Role Description We’re looking for a KCS Enablement Specialist in a contract position with a passion for knowledge sharing and technical enablement to champion Knowledge-Centered Service (KCS®) practices across our open-source database support organization. In this role, you’ll be responsible for enabling support, engineering, and community teams to effectively capture and share knowledge that supports faster issue resolution, improves customer experience, and empowers our user community. You will work closely with support engineers, technical writers, DBAs, and community contributors to embed a knowledge-first culture that aligns with the unique demands of the open-source ecosystem. Responsibilities - KCS Program Enablement - Champion the adoption of KCS v6 practices across technical support and field engineering teams. - Design and deliver KCS onboarding, role-based training, and continuous education programs. - Support KCS Contributor, Publisher, and Coach development paths. - Knowledge Workflow Optimization - Establish and streamline workflows for knowledge capture during support and engineering interactions. - Align tooling (e.g., ticketing and knowledge base systems) with KCS practices to support seamless content creation and reuse. - Identify gaps and pain points in current knowledge sharing processes and propose improvements. - Quality & Governance - Monitor the health of the knowledge base: article relevance, reuse, accuracy, and findability. - Collaborate with DB experts and support leads to ensure content reflects current open-source database best practices. - Establish quality standards and review processes specific to database content (e.g., troubleshooting, performance tuning, replication issues). - Metrics & Insights - Track and report KCS metrics (e.g., article reuse, contribution rates, time to publish, self-service success). - Deliver insights on adoption progress and impact on support KPIs (case deflection, resolution time, CSAT). - Collaboration - Partner with documentation, product, and community teams to align knowledge efforts across channels (internal KB, public docs, forums, GitHub). - Work with contributors from the open-source community to ensure knowledge is shared back when appropriate. Qualifications - 3+ years of experience in technical support enablement, knowledge management, or support operations in a technical or open-source environment. - Strong knowledge of KCS v6 methodology (KCS Practices or Coach certification preferred). - Exposure to open-source databases such as PostgreSQL, MySQL, MariaDB, MongoDB, or similar. - Experience with knowledge management platforms (e.g., Confluence, Salesforce Knowledge, ServiceNow, Guru). - Proven ability to deliver effective training and coaching to technical teams. - Excellent communication, facilitation, and project coordination skills. Bonus Experience and Skills - Direct contributions to or experience working with open-source communities. - Hands-on experience with database troubleshooting, architecture, or performance tuning. - Experience leading KCS programs in fast-growing SaaS or open-source organizations. - Familiarity with DevOps workflows, CI/CD, or containerized database deployments. Location Remote - US Benefits Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

Role Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. - Work from Home - Candidate may reside in Texas or Arizona - As a Telephonic Registered Nurse (RN), you will have patient contact in a telephonic practice setting, impacting lives across the country. - Experience the reasons you became a nurse without being in a bedside patient care environment. - Part of a specialized team on the cutting edge of patient care. - Collaborate with health care professionals to provide a meaningful patient experience. - Use critical thinking skills to develop, implement, and evaluate comprehensive plans of care for multiple disease state patients. - Provide education and support for new medications during outbound calls. - Support defined patient populations through state-of-the-art telecommunications nursing outreach programs. - Must have excellent written and verbal customer service skills. - Advanced computer skills are required to interact with patients. - Integral role in educating patients with medication adherence and disease state training. - This is a Monday-Friday role with hours starting from 10:30 am - 7:00 pm (CST). - This is a full-time hourly position. Qualifications - A Registered Nurse with an unrestricted current compact license in Arizona and the ability to be licensed in multiple states. - A Registered Nurse must hold an unrestricted license in their state of residence, with multi-state/compact privileges. - Candidate must be based in TX or AZ for this particular requisition. - 3+ years of clinical RN experience. - Experience using Microsoft Office, including Word, Excel, and Outlook. Requirements - COVID Vaccine Required: N/A - COVID Requirements: N/A Preferred Qualifications - Previous Telephonic Nursing experience. - EPIC systems experience. - Bachelor’s degree preferred. - Licensure in multiple states preferred. Education - RN Diploma, Associates or Bachelors in Nursing. Pay Range The typical pay range for this role is: $29.10 - $62.32. