Key Responsibilities -Supervise and schedule MT1 and MT2 technicians to support multiple sites -Ensure preventative maintenance plans are executed on time and to standard -Perform field audits and quality checks to verify work quality -Prioritize repair requests based on operational impact and safety considerations -Support new site openings and oversee equipment installation quality -Manage parts inventory and budget for the market -Provide coaching, performance feedback, and technical guidance -Serve as the escalation point for sites experiencing extended downtime Qualifications -3–5 years of maintenance experience, ideally in car wash or related industries -Previous leadership or team lead experience preferred -Strong planning, scheduling, and execution abilities -Valid driver’s license; ability to travel frequently within market Success Factors / Competencies -Leadership and team development -Strong communication -Critical thinking and prioritization -Ownership and accountability for market performanceIf you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.

About Us: The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Nadia Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices. Our Values: - Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another. - Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths. - Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles. The Role: In this highly visible role, the Director of Sales Strategy & Operations will drive new business growth within the Medicaid markets. As the first dedicated sales hire outside of the executive team, this individual will be responsible for building the foundational sales infrastructure from the ground up while deepening external payer relationships to identify new sales opportunities. Reporting to the Chief Operating Officer and working closely with the Chief Executive Officer, you will bridge the gap between high-level business development and tactical execution. You will be the organization’s subject matter expert on Medicaid policies and the regulatory environment to ensure all growth efforts are aligned with the complex nuances of the payer landscape. Responsibilities: Sales Operations and Infrastructure Building - Build and manage the foundational sales technology stack including the CRM (Hubspot) and lead sourcing tools to transition institutional knowledge into a scalable system. - Establish the formal sales playbook by defining lead qualification criteria and creating standardized follow-up cadences. - Create and maintain a repository of sales enablement collateral and competitive intelligence to support ongoing business development efforts. - Define and track key performance indicators to provide the executive team with clear visibility into the sales funnel and conversion rates. Sales Strategy and Medicaid Pipeline Development - Conduct deep-dive research into state-specific Medicaid landscapes to identify and prioritize high-value targets for the pipeline. - Own the end-to-end process of setting up high-level meetings with health plan executives and coordinate closely with the CEO to leverage their presence effectively. - Partner with the executive leadership team to execute complex business development deals as the tactical lead who maintains momentum toward signed contracts. - Evaluate current and potential new geographic areas for expansion based on regulatory shifts and market demand. Policy and Regulatory Expertise - Serve as the internal expert on Medicaid policy and state-specific regulatory changes that impact payer priorities. - Lead the business review of all contracts and amendments to ensure they remain in alignment with the current regulatory environment. - Advise the executive leadership team on legislative trends that could impact net revenues or create new opportunities for alternative payment models. Contract Strategy and Negotiation - Lead contract strategy and negotiations to optimize partnership structure and long-term financial health. - Own the pricing models and review unit economics for each contract in collaboration with the finance team to ensure sustainable growth. - Collaborate with the product team to develop and monitor outcome-based performance metrics for alternative payment models. Cross-Functional Collaboration - Work across the operations and technology teams to ensure that all sold services can be successfully delivered through smooth implementation hand-offs. - Deliver market insights to the product team to inform the development roadmap based on direct feedback from payer prospects. - Prepare accurate revenue forecasts and advise leadership on market presence and reimbursement trends. Qualifications: - MBA or equivalent - Bachelor’s Degree in business, communications, health administration or a related field required - RFP experience - Experience building medicaid partnerships and/or selling into medicaid - 7+ years experience in healthcare payer strategy - Deep experience in healthplan world (different line of service is OK) - Understanding of medicaid plans and regulations - Creative problem solving - Refined understanding of policy signals - Experience with pricing models and can be innovative - Deep understanding and experience with developing and negotiating payer contracts, particularly for Medicaid MCOs; commercial payer experience is a plus - Deep network and previously established