• Design, deploy, and maintain VM and Kubernetes infrastructure on GCP and AWS across dozens of clusters spanning development, staging, and production environments in multiple regions. • Coordinate with your peers in your direct team as well as across teams to ensure that the tasks you’re working on are going to solve the problems that we need them to solve. • Build and maintain Infrastructure as Code (IaC) using Terraform modules, managing resources through Spacelift or equivalent Terraform Automation and Collaboration Software (TACOS). Provision cloud infrastructure including networking, compute, storage, and security components primarily on GCP, with secondary AWS support. • Implement and manage workflows with sophisticated multi-layer configuration management. • Build and maintain comprehensive observability solutions using Grafana Cloud, Prometheus/Mimir, and OTel collectors. Design Grafana dashboards, configure alerting rules, and ensure visibility across all platform components. • Manage certificate lifecycle, DNS automation, ingress controllers, and service mesh networking with Cilium. • Partner with Engineering, Product, Compliance, and Security teams to design resilient, scalable systems. Consult on capacity planning, disaster recovery, and architectural decisions for cloud-native applications. • Identify and eliminate toil through automation. Write scripts, develop tools, and build CI/CD pipelines to improve operational efficiency and reduce manual work. • Participate in a 24x7 on-call rotation as part of a globally distributed team, responding to incidents and driving post-incident reviews.

• Architect and govern the design, deployment, and operation of high-scale, multi-region VM and Kubernetes infrastructure on GCP and AWS, ensuring maximum resilience and performance across all environments • Drive cross-functional technical alignment with Engineering, Product, Compliance, and Security teams • Define and enforce organizational best practices and standards for Infrastructure as Code (IaC) using Terraform and Spacelift • Design and manage complex configuration management and deployment workflows that optimize reliability and operational efficiency across the entire platform • Set the technical direction and implement comprehensive observability solutions (Grafana Cloud, Prometheus/Mimir, OTel collectors) • Define the strategic architecture and lifecycle management of core platform services • Proactively identify and lead large-scale strategic efforts to eliminate technical toil and improve operational efficiency • Mentor and provide technical guidance to junior and senior engineers • Participate in a 24x7 on-call rotation as part of a globally distributed team

• Lead the design, implementation, and ongoing improvement of reliable, scalable, performant, and secure production platforms and services. • Work closely with cross-functional teams to build and maintain resilient infrastructure and deployment patterns. • Provide technical leadership and mentorship to engineers across the organisation, promoting strong engineering standards and operational best practice. • Participate in a 24x7 on-call rotation to support critical services and ensure platform availability. • Drive standardisation, automation, and documentation to improve consistency, reduce operational overhead, and support knowledge sharing. • Contribute across the full lifecycle of platform and service delivery, from design and build through to operation and optimisation.

• Support the automation, maintenance, and reliability of LGY development and deployment pipelines. • Ensure that system environments and deployments remain stable, secure, and compliant with VA OIT standards. • Work closely with development, operations, and release management teams to support CI/CD processes and ensure efficient environment management across the LGY platform.