Role Description We are seeking an experienced and analytical People Solutions Analyst to join our global, centralized People Solutions Benefits Operations team. In this role, you will support the operational execution of employee benefits programs across the organization, with a strong focus on data accuracy, process improvement, vendor management, and regulatory compliance. This opportunity is ideal for someone who thrives in a collaborative environment and enjoys problem-solving, operational excellence, and continuous improvement. Your primary region of responsibility will be North America; however, you will also support benefits operations across additional regions as part of a global centralized operating model. Key Responsibilities - Act as a subject matter expert for day to day operations of health welfare and retirement benefit plans supporting employees and internal partners with operational queries and escalations. - Analyze audit and reconcile benefits data across systems including Workday HCM benefits platforms and vendor systems to ensure accuracy and consistency. - Collaborate with vendors and internal stakeholders to resolve escalated benefits issues and service disruptions. - Ensure compliance with applicable federal, state, and local regulations including ERISA, HIPAA, and ACA. - Identify trends and process inefficiencies and recommend and implement process improvements including automation opportunities. - Develop and maintain standard operating procedures, workflows, and process documentation. - Generate regular and ad hoc reports on benefit metrics, enrollment activity, and plan performance. - Participate in system implementations, enhancements, integrations, and new plan launches as required. - Support annual enrollment processes across locations including testing, data audits, and coordination with vendors and internal teams. - Manage benefits related invoicing activities including timely invoice submission through Ariba, monitoring payment status, and responding to vendor and internal queries to ensure accurate and timely settlement. Qualifications - 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD). - Bachelor's degree in Human Resources, Business Administration, or a related field or equivalent experience. - Two or more years of experience in North America (NA) benefits administration with a strong focus on operational processes and benefits data management. - Proficiency in HRIS and benefits administration platforms including Workday, ADP, and PeopleSoft. - Strong analytical skills and high attention to detail with ability to work with large data sets and perform root cause analysis. - Solid understanding of employee benefits regulations and compliance requirements. - Effective verbal and written communication skills with ability to convey technical concepts to non-technical audiences. - Strong organizational skills with ability to manage multiple priorities in a fast-paced environment. - Proven experience in a centralized HR or shared services environment is an advantage. - Experience supporting or managing benefits invoicing processes including submission and tracking of invoices through systems such as Ariba. Requirements - 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD). - Advanced Excel skills including VLOOKUP, pivot tables, and macros. - Experience with benefits reporting and compliance filings. - Knowledge of project management or process improvement methodologies such as Lean or Six Sigma is an advantage. Benefits - Opportunities to learn and develop every day through a wide range of programs. - Internal digital platforms that promote self-learning. - Development programs according to Leadership skills. - Specialized training according to the role. - Learning experiences with internal and external providers. - Recognition programs for seniority, behavior, leadership, moments of life, among others. - Financial wellness programs that will help you reach your goals in all stages of life. - A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. - Family benefits including WellnessLine, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. Application Submission Deadline May 15, 2026. Submit your application through our official career site: https://www.myrrsgroup.org/careers/ Work Hours Varies upon the needs of the global department. Company Description The RRS Group, and its affiliated entities (collectively, “RRS”) have provided real estate development and related services to investment-grade clients for decades. Our expertise encompasses site acquisition, architectural design, and development management for commercial office and industrial properties. Through an integrated service model, RRS delivers comprehensive enterprise solutions that address every phase of the building lifecycle. In addition to technical excellence, we offer strategic consulting in marketing, financial planning, and facility management ensuring that every project achieves its highest potential in performance, value, and sustainability. For over two decades, RRS has maintained a strong commitment to the communities we serve through the RRS Making Lives Better Foundation, which provides meaningful support and resources to individuals and families in need.

• Conduct investigative analyses using multiple data sources • Support the structuring of KPIs, reports, and dashboards • Work with large volumes of data, organizing information in a logical manner • Identify information gaps and propose methods to obtain required data • Support cross-functional teams in critically interpreting scenarios • Contribute to continuous process improvement • Translate technical analyses into clear communications.

• Act as Product Owner in Agile projects, responsible for conceiving products and innovative solutions within the company; • Collaborate with the architecture team to translate business requirements into Epics and User Stories for implementation by development teams; • Provide guidance and remove impediments to ensure successful project execution; • Lead problem-solving and continuous improvement of the solution, identifying key stakeholders and motivating working groups to improve specific areas; • Work with development teams to ensure they understand the product or project vision and are delivering robust, reusable components; • Develop detailed product or project specifications so they are clearly understood by development teams; • Define acceptance criteria for User Stories and clarify any questions from the team; • Work with other Solutions Analysts to identify gaps and overlaps in functionality to ensure a high degree of reuse across projects and products; • Manage internal product/project documentation; • Ensure project deliveries are visible, clear and transparent to all; • Review regulations and standards, elicit requirements and contribute to the preparation of technical product documentation; • Prepare reports and deliver internal and external presentations; • Provide third-level support to cooperatives for the solutions and products you are responsible for; • Maintain clear and consistent knowledge of the characteristics, rules, objectives and positioning of the products and processes you work with; • Deliver products and processes with high added value to the business.

• Lead development of documentation and SOPs. • Develop product roadmap. • Assist with identifying Okta features, both in early access or available, that can bring value to GSA’s platform and customer experience. • Plan and document user test cases for new features and upcoming functionality for the GSA Auth platform, as well as participate in testing activities. • Work with the customer to collect and document requirements. • Work with the customer on planning enterprise-wide communications for upcoming changes to the GSA Auth platform. • Lead and participate in daily stand-ups. • Monitor and report on metrics. • Facilitate communication between the development team and stakeholders. • Ensure that the team's progress is transparent and visible to all relevant parties. • Ability to adapt to changing project requirements and embrace a flexible mindset to deliver on time and in line with Agile principles. • Escalates issues to vendor and third-party entities, as necessary and directed by the Government. • Ability to establish and maintain effective working relationships with associates and client personnel at all levels. • Prepares and presents written and oral reports.