relationships with Medicaid payers - Experience with successful value-based contracting options for specialty services with Medicaid or commercial payers - Excellent written and interpersonal communication skills including active listening, self-management and awareness, emotional intelligence, and a high degree of integrity and professionalism - Proven financial acumen and ability to identify the impact of changes on budget goals and financial targets - Experience facilitating buy-in and engagement across diverse stakeholder groups - Ability to anticipate risks and mitigate effectively - Proven experience selling to C-level executives nationally - Proven record of exceeding sales quota - Experience with Hubspot, Google Suite required - Experience with Series A - Series C start-ups - Ability to travel as needed (up to 30%) for meetings and conferences - Experience in women’s health, pediatrics and specialty populations a plus We recognize that great talent deserves great rewards. The expected total compensation for this position is between $200K-$220K annually, with base salary being between $165K-$175K. The exact compensation will depend on years of relevant experience. For full-time employees, we offer a comprehensive benefits package designed to support you both professionally and personally: Time Off That Works for You - Recharge with annual paid holidays off. - Salaried (Exempt) Employees: Enjoy unlimited time off after the 90-day probation period. - Full-Time (Non-exempt) Employees: Receive three weeks of paid time off after the 90-day probation period. Comprehensive Health & Wellness Coverage - Medical Insurance: Access top-tier healthcare, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month. - Dental Insurance: Coverage for preventive care, as well as basic and major procedures. - Vision Insurance: Coverage for routine eye exams and eyeglasses. Security & Future Planning Options - Life Insurance: Financial protection for your beneficiaries. - Disability Insurance: Short-term and long-term coverage in case of illness or injury. - 401(k) Retirement Plan: Opportunity to save for the future. We’re building something great and want you to be part of it. If you're looking for a fast-paced, dynamic environment where your contributions make an impact, apply today! Please note that our recruitment team will only contact candidates via an official company email address ending in @nadiacare.com. Be cautious of scams; Nadia Care will never ask for financial information or payments at any stage of the hiring process.

• Provide day-to-day operational support for enterprise Data Security and DLP controls across email, endpoint, cloud, and collaboration platforms. • Monitor and respond to inquiries received through the Data Security mailbox, including questions related to DLP alerts, data classification, control behavior, and approved exception handling. • Research and analyze DLP alerts to support end-user inquiries, validate policy behavior, and determine appropriate response and follow-up actions. • Troubleshoot and explain DLP and data classification control behavior to technical and non-technical stakeholders and end-users. • Perform DLP control testing and validation to ensure controls are functioning as designed and aligned with policy intent. • Implement minor DLP control tuning activities, including rule refinements and approved TLS domain updates, following change management standards. • Provide DLP operational support for subsidiary organizations as needed. • Assess and manage intake of Data Security and DLP-related requests, including Control Review Committee (CRC) requests, Incident (INC) tickets, Problem (PRB) tickets, and Security investigation requests and inquiries. • Evaluate Data Security and DLP control exception requests using a risk-based approach and generate documented recommendations regarding approval, implementation, or denial. • Perform regular audits of approved control exceptions to validate continued business justification, adherence to exception conditions, and expiration timelines. • Evaluate SaaS and Shadow IT cloud application usage to identify potential data exposure risks and support governance or remediation activities. • Support Control Compliance Activities (CCA) and Control Self-Assessments (CSA), including response coordination, evidence collection, and remediation tracking. • Gather, validate, and provide audit evidence to support internal and external compliance assessments such as SOC 2, HITRUST, and NIST. • Manage and maintain the Data Security policy and control lifecycle, including documentation upkeep and control mapping to regulatory and framework requirements. • Review and ensure operational alignment with Humana policies and standards related to Data Security and information protection. • Develop, update, and maintain Data Security and DLP documentation, including process documents, procedures, SOPs, runbooks, wikis, and knowledge base articles. • Gather, compile, and report operational metrics related to DLP alerts, control exceptions, compliance activities, and control effectiveness. • Support Application & Enterprise Platform (AEP) readiness activities for managed Data Security and DLP tools and solutions. • Assist Team Leads and Senior Engineers with Data Security and DLP maturity initiatives, optimization efforts, and continuous improvement projects as needed.

