• Manage client relationships and ensure satisfaction • Collaborate with facilitators for program success • Coordinate program content setup and reporting

Role Description Our company is increasing its remote team and seeking those who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is ideal for candidates who communicate clearly and are comfortable working independently in a remote setting while staying connected with a collaborative team. Qualifications - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain - Must be at least 18 years of age - Strong written and verbal communication skills in English - Reliable internet access and smartphone (computer is also highly recommended) Requirements - Support clients by organizing and coordinating customized service arrangements - Research and review available options to match client needs and preferences - Secure and verify reservations to ensure details are accurate - Maintain professional communication through phone and email - Assist with schedule updates, adjustments, and general service inquiries - Keep client information and documentation organized and up to date - Participate in training sessions Benefits - Fully remote - Flexible scheduling - Ongoing training and learning resources - Supportive team environment

Role Description Our company is growing our remote team and seeking those who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is ideal for people who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Qualifications - Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain - Must be at least 18 years old - Strong written and verbal communication skills in English - Reliable internet access and smartphone (computer is also highly recommended) - Previous customer service experience is helpful Requirements - Support clients by organizing and coordinating customized service arrangements - Research and review available options to match client needs and preferences - Secure and verify reservations to ensure details are accurate - Maintain professional communication through phone and email - Assist with schedule updates, adjustments, and general service inquiries - Keep client information and documentation organized and up to date - Participate in training sessions Benefits - Fully remote - Flexible scheduling - Ongoing training and learning resources - Supportive team culture

Title: Clinical Reporting and Insights Partner (OPPE & Quality Analytics), FT, Days Location: Greenville, South Carolina Job IdR1137816 CategoryCorporate Full time Save Inspire health. Serve with compassion. Be the difference. Job Summary The Clinical Reporting and Insights Partner is responsible for carrying out the duties associated with quality performance improvement and data analysis through the deployment of a collaborative, proactive approach to quality, safety and efficiency. The Clinical Reporting and Insights Partner is a member of the quality team engaged in the clinical analytics work efforts that support clinical quality, patient safety and outcomes across the organization. The Clinical Reporting and Insights Partner possesses operational knowledge of new and installed clinical departments and systems and demonstrates proficiency in working with many clinical applications. The position demonstrates expertise in technical problem-solving, needs analysis and solution development; all necessary in fostering user collaboration and buy in. The Clinical Reporting and Insights Partner works with management and staff to define problems, devise solutions, perform work flow analysis, quality control, problem-solving, and change management. The Clinical Reporting and Insights Partner supports advanced clinical quality inquiry leading to ad hoc report generation and further investigative analysis, often leading to new clinically relevant information used to improve quality, safety, service and growth. The position facilitates the establishment of a data driven culture in the clinical quality and operational areas. Coordinates completion of medical staff quality reports to include ongoing professional practice evaluation (OPPE) reports and related functions in accordance with the requirements of accrediting and regulatory bodies. The Clinical Reporting and Insights Partner works in partnership with nursing, physicians, and ancillary leaders and is an active member in quality related committees focusing on improving care and outcomes. The position supports bi-directional communication and education of all involved personnel pertaining to performance improvement activities/methodologies, implications/impact and required organizational changes. The position further supports the campus/site clinical and administrative leadership team, Subject Matter Experts (SME), stakeholder groups and ad hoc teams on quality and clinical data analytics. The role leverages campus/affiliate/system communication and committee forums to ensure mechanisms for reporting and information sharing. ***This position is 100% remote and is accepting applications from both the Greenville and Columbia areas. Essential Functions - All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. - Partners with leaders of the organization in the development and revision of performance indicators and monitoring. Coordinates project development, performs data analysis and synthesizes clinical and administrative data from multiple sources into meaningful summary reports and presentations to all levels within the organization. - Prepares comparative analysis by accurately aggregating and summarizing data in statistical and/or graphical formats for review by clinical and administrative leaders. - Works with statistical data to create advanced charts, tables and graphs at the department, service line, facility or organizational level. - Ensures data integrity, analyzes major trends and reports variances in quality outcomes through the development of system reports and scorecards. Presents findings to key stakeholders in the organization. Monitors both real-time and retrospective quality outcomes, conducts analysis and provides a thorough evaluation for committees, meetings, administration and medical staff needs. - Demonstrates ability to merge clinical data with other types of data, database creation, management, and maintenance. - Works independently and effectively with interdisciplinary teams to correlate data from quality management activities to include problem identification, investigation and resolution as well as monitoring and trending patterns of care. - Coordinates and collaborates with physician leadership to ensure compliance with quality and regulatory standards. Compiles data from multiple sources into a meaningful report that guides clinicians and leaders in their decision-making and action planning. Conducts data analysis including the ongoing systematic review of data sources and special studies to evaluate patient care, patient safety and the impact on care delivery processes. - Identifies national and state best practices or guidelines that promote quality, patient safety, and effective outcomes. - Performs other duties as assigned. Supervisory/Management Responsibilities - This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements - Education - Bachelor's degree in Healthcare, Nursing or related health science field of study. - Experience - Three (3) years of experience in healthcare setting In Lieu Of - NA Required Certifications, Registrations, Licenses - Certified Professional in Healthcare Quality (CPHQ) is preferred. - Certification in Lean/Six Sigma (Green Belt or Black Belt) preferred. Knowledge, Skills and Abilities - Basic computer skills including word processing, spreadsheets, databases and data entry) - Mathematical skills - Knowledge of electronic health record - Organizational and planning skills - Ability to prioritize - Ability to demonstrate success working effectively in situations where need to use strong leadership skills to achieve the expected result. - Communication and multi-media skills. Ability to interact and build relationships within quality improvement teams. - Ability to work independently and meet deadlines. - Project planning skills. Ability to analyze interrelated elements of problems and work systematically to solve them - Conflict management, negotiation, and change management skills. - Knowledgeable of quality improvement and patient safety concerns and tools. - Ability to effectively facilitate and/or lead multidisciplinary teams. - Ability to demonstrate consistent follow through on action plans. - Ability to demonstrate strong analytical, problem solving, trouble shooting and quantitative skills. - Writing complex database queries, understand hospital cost accounting and reimbursement methods, familiarity with diagnostic and procedure coding systems is required. Expertise with tools related to measuring and driving performance improvement are essential. - Ability to work independently within a defined strategy and within a matrix structure. - Understanding of data collection strategies, data display methods, basic statistical process and performance improvement concepts and principles. Ability to participate in data processes to improve accuracy, efficiency, and productivity of data entry and reporting. - Working knowledge of quality improvement, clinical data review, and performance improvement methodologies - Detail oriented - Ability to work independently and to adhere to standards/definitions of sponsoring agencies/ entities - Ability to utilize appropriate resources to make decisions regarding data abstraction, interpretation and dissemination. Work Shift Day (United States of America) Location Prisma Health Corporate Office Facility 7001 Corporate Department 70019265 Clinical Care Experience - Clinical Data Management Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.