Role Description To deliver exceptional service to customers on substantial loss assignments which require coordination of multiple departments and functions; to serve as a resource for all concierge functions and systems. - Triages substantial residential and commercial property losses by assessing job needs and determining which contractor(s) will be assigned to the jobs. - Serves as the point of contact for high net worth clientele. - Responsible for dispatching and coordinating multiple trades on large jobs with repair plans. - Coordinates with other support departments to ensure seamless transactions for clients monitoring the job throughout the entire process to ensure adherence to procedures of the referring client. - Assists with special projects and training of new colleagues on processes and systems. - Attendance during scheduled work hours is required. Qualifications - High school diploma or GED required. - Three (3) years of customer concierge or claims customer service experience or equivalent combination of education and experience required. - Strong knowledge of concierge department systems and processes. - Detailed knowledge of other support departments. - Demonstrated ability to resolve issues and handle conflict. - Detailed knowledge of managed repair strategies and processes. - Demonstrated ability to work with other departments to accomplish objectives. - Strong oral and written communication skills, including presentation skills. - PC literate, including Microsoft Office products. - Strong organizational skills. - Excellent interpersonal skills. - Ability to work independently or in a team environment. - Ability to meet or exceed Performance Competencies. - Bi-lingual English/Spanish a plus. Requirements - Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion. - Ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. - Computer keyboarding, travel as required. - Hearing, vision and talking. Benefits - Consideration will be given to reasonable accommodations when applicable and appropriate.

• Build and manage link acquisition campaigns. • Run brand mention and digital PR outreach. • Distribute original research and data-driven content. • Develop and execute Reddit engagement strategies. • Collaborate across channel teams. • Report on performance and iterate.

Title: Senior Manager, Public Relations (Americas) Location: San Leandro CA United States Full-time Job Description: AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $141,600.00 - $236,000.00 This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. Job Title: Senior Manager, Public Relations (Americas) Location: San Leandro(Hybrid) Reports To: Global Public Relations Team Leader & Americas PR Director Job Summary AVEVA is hiring a senior PR leader to drive Americas earned media with a focus on building AVEVA's profile in California and the San Francisco Bay Area. This role partners closely with global and regional stakeholders to develop integrated PR plans, manage agency relationships, deliver measurable outcomes, and support key communications moments and issues management as needed. Key Responsibilities - Collaborate with External Communications peers, marketing teams, internal communications, executives, subject matter experts, and local agencies to develop and execute integrated US communication and PR plans, with a focus on technical PR and increasing AVEVA's profile in the Bay Area. - Manage the day-to-day relationship with regional PR agency(ies), including budget management, KPI setting and monitoring, and performance management; report progress to the Global PR Director and Team Leader. - Manage PR performance measurement for the region, including development of dashboards and regular reporting against tactical and strategic KPIs. - Manage the regional contribution to key milestone events, including coordinating and hosting interviews with key media, in partnership with the Global PR Director and Team Leader. - Develop press materials including media kits, op-eds, thought leadership articles, talking points, media briefs, and news releases. - Proactively identify media opportunities (especially in California/Bay Area and technical media) and provide rapid responses to relevant inbound media enquiries. - Contribute creative ideas and approaches to increase the profile of the AVEVA brand globally. - Support internal communications updates to key stakeholders to demonstrate program progress and outcomes, in alignment with global PR leadership. - Manage PR-related procurement and associated processes for regional PR events and activities, including those related to agency management. - Support regional events (virtual and in-person) as needed, with a focus on California/Bay Area visibility and other Americas regions as required. - Provide issues and crisis communications support for the region on an as-needed basis, aligned with the Global PR Team Leader and supported by the global team. Minimum Qualifications - Bachelor's degree in Communications, Journalism, Marketing, English, or related field, or equivalent practical experience. - 8+ years of experience in public relations, external communications, or media relations (in-house and/or agency). - Demonstrated success securing earned media coverage and building relationships with business, trade, and/or technical media. - Strong writing, editing, and storytelling skills, including the ability to translate complex or technical topics into clear narratives. - Experience managing PR agencies, including defining scope, setting KPIs, and monitoring performance. - Experience with PR measurement