Role Description - Expert-level experience designing, deploying, and configuring Dynatrace in complex environments (including integrations, alerting, and dashboarding). - Deep hands-on knowledge of AWS core services (EC2, ECS, EKS, Lambda, S3, RDS, VPC, IAM, CloudFormation, etc.) and best practices for secure, scalable architectures. - Strong understanding of microservices design, deployment, and troubleshooting in cloud-native environments. - Advanced skills with Docker, ECS (Elastic Container Service), and container orchestration (including networking, scaling, and security). - Deep experience with CloudWatch, Dynatrace, and other monitoring/alerting tools for distributed systems. - Ability to analyze, debug, and reverse engineer issues across distributed AWS-based microservices. - Proficiency with automation tools (CloudFormation, Terraform, CI/CD pipelines) for repeatable infrastructure and application deployments. - Strong communication skills for working with cross-functional teams and documenting technical solutions. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Role Description We are looking for a Senior Cloud Platform Engineer to join our small, capable engineering team. This is a senior position within our DevOps function, with the scope to shape how we build, deploy, and operate the platforms that thousands of organisations rely on every day. - Today, our infrastructure runs on Microsoft Azure, with GitHub Enterprise for source control and CI/CD (migrating to GitHub Actions). - Bicep + PowerShell for infrastructure as code. - GitHub Copilot embedded across the engineering workflow. - Future goals include more containerised workloads, stronger observability, security baked deeper into our pipelines, and a developer experience that allows the rest of engineering to ship safely without waiting on us. Because we are small, you will have an unusually broad remit: - Own significant parts of our infrastructure end-to-end. - Work directly with developers and senior leadership. - Have a real say in technical direction. Qualifications - Several years of senior-level experience building and operating production cloud infrastructure (Azure preferred; AWS or GCP experience transfers well). - Deep, practical experience with infrastructure as code — Bicep, Terraform or similar. - Solid scripting skills — PowerShell, Bash, Python, or Go. - Real experience designing and running CI/CD pipelines (Azure DevOps, GitHub Actions, GitLab CI, or similar). - Experience with a modern observability stack — Prometheus, Grafana, OpenTelemetry, Datadog, New Relic, or similar. - A strong grasp of networking, identity, and security fundamentals in a cloud environment. - Comfortable working in a small, fully-remote team — clear written communication, good judgement on when to ask, and a bias toward fixing things. Requirements - Experience running containerised workloads in production (Kubernetes / AKS, Docker, Helm, or similar). - DevSecOps experience: container scanning, secret management (e.g. Vault, Key Vault), policy-as-code (OPA), supply-chain security. - Coding experience/understanding a codebase, building or contributing to internal developer platforms, golden paths, or self-service tooling. - FinOps awareness — designing for cost as well as for performance. - Experience with GitOps workflows (Argo CD, Flux), or hands-on experience using AI coding assistants and agentic workflows (GitHub Copilot, Claude, Cursor, or similar) to accelerate infrastructure and platform work. - Microsoft certifications (AZ-104, AZ-400, AZ-305 etc) or equivalent. Benefits - Guaranteed £2,000 pay rise every year you're with us, separate from any merit or promotion increases. - 26 days holiday plus public holidays, with the option to swap public holidays for days that are more meaningful to you. - Your birthday and work anniversary day off, every year. - Up to 4 weeks per year working from anywhere in the world. - Genuinely flexible, fully remote working — we trust you to manage your own time. - Generous Becoming a Parent leave, designed to support every kind of family. - Medical scheme including remote GP, dental, optical, and diagnostics. - Access to Support Room — confidential counselling, therapy, and coaching. - Help@Hand employee assistance programme. - 5x salary life insurance through Unum. - High standard of equipment to do your best work from home. - Up to 10% pension match. - Annual learning and development budget.

Role Description We are looking for a Salesforce Marketing Cloud Consultant to design, implement, and optimize marketing automation solutions using Salesforce Marketing Cloud (SFMC). The role requires a blend of business consulting, campaign strategy, and technical expertise to deliver scalable, data-driven customer engagement solutions. Qualifications - Experience with Salesforce Marketing Cloud (SFMC) - Strong business consulting skills - Proficiency in campaign strategy development - Technical expertise in marketing automation solutions Requirements - Ability to deliver scalable, data-driven customer engagement solutions - Blend of business consulting and technical skills Benefits - Inclusive workplace culture - Opportunities for personal and professional growth - Commitment to well-being and individuality

• Design, operate, and continuously improve production-grade K8s clusters at the platform level. • Lead complex cluster lifecycle management, including: Version upgrades and dependency coordination Failure recovery and incident resolution Non-trivial maintenance and system evolution • Build and maintain highly reliable, scalable, multi-tenant infrastructure. • Build and maintain end-to-end observability for LLM-based systems using Grafana, LangFuse, and LangSmith — covering performance, latency, token usage, and alerting. • Architect and operate shared infrastructure across multiple teams and use cases. • Implement and enforce RBAC and access control models, Tenant isolation and security boundaries, Resource management and fairness at scale. • Ensure platform stability under diverse and competing workloads. • Operate and optimize vector database systems (Weaviate preferred) in production environments. • Support and scale Retrieval-Augmented Generation (RAG) systems. • Drive improvements in Query performance and latency, Cluster tuning and resource efficiency, Operational stability of retrieval pipelines. • Take technical ownership of production systems over time. • Build and maintain strong practices in Observability (metrics, logs, tracing), Incident response and root cause analysis, Long-term system health and resilience. • Proactively identify and resolve reliability risks. • Work closely with backend and GenAI engineers to ensure seamless integration with the platform.