• Work in conjunction with the Operations Manager to assure compliance with service expectations and achievement of performance goals and objectives • Prepare reports and maintain records/maintain records as requested or required • Develop, implement, and deliver training programs for all levels of pharmacy personnel • Coordinate training schedule with members of management • Develop and maintain continual education support materials to assist the pharmacy staff in learning the specialized pharmacy systems • Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, and/or business technologies • Test trainees to measure progress and to evaluate effectiveness of training • Frequently report on progress of employees under guidance during training periods • Participates in the maintenance of corporate compliance and legal board of pharmacy inspection parameters • Monitor methods used by employees for Guardian Rx and/or POS and make on the spot corrections when needed • Assist employees with problems concerning “how to” perform specific tasks related to the pharmacy systems • Assists with staff training and the implementation of processes related to meeting accreditation standards

Role Description En Comercial buscamos personas con fuertes habilidades analíticas, que quieran apoyar el desarrollo de un negocio enorme. Creamos estrategias para llegar a supermercados, bodegas y mayoristas para que prefieran nuestras marcas. Tus principales retos serán: - Ejecución en el Punto de Venta - Levantamiento de oportunidades - Levantamiento data competencia - Seguimiento en innovaciones y campañas Qualifications - Tener disponibilidad de 1 año para realizar prácticas pre profesionales - Tener disponibilidad de 30 horas semanales - Ser amante del trabajo en equipo y estar constantemente desafiándote Benefits - Tarjeta de alimentos mensual - Horario flexible - Día libre por tu cumpleaños - Hacer tu práctica en una de las multinacionales más grandes del mundo - Ser parte de proyectos con visibilidad en los diferentes equipos multifuncionales y la organización Company Description Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Role Description Grand Canyon University is seeking a customer‑focused and tech‑savvy Technical Support Specialist to provide exceptional support to students accessing their online classroom environment. This role is essential in ensuring that students receive timely, accurate, and solution‑oriented assistance through phone, email, live chat, and social media channels. The Technical Support Specialist plays a key part in supporting student success by troubleshooting technical issues, guiding users through system navigation, and delivering a positive and professional support experience. This position requires strong communication skills, the ability to work efficiently in a high‑volume call center environment, and a commitment to delivering service that reflects GCU’s mission and student‑centered values. The Specialist will collaborate with internal teams to resolve complex issues, maintain detailed documentation, and consistently meet performance and quality standards. This role supports students during the 3PM–12AM shift and requires adaptability, patience, and a desire to help learners overcome technical barriers. Essential Functions - Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students. - Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup. - Handles advanced issues related to browser troubleshooting for supported applications. - Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem. - Works with team members and other GCU departments on behalf of the customer to resolve issues. - Consistently meets first contact resolution metrics. - Works alternate shift hours as assigned to handle the call in/ticket requests. - Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines. - Determines when to escalate issues to management level for assistance. - Informs management of persistent and recurring issues. - Effortlessly engages with callers, actively listens, analyzes, and isolates tech issues. - Comfortably navigates multiple applications to research solutions. - Multitasks in systems while patiently providing step-by-step instructions. - Calmly provides conflict resolution. - Navigates frustrated customer situations. - Works independently with discipline in a virtual environment. - Works in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers. - Works at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment. Qualifications - Must have a customer-focus, service orientation and professional and courteous manner. - Ability to work on simultaneous multiple cases effectively. - Solid problem solving/trouble shooting skills with strong attention to detail. - Able to demonstrate personal ownership of all customers’ issues and follow through to obtain desired results. - Skilled in determining why and how, what steps or procedures are required in problem resolution. - Ability to learn University E-Learning software and applications. - Ability to function in a fast-paced call center environment. - Willingness and ability to work assigned shifts which may consist of weekends, holidays and evenings. - Excellent communication skills, written and verbal, to transmit information accurately and understandably. - Team player with adaptability to changes in workload, systems, and processes. - The ability to multi-task, prioritize, and remain detail-oriented. - Self-motivated, positive, and friendly demeanor; ability to remain calm and professional in all situations. Requirements - Call center or technical support experience highly desirable. - Must be able to pass pre-employment background check. - Previous experience with University e-learning environments and software preferred but not required.

• Provide comprehensive customer service, order management, and warranty support to clients' customers • Communicate through phone and email channels to address inquiries and resolve customer concerns • Deliver exceptional customer service via phone and email • Manage customer orders, including processing and tracking • Provide warranty support and process warranty claims • Handle inquiries related to orders, products, and services • Assist customers with navigating the global marketplace • Support customer groups and address their specific needs • Resolve production and shipping issues • Provide website support and troubleshooting • Handle other customer inquiries, including spam and marketing-related issues