and reporting, including tracking KPIs and building dashboards or performance summaries. - Experience presenting to senior leaders and collaborating effectively across a global, cross-functional environment. - Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. - Ability to travel up to 20% throughout the year. Preferred Qualifications - 10+ years of PR/external communications experience, including meaningful in-house experience at a global technology/SaaS or enterprise software company. - Experience supporting a software technology vendor (preferred, not required). - Experience with technical/product communications for complex offerings and innovation-focused storytelling. - Experience with analyst relations and/or influencer programs (nice to have). - Established relationships with California/Bay Area and/or technical media (or a demonstrated ability to build them quickly). Knowledge, Skills and Abilities - Excellent written and verbal communication skills. - Strong stakeholder management and relationship-building skills in a matrixed environment. - Strong analytical skills and a metrics-oriented approach to communications. - Confident in managing agency partners and budgets. - Strong time management, prioritization, and ability to operate under tight timelines. - Initiative-taker and self-starter with strong follow-through. - Team-oriented, collaborative, and comfortable with ambiguity and change. Marketing at AVEVA At AVEVA Marketing, you'll be part of a diverse global group of creative, strategic and digitally savvy thinkers and builders. Through integrated reputation, demand, engagement and enablement programs, we are at the very heart of advancing AVEVA's mission to spark industrial ingenuity and drive responsible use of the world's resources. Whether you're crafting world-class events and experiences or defining the go-to-market strategy for a particular region, industry or solution, you'll be driving the success of AVEVA and our remarkable community of sellers, partners and customers. Find out more: https://www.aveva.com/en/about/careers/ USA Benefits include: Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K. It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Role Description This NON-PAID philanthropic board member would be our Public Relations Executive. This position is purely philanthropic and is for an executive who wants to give back and likely has experienced the cancer journey with a friend or loved one. - Nonprofit board members give of their time, talent, and treasure. - We have a "working board," meaning our board members are involved in our operations, donating an average of 5 hours per week. - There is a donation requirement because our funders (including grant foundations) require that our board be donors to the organization before they will provide grants. We provide coordinated, non-medical support programs and resources for the parent(s) with children battling cancer from the point of diagnosis through treatment. We believe a family's cancer journey is life-altering. For that reason, the care and support of families with children is required to prevent caregivers from losing their health, home, job, and entering into bankruptcy. Here to Serve remains the only nonprofit in the U.S. to provide non-medical wraparound services to meet the daily living needs of families with children navigating cancer. 60% of the cancer journey happens in the home without coordinated support, until Here to Serve was launched in 2011. Cancer is a three-legged stool, not two! Research, Treatment, AND Journey! The journey is as profound and consequential as cancer research and hospitals that treat it. Here to Serve seeks a board member who embraces our mission and will be an ambassador for Here to Serve in public, private, and business. This public relations board member will have the tools, experience, and knowledge to reach out to media people who can improve our awareness. - Access to media databases and relationships with print, TV, Radio, podcasts, and influencers. - Know how to contact people of influence, celebrities, sports figures, podcasters, and entertainment figures. - Tasked with increasing awareness of Here to Serve's wraparound support programs for families with children battling cancer. Our desire is to become a charity known at the same level as Make a Wish, but in the area of family support throughout the cancer journey, providing the needed resources and support. Qualifications - Experience in public relations or related field. - Strong communication and networking skills. - Passion for supporting families affected by cancer. Requirements - Commitment to donate time, talent, and treasure. - Ability to engage with media and influencers. - Willingness to serve on a working board, contributing an average of 5 hours per week. Benefits - Improving Our Community - Be Blessed by Blessing Others - Give Back - Helping Those in Need - Supporting Cancer Families in the Home - Flexible schedule Company Description Here to Serve (www.HereToServe.org), a 501 (c) (3) charity, provides coordinated non-medical support programs and resources for the parent(s) with children battling cancer from the point of diagnosis throughout treatment. - 60% of the cancer journey happens in the home without coordinated support. - We provide non-medical wraparound services to meet the daily living needs of families and caregivers navigating their child’s cancer. - Of the billions of dollars of funding for cancer, only .001% is provided to families with children actually battling cancer! - Flexible work from home options available.