• Recibir llamadas de clientes que quieren cancelar su servicio con WIN con el fin de fidelización mediante la mejora de su servicio.

Title: Medical Call Center Representa Location: MN and WI Remote United States Category: Support StaffFTE: 0.2Shift: EveningsShift Length: 8 hoursHours Per Pay Period: 16Scheduled Weekly Hours: Every other weekendSalary (Pay Basis): 20.0-28.029 Job Description: About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary This position is responsible for answering telephone calls; providing personalized seamless service to health care provider clientele and parent/patient callers; responding to inquiries with knowledge of client services and programs; and prioritizing complex and emergent situations. - One to three years of customer service work, preferably telephone-based. - Strong basic computer skills and keyboarding skills. - Demonstrated excellent written, verbal and interpersonal communications skills. - Demonstrates a pleasant telephone voice and helpful manner. - Ability to work effectively with minimal supervision; while understanding role as a part of a team. - Excellent problem solving and follow up skills. - Understanding of basic medical terminology helpful. Physical Demands Please click here to view the Physical Demands The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee's scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Title: Patient Services Representative II Location: Auburn, California, United States of America Sutter Outpatient Svcs, LLC Category:Revenue Cycle Part Time 24 Days Organization: SOPS-Sutter Outpatient Services - Valley Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. - HS Diploma or equivalent education/experience TYPICAL EXPERIENCE: - 1 year of recent relevant experience. SKILLS AND KNOWLEDGE: - Basic knowledge of insurance policies and procedures, as well as patient billing. - Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. - Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. - Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. - General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). - Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. - Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. - Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. - Ensure the privacy of each patient’s Protected Health Information (PHI). - Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Part Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 24 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $24.58 to $30.72 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Welcome patients and visitors, assisting with appointment scheduling and navigational needs. Verify and update patient information, collect payments, and ensure compliance with established standards and protocols. Facilitate a welcoming and efficient...