Role Description Este es un puesto de trabajo remoto. ¿Te gusta resolver problemas relacionados con herramientas digitales y ayudar a que los equipos trabajen de forma más organizada y eficiente? ¿Te interesa trabajar en un entorno dinámico, utilizando múltiples herramientas SaaS y participando en la mejora continua de procesos internos? Si tu respuesta es SÍ, esta oportunidad es para ti. Empresa en crecimiento busca incorporar un/a IT Operations & Help Desk, con foco en soporte operativo digital, organización de herramientas y optimización del stack tecnológico interno. El objetivo principal será garantizar el correcto funcionamiento y organización de las herramientas digitales utilizadas por los distintos equipos de la empresa, resolviendo incidencias operativas, gestionando accesos y ayudando a estructurar de forma más eficiente el ecosistema tecnológico interno. La posición también tendrá un papel importante en la documentación de procesos, centralización de herramientas y mejora continua del entorno digital de trabajo. - Soporte técnico e incidencias - Recepción y resolución de incidencias relacionadas con herramientas digitales y plataformas SaaS. - Soporte interno a equipos de ventas, marketing, operaciones y administración. - Resolución de problemas relacionados con accesos, configuraciones, integraciones y uso de herramientas. - Escalado de incidencias complejas a proveedores externos cuando sea necesario. - Gestión de herramientas y sistemas - Administración de accesos, permisos y licencias. - Organización y optimización del stack tecnológico de la empresa. - Gestión y soporte sobre herramientas como Google Workspace, Slack, Notion, Outlook/Microsoft 365 y plataformas SaaS similares. - Apoyo en la organización de dominios, hosting y herramientas digitales utilizadas por el equipo. - Soporte básico en herramientas de automatización y productividad. - Configuración y mantenimiento básico de aplicaciones y plataformas digitales. - Documentación y base de conocimiento - Documentación de procesos, incidencias y soluciones reutilizables. - Creación y mantenimiento de manuales técnicos y guías internas. - Organización y actualización de la base de conocimiento del equipo. - Onboarding técnico - Configuración de accesos y herramientas para nuevas incorporaciones. - Preparación básica de entornos digitales de trabajo. - Soporte inicial a nuevos miembros del equipo. - Documentación y mejora de proceso - Creación y mantenimiento de manuales y documentación interna. - Documentación de incidencias y soluciones reutilizables. - Organización de bases de conocimiento y procesos internos. - Identificación de mejoras y oportunidades de optimización tecnológica. Qualifications - Experiencia previa de 2 a 3 años en soporte técnico, IT Operations, Help Desk o soporte operativo digital. - Manejo sólido de Google Workspace. - Experiencia trabajando con herramientas SaaS y plataformas digitales. - Capacidad para gestionar múltiples herramientas y adaptarse rápidamente a nuevos entornos. - Experiencia gestionando accesos, permisos y configuraciones de usuarios. - Perfil resolutivo, organizado y autónomo. - Capacidad de documentación y organización de procesos. - Buenas habilidades de comunicación y orientación al cliente interno. - Inglés: Nivel intermedio orientado principalmente a lectura y uso de herramientas/documentación técnica (no requiere comunicación oral constante). Requirements - Valorable: - Experiencia con herramientas como Slack, Notion, Zapier, Outlook/Microsoft 365 o plataformas similares. - Conocimientos básicos de automatización y herramientas IA. - Experiencia organizando o estructurando herramientas y procesos internos. - Experiencia en entornos dinámicos o startups. - Familiaridad con herramientas como Stripe, Brevo, Loom, IONOS o similares. Benefits - Trabaja desde cualquier parte de latinoamericana y desde la comodidad de tu hogar. - Trabaja para empresas ubicadas en Europa. - Te invitamos a ingresar en nuestro portal de empleo, donde podrás encontrar todas nuestras ofertas disponibles. Te dejamos nuestro link, ¡visitanos! https://trabajaonline.zohorecruit.eu/jobs/Careers

Role Description A potential six figure opportunity with plenty of room for growth. We're currently hiring exceptional confirmations representatives to work remotely. As a confirmation representative, you will be responsible as the final point of contact to our customers for our Solar specialists in the field. As you progress in your career with Momentum, there will be opportunities in management, transferring to other departments, or promotion to becoming a solar consultant within our sales division. You will make outbound calls and receive inbound calls from our Dialer, Canvassing, and Retail teams to confirm and qualify solar consultations with customers and help our Solar Specialists navigate appointments. Momentum prides itself in offering you all the necessary tools to succeed in your current and future roles. You will go through an intensive paid 2-week training course covering all aspects of the job, while also attending continuous retraining and daily call reviews provided by your supervisor. Responsibilities - Consistent phone calls to potential clients through outbound calls as well as inbound calls from our dialer, canvassing, and retail teams - Keep prospective customers on our books - Assist our sales team with navigating appointments - Participation in ongoing training and coaching with manager and team - Meet daily, weekly, and monthly goal targets Requirements - Proven experience in a sales-oriented environment (preferred but not required) - Able to work in a fast-paced environment and overcome objections - Have a professional manner and be experts at establishing rapport with clients quickly - Be able to validate prospective customers’ contact and home information in our CRM system - MUST HAVE a reliable computer with high-speed internet connection. Computer Specs: At least 8GB RAM is required, Intel i5 CPU Minimum (or AMD equivalent) 2.0ghz Quad core or better - Able to work in a remote role, must live in the following states: North Carolina, South Carolina, Florida, Texas, Georgia Compensation - Hourly wage $15.00 plus uncapped commission and bonuses - Paid training - Average earning potential: $45,000-$65,000 - All expensed sales trips, Galas, and corporate events for top producers! - Incentivized giveaway contest among the team! Schedule - Tuesday – Saturday or Sunday – Thursday - 10:00 am – 7:00 pm est. - 9:00 am – 6:00 pm cst. Benefits - Health care, Dental, and Vision Insurance - Paid training - Paid time off accrual that increases yearly & paid holidays - 401k Retirement savings plans - Daily, weekly, and Monthly Bonus incentives - Opportunity for quick career advancement with ongoing comprehensive training, promotion opportunities, or transfer opportunities available Company Description Momentum Solar is a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade with a strong belief in hustle meets opportunity. This passion for developing our sales teams and investing in the individual has led us to an INC 500 “Best Places to Work” and positioned us as one of the leading Solar installers. The Inside Sales department is a diverse work environment; where your ideas, efforts, and dreams matter. Most Momentum Solar employees that are now managers once started in an entry-level position like yourself, which states true that Momentum is about helping our employees meet their expectations and maximize potential.

