Role Description As a Client Implementation & Onboarding Specialist at Puulse AI, you are the critical link between the Sales hand-off and the final website launch. You will manage the entire post-sale customer journey: - Gathering business requirements and branding assets - Presenting site previews - Securing final payment We are looking for a high-energy, project-minded professional who can lead US-based business owners through a technical process with clarity, authority, and exceptional service. Qualifications - Near-native level of spoken, written, and comprehension English - Experience with SaaS tools and CRMs - Ability to manage multiple client timelines simultaneously - High level of emotional intelligence Requirements - Take ownership of new accounts immediately after the sale is closed - Consult with clients to collect all necessary content, images, and brand guidelines - Work closely with the technical build team to ensure the project stays on schedule - Conduct professional video walkthroughs of the completed website - Responsible for the final collection of payments - Maintain detailed, real-time updates in the CRM Benefits - Base Pay: $5.50 USD per hour - On-Target Earnings (OTE): $1,200 – $1,500 USD per month, inclusive of commissions and performance bonuses - Fully remote work environment - Performance-based bonuses and commission opportunities - Opportunity to join a fast-growing AI-focused company - Hands-on experience working directly with US-based business owners - Ongoing exposure to SaaS tools, CRM systems, and AI-driven platforms - Career growth opportunities as Puulse AI expands - Collaborative and supportive team environment - Ongoing coaching, onboarding, and process support

Role Description UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. In Ghana, UNICEF cooperates with the Government and other partners to defend the rights of children and help them fulfill their potential. The overall goal is for every child to survive and thrive, to live in a safe and clean environment, to learn, to be protected from violence and exploitation, and to have an equitable chance in life. - Sanitation programming is evolving at the global level with an increased focus on Area-Wide Climate Resilient Safely Managed Sanitation (AWCRSMS). - In Ghana, sanitation programming received a boost with the development of the Rural Sanitation Model and Implementation Strategy (RSMS) in 2011 and the Urban Sanitation Strategy later in 2021. - The assignment to develop the PAPBIM Toolkit is one of two interrelated consultancies to improve sanitation programming at district level. Qualifications - Advanced Degree in Civil Engineering, Public Health Engineering, or related field. - At least 8 years of relevant work experience in Water Sanitation & Hygiene (WASH). - Experience working with and providing technical support to Government at the decentralized level on sanitation. - Experience working with ICT analysts to develop frameworks for Applications. - Experience in stakeholder engagement. Requirements - Develop a Standard Activity Planning and Budgeting (SAPB) tool for MMDAs to use for sanitation interventions. - Develop and test a micro planning tool for area-wide programming to support MMDAs. - Review and update the Results Based Financing (RBF) framework for sanitation service delivery. - Work in collaboration with ICT Systems Analysts to develop software applications that link the SAPB, Microplanning tool, and RBF framework. Benefits - Paid parental leave. - Breastfeeding breaks. - Reasonable accommodation for persons with disabilities.

• Lead customer implementations of iQueue for Operating Rooms from kickoff and discovery through data acquisition, solution design, product configuration, validation, and rollout • Partner with cross-functional Customer Success team members to ensure that the product and workflows are designed and configured accurately and optimally • Conduct discovery and design sessions with clinical and operational stakeholders to understand workflows and align the solution to operational goals • Partner with perioperative leadership to translate clinical needs into optimized workflows, driving decisions and stakeholder alignment at every stage of the implementation • Engage and influence executive stakeholders to align on operational goals, drive adoption, and ensure accountability for achieving measurable outcomes • Communicate technical requirements and ensure that customer IT and operational teams clearly understand data, integration, and setup needs • Configure the product to reflect customer workflows, including block build, scheduling configurations, access management, and OR utilization optimization • Design and execute validation and user acceptance testing to ensure system functionality, data accuracy, and workflow alignment prior to go-live • Navigate complex data sets to troubleshoot issues, validate inputs, and support implementation decisions • Lead change management efforts to drive adoption and ensure the product becomes the source of truth for OR analytics and other workflows (scheduling, staffing, etc.) • Monitor implementation progress, proactively identify risks, and ensure readiness for successful go-live • Travel up to 20–50% to customer sites

• Own the initial experience for all new clients, including platform onboarding, implementation, training, and increasing initial adoption to improve long-term retention and client satisfaction. • Develop and deliver engaging training programs for clients, covering various aspects and capabilities of the Choozle platform. • Customize onboarding processes based on clients' specific goals, objectives, and skill levels. • Provide hands-on guidance to clients in setting up their accounts, navigating the platform, and configuring campaigns to ensure client comfort and success. • Facilitate clear communication and workflows between project team members, including sales and account teams, to ensure timely deliverables. • Maintain expertise on all Choozle features, product enhancements, and industry trends to ensure training content reflects the latest features and best practices. • Create instructional materials, tutorials, and documentation to support the learning process. • Troubleshoot issues, provide solutions, and offer proactive recommendations to enhance programmatic campaign performance. • Gather client feedback to understand their experience and identify areas for improvement in onboarding and training processes. • Work closely with sales, account, and product development teams to communicate client needs and feedback, contributing to continuous platform improvement and client relationships.