• Communicate directly with clients via email and phone to address financial and operational needs. • Maintain organized financial and accounting records, including scanning, filing, and document retention. • Assist in preparing and reviewing contracts and business agreements. • Ensure proper record-keeping and maintain secure document backups for each client. • Prepare accurate financial statements, including consolidated reports. • Perform month-end close activities, including reconciliations and adjustments. • Manage Accounts Receivable (AR): invoicing, collections, and payment processing. • Manage Accounts Payable (AP): bill entry and payment processing. • Oversee payroll processing, including running payroll and making necessary adjustments. • Maintain and update accounting records in QuickBooks Desktop, QuickBooks Online, and other systems. • Analyze financial data and provide actionable insights to support decision-making. • Collaborate with business owners to identify growth opportunities. • Support clients in improving financial and operational processes. • Develop strategies to enhance profitability and scalability.

• Answer and manage inbound patient calls professionally • Schedule, confirm, and manage patient appointments • Conduct patient intakes and ensure accurate data entry • Handle prior authorizations and insurance-related tasks • Prepare and apply superbills to patient accounts • Manage email and inbox communications efficiently • Support general administrative and front desk functions • Coordinate referrals with external providers • Maintain communication with healthcare providers • Conduct outreach calls to schedule informational lunch meetings • Share service information (non-sales; coordination-focused role)

Role Description We are now looking to fill a Seasonal Customer Care Specialist position. This position performs outbound calls to potential and current customers to provide updates and/or other relevant information on behalf of our sales specialists. This position will require working closely with our sales team to ensure accurate, effective and quality communication. - Make outgoing calls to current and/or potential customers to deliver important updates and communication throughout the course of their roofing claims or repairs. - Serve as Shamrock’s professional representative when dealing with customer communications: via phone, email, etc. - Possess strong knowledge of our roofing products and services to identify customer needs when communicating with them. - Document each call as per company and departmental policies and procedures. - Follow up with current and/or potential customers in a timely manner. - Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport. - Be patient and understanding in all customer interactions. - Communicate effectively and professionally in all forms of communication with internal and external customers. - All other duties assigned by supervisor. Qualifications - Bilingual a plus! - 1-3 years as a customer care specialist or representative experience. - Knowledge of spreadsheets (Shamrock uses Google Business Suite). - Great written and verbal communication skills. - Excellent goal-setting, and motivation. - Good problem-solving, critical thinking and decision-making skills. - Exceptional organization, time management and multitasking abilities. - Good with computers and have a quiet environment to work from. - Keen attention to detail. Requirements - Full-Time, Seasonal Position, now until late fall. - Monday-Friday 8:00 am to 5:00 pm + an hour for lunch. - Compensation: $40k -$42k based on experience! - Medical/Dental/Vision Insurance after 30 days of employment. - PTO accrual after 30 Days of employment. - 401K after 6 months of employment. - All new hires are subject to a 90-day probationary period. - As part of the hiring process, we like to conduct One Way Video Interviews. Benefits - Medical/Dental/Vision Insurance after 30 days of employment. - PTO accrual after 30 Days of employment. - 401K after 6 months of employment. Disclaimer Shamrock Roofing & Construction participates in the E-Verify Program for I9 Verification. Shamrock Roofing & Construction provides equal employment opportunities to all employees and applicants, prohibiting discrimination based on race, color, religion, sex, national origin, age, disability, sexual orientation, and genetic information.

Role Description VelocityEHS is accepting Co-op/Intern student applicants able to work 40 hours per week between the months of September - December 2026 for approximately 14-16 weeks. This is a remote opportunity and is open to candidates that reside anywhere in the United States or Canada. The opportunity to work in a hybrid capacity out of our Oakville, ON office may be available for those interested. As a Customer Experience (CX Intern), you will be at the heart of our dynamic department, collaborating with teams including Services, Success, and Support. Your mission is to contribute significantly to our department’s success by: - Streamlining our processes - Executing deliverables - Fostering collaboration across teams In this role, you will be part of a solution that directly improves workers’ lives across the EHS and Sustainability domains. You will have guidance from a mentor, a manager, and a dynamic group of fellow interns. Your time as an intern will begin with extensive onboarding that will prepare you to work in a fast-paced and collaborative environment. You will gain cross-functional exposure across multiple teams, providing you with valuable insights and connections. Your responsibilities within a typical week can include: - Managing different projects with varying timelines - Stepping into recurring projects that require routine updates, enhancements, or maintenance to stay within compliance Throughout your term, you can expect routine check-ins with your mentor, goal setting, and interactions with program leads and other stakeholders. If you’re ready to make a difference and grow professionally, this internship could be your perfect fit. Join us in shaping a better future! Qualifications - Currently pursuing a Bachelor’s degree, ideally in a science (e.g., Kinesiology, Engineering, Public and Occupational Health, Safety, Environmental Science) - Excellent communication skills, both written and verbal - Experience working independently as well as in a team setting - Strong critical thinking and problem-solving skills - Organized, thorough, and attentive to detail Requirements - Knowledge and experience in either/both Software and Environmental, Health & Safety industries is a plus - Previous related internship/work term experience preferred Benefits - Remote work opportunity Company Description VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world’s most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we’ve worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com.