Role Description Phoenix Home Care and Hospice is currently seeking an After-hours On-Call Coordinator for the St. Louis, Mo area. Hours for this position are Monday-Friday 5pm-8am and all-day Saturday and Sunday. Various call rotation options available. This position covers after hours on-call outside of our regular Monday-Friday 8am-5pm business hours. The position is remote but candidate must live in St. Louis or the surrounding area. The ideal candidate will have the ability to handle high pressure situations, think fast on your feet, and triage calls based on importance. Good organizational skills and the ability to address sensitive subjects with tact and compassion is also very important. Duties and Responsibilities - Answering any after-hours messages sent by the answering service - Making sure that any issues such as client/employee complaints, workers comp, or call offs are addressed properly - Calling available employees regarding open shifts in an attempt to re-staff them, along with informing clients of all changes - Rerouting any incoming messages for a HH client to the HH nurse/admin on call as appropriate - Must have internet access and good cell reception at location where they would be working Qualifications - Familiar with medical terminology and paperwork - Minimum basic knowledge of keyboarding, personal computers, and Microsoft Office (including MS Word, MS Excel, and MS Outlook) - Strong in customer service - Strong phone etiquette with the ability to communicate well; both verbally and in writing - Reliable, with a great attitude and a strong work ethic - Detailed, accurate, organized, and able to multi-task Requirements - Education / Licensure: Minimum High School Diploma or equivalent - Experience: Minimum one (1) year experience in general office setting

Title: Call Center Service Representative - Remote (10:00 am-6:30 pm) - UTAH- June 17, 2026 Location: Saint George United States Job Description: It's Always a Great Day at Zions Bancorporation! We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business. Your Purpose - Help every customer feel valued by your words and actions - Inspire our customers to tell someone about their positive experience - Deliver meaningful solutions for our customers through inbound phone interactions - Seek to add value to each customers' experience by sharing your knowledge of our products and services - Develop your skills and knowledge in technology, banking, and leadership to help grow your career - Build meaningful relationships with our customers What You Can Expect - 100% fully remote position (requires internet connection and workspace free from distractions) - 13 week virtual online training that begins Wednesday, June 17 at 10:00 am MDT - Paid training hours Monday-Friday, 10:00 am-6:30 pm MDT - You must be able to attend 100% of the 13-week training - Starting hourly wage of $17.00 - Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour. - After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour. - Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500) - Flexibility to help you balance life and work; full-time and flexible shifts available after training - After training you will participate in a shift bid to determine your start time. Start times will be 10:00 am, 11:00 am, or 12:00 pm. Shifts available will be 5x8, 4x10, or 4x9+4. What Makes You a Great Fit? - You must live within 90 miles of a UT location - Passion to serve others, learn continuously, and contribute positively to our culture - Enjoy interacting with customers using your outstanding communication skills - Experience helping customers solve problems, educate on products/services, and putting the customer first - Knowledge of banking and financial services, a plus - Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills - High School diploma or equivalent Don't meet every requirement? Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway. You may be a great fit for Zions Bancorporation. What Makes Us a Great Fit? - Culture committed to your success - 100% remote, work from home - save money, save commute time - Competitive pay, plus monthly incentive opportunities - Medical, Dental and Vision Insurance - START DAY ONE! - Life and Disability Insurance, Paid Parental Leave and Adoption Assistance - Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts - Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays - 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience - Mental health benefits including coaching and therapy sessions - Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire - Employee Ambassador preferred banking products - Monthly contests to keep things fun and rewarding - Professional development/leadership development opportunities. Testimonials: See yourself at Zions "When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of. Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me!" "Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career."

• Collaborate with Zendesk Account Executives, pre-sales teams, and partners to identify and pursue sales opportunities. • Engage with vendors and delivery partners to align on best practices and sales strategies. • Assist with running customer discovery calls and managing deal progress across the territory. • Partner with AWS and Amazon Connect AEs to work backwards from customer requirements. • Run regular forecast cadences with regional teams and the Zendesk for Contact Center leadership. • Coordinate with pre-sales teams to deliver tailored value propositions aligned with customer needs. • Advocate for continuous improvement and innovation with customers by staying ahead of industry trends and emerging technologies. • Represent Zendesk for Contact Center at regional events and conferences.

• Realizar entrevistas telefônicas para pesquisas eleitorais • Utilizar um discador automático • Trabalhar em um projeto com um cliente com mais de 40 anos de experiência • Atuar como Pesquisador(a) CATI