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Company Description Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve, and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Role Description We are currently seeking a CRA (Fixed term 0.5 FTE) to join our diverse and dynamic team. As a Clinical Research Associate at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies. - Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials. - Ensuring protocol compliance, data integrity, and patient safety throughout the trial process. - Collaborating with investigators and site staff to facilitate smooth study conduct. - Performing data review and resolution of queries to maintain high-quality clinical data. - Contributing to the preparation and review of study documentation, including protocols and clinical study reports. Qualifications - Bachelor's degree in a scientific or healthcare-related field. - Minimum of 2 years of Global SIT Phase I to III onsite monitoring CRA experience. - In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines. - Strong organizational and communication skills, with attention to detail. - Ability to work independently and collaboratively in a fast-paced environment. Benefits - Various annual leave entitlements. - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance. - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Role Description As Affiliate Manager you’ll lead and scale our global affiliate marketing program, grow partner-driven acquisition, and drive revenue through high-impact collaborations with influencers, educators, and community leaders. In this hands-on role, you’ll own the end-to-end affiliate lifecycle: - Strategy and onboarding - Activation and optimization You’ll develop performance-focused partnerships across key markets (with priority on the US), build strong partner relationships, and align affiliate efforts with broader marketing and product campaigns. Key Responsibilities - Affiliate Growth: - Define and execute a global affiliate strategy focused on acquiring paying users and revenue growth. - Partner Acquisition & Program Scaling: - Drive affiliate acquisition through outreach, events, partner platforms (e.g. Impact, PartnerStack), and industry communities. - Build a strategic network of high-performing partners and streamline onboarding, enablement, and activation processes. - Automate partner onboarding, training, and support to ensure early success and long-term retention. - Relationship Management & Enablement: - Develop scalable systems for partner engagement – updates, promotions, webinars, campaigns, and feedback loops. - Tailor strategies for top affiliates and brand ambassadors, offering exclusive incentives, custom tracking, and hybrid commission models. - Cross-Functional Collaboration: - Coordinate affiliate efforts with brand, content, product, and growth teams. - Improve infrastructure – dashboards, tracking, UTM management, reporting, and communication flows. - Performance Analysis & Optimization: - Implement and update a robust tracking and analytics system for affiliate performance: clicks, registrations, conversions, LTV, ROI. - Analyze CAC vs payback, and optimize based on metrics and performance patterns. Qualifications - 3+ years of experience in affiliate marketing, performance partnerships, or growth (crypto, fintech, or B2C tech). - Proven success in building or scaling revenue-focused affiliate programs (US market is a plus). - Experience managing a range of partners: influencers, KOLs, educators, niche publishers, and macro creators. - Skilled in performance modeling: CPA, revenue share, hybrid models, ROI tracking, payout optimization. - Strong relationship-building and community management skills for affiliate engagement and support. - Hands-on with affiliate analytics, attribution tools, UTM systems, and campaign testing. - Comfortable working across time zones and with legal/finance for partner operations. - Fluent English with excellent communication and copywriting skills for affiliate kits and partner content. - Strong knowledge of affiliate platforms is a plus. - Strong understanding of fintech and crypto ecosystems, and blockchain fundamentals. Trading experience is a huge plus. - Ability to work independently and deliver results that directly impact brand performance. Benefits - Impact at Scale: Drive product innovation for a platform used by millions of traders and developers worldwide. - Strategic Influence: Shape the product roadmap and user experience alongside executive leadership. - Culture of Growth: Join a passionate, talented team where ideas are valued, and careers are accelerated. - Global & Remote: Work flexibly from Barcelona, Tallinn, Cyprus — or remotely, in sync with our distributed product and tech teams. Equal Opportunity Statement 3Commas.io is proud to be an equal opportunity employer. We believe diversity fuels innovation and welcomes applications from individuals of all backgrounds, identities, and experiences — regardless of race, gender, age, religion, disability, or sexual orientation.