• Manage MS Programs Processes and Tools • Be the Product Owner of program management processes and tools • Manage software and team projects from inception through testing, release, and maintenance • Support programs implementation of tools through tailoring sessions, knowledge transfer and communication planning • Lead for Program Management process documentation and compliance • Maintain Program Management PrOP Sector Quality Audits • Collaborate with function organizations to provide and update T3G resources • Maintain PMX newsletter schedule

Role Description The Radiation Oncology Operations Director will report to the SVP, RCM and is responsible for optimizing workflows related to medical documentation and coding across all radiation clinics and EMRs. This role ensures accurate, timely, and compliant documentation, charge capture, coding alignment, while driving consistency across all sites through training, performance management, and continuous process improvement. The position serves as the operational bridge between clinical teams and revenue cycle functions to achieve compliant billing while maximizing financial performance and reducing revenue leakage. Responsibilities: - Workflow Ownership & Optimization: - Serve as the organizational lead to optimize workflows within Radiation Oncology to ensure compliant, timely and accurate documentation and billing. - Collaborate on end-to-end charge capture and documentation workflows across all sites with Radiation Oncology site leadership. - Lead planning, execution, and stabilization of system implementations and workflow changes. - Identify and resolve operational inefficiencies impacting revenue capture and clinical throughput. - Standards & Governance: - Develop and maintain companywide standards for: - Charge capture workflows - Clinical documentation requirements - CPT coding alignment - ICD-10 coding workflows - Ensure consistent adoption across all centers. - Partner with compliance and RCM to maintain regulatory and payer alignment. - Training & Education: - Design and implement a comprehensive training curriculum across clinical and operational roles. - Develop role-specific training materials and system walkthroughs. - Deliver hands-on training for new workflows, templates, and system updates. - Establish onboarding programs for new hires. - Performance Management & Analytics: - Define and track key performance metrics including charge lag, missing charges, denial trends, and documentation timeliness and accuracy. - Conduct regular audits and identify root causes of performance gaps. - Drive corrective action plans and targeted retraining initiatives. - Continuous Improvement: - Establish recurring education programs including annual refreshers and targeted retraining. - Lead continuous process improvement initiatives to enhance efficiency and revenue capture. - Partner with operations leadership to scale best practices across markets. - Cross-Functional Alignment: - Ensure alignment between clinical workflows and revenue cycle processes. - Act as liaison between clinical, RCM, and IT teams. - Support system selection, implementation, and future transitions. - Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer. Qualifications - Bachelor’s degree or equivalent experience. - 7+ years of experience in Radiation Oncology operations. - Deep understanding of charge capture workflows, CPT and ICD-10 coding, and documentation standards. - Proven experience leading or supporting EMR, billing system, or workflow implementations, including planning, go-live execution, stabilization, and end-user adoption. - Strong working knowledge of healthcare compliance, payer requirements, and audit readiness, with experience partnering with Compliance and RCM teams to maintain standardized practices. - Experience designing and delivering role-based training programs for clinical and operational staff, including onboarding, workflow changes, and system updates. - Ability to define, track, and interpret operational and revenue cycle metrics (e.g., charge lag, denials, documentation accuracy), conduct root-cause analysis, and drive corrective actions. - Experience with workflow optimization, system implementation, and training delivery. - Experience working cross-functionally with clinical, operational, and RCM teams. - Familiarity with coding/workflow platforms preferred. Requirements - Attendance is an essential job function. - Ability to lead end-to-end workflow design, system implementation, and stabilization efforts, identifying inefficiencies and managing change. - Ability to establish governance standards and ensure alignment between clinical, compliance, and revenue cycle stakeholders. - Ability to design, deliver, and sustain role-based training programs tailored to clinical and operational audiences. - Skilled in analyzing performance metrics, conducting audits, leading root cause analysis, and driving corrective actions. - Demonstrated continuous improvement mindset, with experience scaling best practices across sites or markets. - Proven ability to drive operational performance and revenue improvement. - Strong collaboration, verbal, and written communication skills. Company Description OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the marketplace to help drive OneOncology’s mission and vision. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.