The global leader in vehicle lifecycle management.
Client Training Consultant
Location
United States
Posted
26 days ago
Salary
0
Seniority
Senior
Job Description
Client Training Consultant
Solera, Inc.
• Deliver engaging on-site consultation and training sessions during new installations of Auto/Mate Enterprise Software, fostering customer confidence and trust. • Provide expert advice to dealership management on best practices for system setup and software usage, ensuring compliance with business plans, industry trends, existing processes, and relevant laws. • Collaborate closely with dealership management to gather critical data for decision-making and reporting. • Guide customers in creating custom reports and dashboards to meet their specific reporting needs. • Ensure the successful completion of the onsite training plan by monitoring progress throughout the installation week.
Job Requirements
- 3-5+ years of dealership Fixed Ops experience required, including roles in Service and/or Parts management.
- 2-5+ years of on-site implementation experience preferred.
- Prior Auto/Mate DMS experience is a plus.
- Bachelor’s degree preferred or an equivalent combination of education and experience.
- Proficiency in Microsoft Office Suite preferred.
- Strong experience in training and presenting, both in group settings and one-on-one.
- Excellent communication skills, including effective phone communication.
- Bi-lingual (English/Spanish) preferred.
Benefits
- Traveling 75% of the time
- Engage in on-site consultation and training
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