• Identify and quantify policyholder Workers Compensation, Commercial Property, and/or Liability risks and communicate information internally. • Develop risk identification and quantification approaches for the organizations’ book of business. • Mitigate risk for small to midsized policyholders to establish positive relationships with customers. • Perform accident investigations and deliver risk management services to customers.

• Proactively analyze data, identify trends and generate impactful recommendations to drive business goals. • Perform detailed investigations into potential fraud activities at the account and transaction level. Clearly document the results from these investigations and act as appropriate. • Review transaction monitoring and account level reporting including conducting research on possible linked accounts or users creating similar fraud risks. • Identify and compile trends allowing for detection model or rule adjustments and operational efficiency gains. Summarize and document findings with recommendations for data scientists and engineering. • Support the customer and merchant support groups by handling internal and external risk inquiries as the primary point of contact. Adjust risk settings of accounts and users per policy guidelines. • Document policies and procedures around risk management processes and systems. Generate new ideas and suggestions for continuous improvement of systems, processes and procedures to enhance the company’s overall risk management. • Create and maintain reporting on risk metrics and key performance indicators. Work with the analytics team to create data visualizations and reporting for the risk team.

• Support the implementation and maintenance of internal policies, standards, and procedures • Monitor compliance with laws, regulations, and corporate guidelines • Assist in risk management and internal controls • Prepare management reports and governance metrics • Provide support for internal and external audits • Organize and follow up on committee and board meetings (minutes, agendas, materials) • Promote continuous improvement of governance processes • Ensure adherence to codes of ethics and conduct

• Support the implementation and maintenance of internal policies, standards, and procedures • Monitor compliance with laws, regulations, and corporate guidelines • Assist in risk management and internal controls • Prepare management reports and governance metrics • Provide support for internal and external audits • Organize and follow up on committee and board meetings (minutes, agendas, materials) • Promote continuous improvement of governance processes • Ensure adherence to codes of ethics and conduct