• Design, build, and maintain secure CI/CD pipelines supporting cloud-native applications and services • Implement Infrastructure as Code using tools such as Terraform to provision and manage cloud resources • Integrate security controls and best practices into the software development lifecycle (DevSecOps) • Support deployment and operation of containerized workloads and cloud-native data pipelines • Collaborate with engineers and architects to implement scalable, secure, and resilient system designs • Automate build, test, and deployment workflows across multiple environments • Support vulnerability management, remediation, and secure configuration practices • Implement and maintain cloud security controls, identity management, and access policies • Monitor system performance, reliability, and security posture across environments • Contribute to technical documentation, runbooks, and system configurations • Work with cross-functional teams to ensure delivery aligns with mission needs and compliance requirements

• Provide expert operational support to our nodes running in the cloud (AWS, Azure and GCP) • using technologies such as Linux (Debian), Docker, and languages including Java, Python and bash • Participate in on-call Level 1 or Level 2 roster • Liaise with our customers’ engineers in resolving interesting issues related to OpenSearch and other supported technologies. • Undertake complex cluster operations such as migrations, upgrades and maintenance on our fleet. • Develop and continually improve our suite of internal automation tools, applications, and processes

Role Description As a Site Reliability Engineer, you will play a pivotal role in ensuring the reliability, availability, and performance of our cloud infrastructure and operating systems in mission-critical client solutions around the globe. To do this you will: - Design, manage, and execute the upgrade and maintenance schedule for a defined list of clients. - Work ongoingly to automate infrastructure processes, implement best practices, and introduce new approaches and tools that enhance our software delivery pipeline and reliability and performance of live client solutions. Success in this Role looks like: - Working proactively to predict client needs, increase efficiencies, and ultimately increase customer satisfaction. - Reducing the number and severity of support incidents, exceeding our SLAs and SLOs. - Producing upgrade and maintenance plans for all clients under your responsibility. - Implementing and reviewing infrastructure monitoring and observability tools. - Identifying planning and delivering initiatives that deliver business and client value and reduce risk. Qualifications - Minimum of 3 years proven experience in a similar infrastructure delivery or maintenance/management role. - Mid-Sr level skills in AWS cloud tools (provisioning, backup, monitoring, FinOps, etc). - Intermediate level skills in automation and Infrastructure as Code (IaC) tools (e.g., Ansible, CloudFormation, etc). - Mid-Sr level skills in Linux operating systems administration. - Mid-Sr level skills in infrastructure monitoring and observability tools (Grafana and Prometheus a bonus). - Network (DNS, DHCP, Firewall, Routing, and Cisco Switch). - VMWare Virtualization and SAN Storage. - IT Security Management. - Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or equivalent degree is preferred but not essential. - Excellent English verbal and written communication skills. - Ability to think logically and analytically in a problem-solving environment. Requirements - Customer Focused: Investigates and takes action to meet customers’ current and future needs in a timely and efficient manner. - Communicator: Establishes and maintains positive and professional relationships through accurate, timely, and clear communication to leaders, colleagues, teams, and clients. - Learner: Willingness to learn the Orion Health product suite and solution implementations to better analyze and resolve issues in line with contracted SLAs. - Achiever: Focuses on priorities and delivery, makes high-quality decisions, acts with pace and persistence, and takes initiative and accountability to find solutions and deliver results. - Team Player: Demonstrates reliability, communicates constructively, and listens actively. - Influencer: Connects, builds, and leverages the strength of internal and external networks. Benefits - This role offers an hourly rate of $60–$75 USD, depending on experience and seniority.

• Gestalte aktiv die Zukunft eines jungen und innovativen Unternehmens mit Fokus auf Open Source und nachnutzbare Softwarelösungen mit. • Bringe deine Begeisterung für Smart Home oder Automatisierung auf das nächste Level und unterstütze unsere Kunden mit Fokus auf Smart Cities bei der Lösung von Herausforderungen in vielfältigen Bereichen, wie z.B. Datenmanagement, Mobilität, Energie und Klima. • Konzipiere gemeinsam mit einem starken Team innovative Softwarearchitekturen und implementiere sie mit der Nutzung von aktuellen Technologien. • Begleite den gesamten Lebenszyklus der entstehenden Lösungen – vom Prototypen bis zum Produktiveinsatz.