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more at navient.com. The Loan Processor plays a key role in bringing consumer loans to life—reviewing applications, validating financial information, and helping clients move confidently through the lending process. This role sits at the intersection of risk assessment, accuracy, and customer experience, requiring both sharp attention to detail and thoughtful client engagement. Depending on experience, this position may focus on foundational processing or take on more advanced responsibility for independent analysis, underwriting decisions, and complex cases. Regardless of level, the Loan Processor is a trusted contributor to sound lending decisions and a positive customer journey. Why You'll Like it Here: At Navient, we support your whole life — not just your workday. Our benefits go beyond the basics, including company‑funded HSA contributions, automatic 401(k) enrollment with a dollar‑for‑dollar match up to 5%, and access to paid parental leave, fertility and family‑building support, and virtual health and wellness resources. Whether you’re early in your career or bringing years of experience, we invest in your wellbeing, financial security, and long‑term confidence — wherever you work. How You'll Contribute: Loan Application Processing - Reviewing client uploads (paystubs, tax returns, asset statements, identification documents, etc). - Establishing client identity by verifying consistency between client submitted information and third-party data sources. - Inputting qualifying information for accurate decision making. - Proactively engaging clients through phone, booked calls, or email to support clients, providing the right details to clients reaching the point of decision. Special Projects Work - Work with management to identify areas of opportunity to develop new procedures or policies. - Prepare audit materials in support of other Earnest business units (Legal, Compliance and Risk). - Identifies areas of opportunity for improved accuracy and/or efficiency of file preparation and review. Identify System Issues & Training - Provide feedback on internal tooling and system issues identified during processing. - Maintain up-to-date knowledge by attending training sessions and reviewing internal knowledge bases. Other duties as assigned. What We're Looking For: - This role is open to junior and mid-level candidates; final level will be determined based on the selected candidate’s experience and qualifications. - High School Diploma/ GED/ equivalent. - experience in reviewing consumer credit applications (auto, credit card, student loan, personal loan etc.) Nice to Have: - Experience with fraud detection, remediation, tools and systems. - Knowledge of Fraud Factors. - Experience in a production-based environment. - Knowledge of loan servicing. - Ability to efficiently evaluate multiple data points in an ambiguous environment. - Advanced ability to perform mathematical calculations related to personal finance. - Strong underwriting and financial analysis skills. - Ability to read, interpret, and validate complex financial and identity documentation. - Knowledge of consumer lending and associated financial and fraud risks. - Strong verbal communication and client engagement skills. - Strong written communication skills. - Analytical and problem‑solving skills. - Ability to effectively navigate multiple systems and tools. - Collaboration and adaptability in a production‑based environment. In addition to meaningful work, Navient offers a benefits package designed to support balance, flexibility, and long‑term wellbeing. Benefits designed with balance in mind. Navient’s benefits are thoughtfully designed to support employees from day one, with an emphasis on stability, flexibility, and long‑term support. From health coverage to financial security and time away, our approach is simple: provide meaningful support that helps work feel sustainable. What’s included: - Paid time off that begins accruing on Day 1, plus My Day and paid company holidays. - Medical, dental, and vision coverage for eligible employees and dependents, with access to health advocacy support. - A 401(k) plan with employer match to support long‑term financial security. - Company‑paid basic life insurance and short‑ and long‑term disability coverage. - Employee Assistance Program (EAP) and wellbeing resources, including digital health and chronic‑condition support. - Family planning resources. - Pet insurance. - Learning, development, and career growth opportunities through tuition reimbursement and our e-learning platform. IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.