Sutter Health is an award-winning, not-for-profit health system headquartered in Sacramento, California. Comprised of a team of industry leading doctors, hospit
Patient Services Representative II
Location
California
Posted
17 days ago
Salary
$24 - $30 / hour
Seniority
Entry Level
No structured requirement data.
Job Description
Patient Services Representative II
Sutter Health
Title: Patient Services Representative II Location: Auburn, California, United States of America Sutter Outpatient Svcs, LLC Category:Revenue Cycle Part Time 24 Days Organization: SOPS-Sutter Outpatient Services - Valley Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. - HS Diploma or equivalent education/experience TYPICAL EXPERIENCE: - 1 year of recent relevant experience. SKILLS AND KNOWLEDGE: - Basic knowledge of insurance policies and procedures, as well as patient billing. - Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. - Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. - Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. - General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). - Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. - Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. - Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. - Ensure the privacy of each patient’s Protected Health Information (PHI). - Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Days Schedule: Part Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 24 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $24.58 to $30.72 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
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