuition reimbursement opportunities. - Paid time off for vacation and illness. - Six paid company holidays. - Floating holiday. - Company-paid training and computer equipment. - Performance-based bonus program. - Paid time off for volunteer activities. - Employee referral bonus program. - Career development and training opportunities, including leadership growth.

Title: Part-time Office Specialist II (Bilingual) - Fire & Rescue Location: Anaheim United States Salary $23.99 - $30.62 Hourly Location City of Anaheim, CA Job Type Part Time Job Number 2026-00094 Department Fire & Rescue Job Description: Upcoming 3% Salary Increase Effective June 2026 Anaheim Fire & Rescue Department provides emergency services, fire protection and community risk reduction education to residents and visitors of the City of Anaheim. The Community Risk Reduction Division seeks a detail-oriented candidate for the position of Part-time Office Specialist II. Incumbents will demonstrate the values of the organization, maintain functional responsibility for the operation of a centralized records management unit, provide administrative and data entry support to the division, as well as perform reception duties for the department. Candidates must possess prior experience performing varied journey-level clerical work. Experience with Laserfiche software and responding to Public Records Act requests is highly desirable, as well as the ability to multi-task in a fast-paced, unpredictable environment. Ability to speak in Spanish is required. Reading and writing in Spanish is desirable. The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices. - Act as a receptionist to the public, take and respond to a high volume of phone calls, screen inquiries, take messages, schedule appointments and answer questions requiring an understanding of policies and procedures of the work unit. - Compile and research for internal and external customers including those in response to Public Records Act requests within legal response period. - Perform clerical work involving a coding or filing system or records management system. - Enter data and applicable fees related to field inspection documentation into department records management systems. - Generate reports. - File materials into and retrieve materials from established filing systems and develop standard office filing systems for record storage and retrieval. - Utilize modern office equipment, media, and computer applications specific to the assigned unit in order to input, maintain, retrieve, transfer, and communicate confidential and privileged information. Maintain records of the unit concerning purchases, budget accounts and inventory; requisition office supplies. - Maintain calendars and schedules of appointments, meetings, room use, equipment use and events. - Research readily available information requiring some interpretive judgment and tally and compile information for reports using a computer, typewriter or related software. - Type, file, record, compute and maintain confidential and privileged information. Compose routine correspondence. - Copy, collate, staple and otherwise bind a variety of materials. - Proofread materials for clerical accuracy and spelling. - Perform related duties and responsibilities as required. Experience: Performing varied journey-level clerical work. Experience with Laserfiche software is highly desirable, as well as the ability to multi-task in a fast-paced, unpredictable environment. Knowledge of: Modern office procedures, practices, and equipment; personal computer hardware and software, including word processing, spreadsheet, and database programs; English usage, spelling, grammar and punctuation; basic math; and record keeping methods. Desirable Knowledge: Operations, services, and activities of a records management program; procedures and legal requirements necessary to maintain, archive, preserve, and protect municipal records; principles, practices, and procedures of automated and manual records management, retrieval, and storage including micrographics, electronic imaging, automated information retrieval systems, and computer applications and capabilities for use in records and document management programs; procedures, techniques and methods of document preservation; principles and practices used in the development and implementation of records retention schedules; Ability to: Learn to efficiently operate a computer terminal and use associated software; accurately transcribe recorded information into a readable format; effectively answer and process telephone calls; read, understand and apply moderately difficult materials; prepare accurate and clearly understood statistical reports; understand and carry out oral and written instructions; understand pertinent procedures and functions quickly and apply them without immediate supervision; maintain confidentiality; handle multiple priorities, organize workload, and meet strict deadlines; establish and maintain effective relationships with those contacted in the course of work; maintain professionalism, courtesy, and composure at all times, including stressful situations. For public contact positions, incumbents must have the ability to interact with a wide variety of clientele while retaining a professional work environment. Desirable Ability to: Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations; maintain a uniform classification filing system; understand legal concepts of document discovery and production of records in response to Public Records Act requests and legal subpoenas; plan and organize work to meet changing priorities and deadlines; effectively represent the assigned program area to outside individuals and agencies to accomplish the goals and objectives of the unit; work cooperatively with other departments, City officials, and outside agencies; respond tactfully, clearly, concisely, and appropriately to inquiries from the public, staff, or other agencies on sensitive issues in area of responsibility; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work. Ability to speak in Spanish is required. Reading and writing in Spanish is desirable. This is a part-time position usually averaging 20-30 hours per week. A minimum number of hours is not guaranteed.

Title: Front Desk Receptionist - Part Time Location: Chesterfield United States Job Description: America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we’re closed! What would you do? – The Specifics - Ensures high quality customer service while following all safety protocols. - Ensures a smooth flow of customers through the store. - Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. - Processes and understands managed care plans while obtaining document information from the insurance company as needed. - Provides customers basic and accurate information. - Schedules and confirms appointments, follow-up visits and classes. - Files all patient records daily and pulls patient files for the next day's appointments. - Checks order status and notifies customers when orders are in or of any delays. - Keeps reception area tidy and presentable with all necessary materials. - Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. - Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent - Experience as a Receptionist, Front Office Representative or similar role preferred but not required. - 0-2 years related experience or training preferred. - Experience handling multiple phone lines preferred. - Strong customer service skills required - Strong organizational skills required Education: High School Diploma or equivalent. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  Our Benefits Include: - 401k retirement savings with company match and stock purchase plan - Paid sick time - Parental leave - Employee eyewear discount - College scholarship program Focus on Professional Growth and Career Fulfillment: - Training programs available - Access to educational courses - Emphasis on internal promotions and career advancement At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.