• Develop and maintain automated tests for web applications and integrations. • Perform manual functional and integration testing. • Test marketing landing pages with complex business logic and integrations. • Test multi-channel customer communication products across email, web-push, app-push, SMS, and in-app channels. • Validate integrations with internal company services and external systems. • Create and maintain test plans and test documentation based on business and technical requirements. • Detect, document, reproduce, and track defects. • Analyze logs, troubleshoot issues, and support incident investigations together with development teams.

• Manual Testing Ownership: Immediately take ownership of critical manual testing responsibilities, ensuring the timely and high-quality release of our iOS, Android, and Web applications. • End-to-End API Testing: Take part in our E2E API testing, ensuring every backend service release is timely and high-quality. • Strategic Automation Drive: Dedicate significant time to researching, designing, developing, and implementing robust, scalable automated test frameworks and suites for UI, API, and integration layers. • Test Plan & Strategy Development: Develop and evolve comprehensive test strategies and plans for major features and critical product initiatives. • Shift-Left Quality Advocate: Embed quality practices earlier in the development lifecycle by collaborating closely with Product, Design, and Engineering teams from inception through deployment. • Performance & Reliability Contribution: Contribute to implementing and monitoring performance, scalability, and reliability testing. • Data-Driven Insights: Utilize telemetry, analytics, and crash reporting tools to gather insights into user behavior and identify areas for quality improvement. • Collaboration: Work closely with other team members, providing technical guidance and contributing to a culture of knowledge sharing and technical excellence within the engineering organization. • Customer-Centric Focus: Act as a strong advocate for the end-user, ensuring a seamless, intuitive, and consistent experience across all platforms.

• Design, develop, automate and maintain end-to-end and integration tests for our software products, including cross-functional workflows • Analyze, review and document test results and work closely with developers to resolve identified issues before new features and releases undergo final testing by our QA team • Identify gaps in the existing test coverage and prioritize the development of additional test cases • Collaborate closely with developers and product managers to ensure tests align with business and product requirements • Promote and reinforce a culture of quality awareness within the team

• Automatización de Pruebas: Crear, mantener y optimizar suites de pruebas automatizadas utilizando Katalon Studio o herramientas equivalentes (Selenium, TestComplete, etc.), asegurando la calidad del software • Diseño de Casos de Prueba: Diseñar y documentar casos de prueba para aplicaciones desktop desarrolladas en .NET Core (WinForms o WPF) • Integración CI/CD: Integrar pruebas automatizadas en pipelines de CI/CD utilizando Azure DevOps o Jenkins, incluyendo ejecuciones automáticas nocturnas y en cada build • Ejecución de Pruebas: Ejecutar pruebas de humo, regresión y end-to-end en diferentes entornos (desarrollo, QA y preproducción), garantizando estabilidad en los releases • Gestión de Defectos: Detectar, documentar y reportar defectos, colaborando estrechamente con el equipo de desarrollo para su resolución • Colaboración Multidisciplinaria: Trabajar conjuntamente con equipos técnicos para identificar mejoras y asegurar la calidad continua de la aplicación