3Commas

Role Description 3Commas is hiring a Product Manager to focus primarily on QuantPilot.com , our next-generation AI-powered trading platform launching in June 2026. This is not a traditional PM role. We are looking for someone who combines real trading experience with hands-on product execution. You will own the trading-facing surfaces in QuantPilot, drive the activation funnel, and help shape the product into something traders actually want to use. This is an individual contributor role with no direct reports. You sit as a peer alongside other PMs and Product Designers, with each person owning their product areas. You report directly to the Chief Product / Growth Officer. What You’ll Own - Trading-facing product areas in QuantPilot. - The signup-to-trading activation funnel across QuantPilot. - UX and user flows for key QuantPilot surfaces. - Contributions to product discussions on new trading features, ideas, and verticals. - The user migration journey from legacy product to QuantPilot. - Close partnership with the Senior Product Designer on UX flows. - Coordination with other PMs. Qualifications - Real trading experience. - 4+ years of product management experience, ideally on a B2C or prosumer trading product. - High ownership mindset. - Proven experience scaling and streamlining product management with AI automations. - Strong execution mindset. - Activation and growth thinking. - Strong UX intuition. - Ability to work independently in an early-stage environment with ambiguity. - Strong written and verbal English. Requirements - High ownership mindset. Nice to Have - Previous experience with trading scripting languages like PineScript. - Past experience working as a developer. - Direct experience with crypto trading platforms, exchanges, or trading tools. - Knowledge/understanding about vibe trading tools. - Background in launching or growing a 0 to 1 trading product. - Familiarity with AI-driven product surfaces and prompt-based interfaces. Benefits - Build at Massive Scale: Work on products used by millions of crypto traders worldwide. - Own a Category-Defining Launch: QuantPilot is one of the most ambitious AI-native trading products we’ve built. - Fast-Moving Team: Join a highly execution-oriented team where strong ideas and ownership matter more than hierarchy. - Global & Remote: Work remotely or from our hubs in Cyprus, Tallinn, or Barcelona. Equal Opportunity Statement 3Commas is proud to be an equal opportunity employer. We believe diverse perspectives build stronger teams, products, and communities. We welcome applications from people of all backgrounds, identities, and experiences.

Role Description As Affiliate Manager you’ll lead and scale our global affiliate marketing program, grow partner-driven acquisition, and drive revenue through high-impact collaborations with influencers, educators, and community leaders. In this hands-on role, you’ll own the end-to-end affiliate lifecycle: - Strategy and onboarding - Activation and optimization You’ll develop performance-focused partnerships across key markets (with priority on the US), build strong partner relationships, and align affiliate efforts with broader marketing and product campaigns. Key Responsibilities - Affiliate Growth: - Define and execute a global affiliate strategy focused on acquiring paying users and revenue growth. - Partner Acquisition & Program Scaling: - Drive affiliate acquisition through outreach, events, partner platforms (e.g. Impact, PartnerStack), and industry communities. - Build a strategic network of high-performing partners and streamline onboarding, enablement, and activation processes. - Automate partner onboarding, training, and support to ensure early success and long-term retention. - Relationship Management & Enablement: - Develop scalable systems for partner engagement – updates, promotions, webinars, campaigns, and feedback loops. - Tailor strategies for top affiliates and brand ambassadors, offering exclusive incentives, custom tracking, and hybrid commission models. - Cross-Functional Collaboration: - Coordinate affiliate efforts with brand, content, product, and growth teams. - Improve infrastructure – dashboards, tracking, UTM management, reporting, and communication flows. - Performance Analysis & Optimization: - Implement and update a robust tracking and analytics system for affiliate performance: clicks, registrations, conversions, LTV, ROI. - Analyze CAC vs payback, and optimize based on metrics and performance patterns. Qualifications - 3+ years of experience in affiliate marketing, performance partnerships, or growth (crypto, fintech, or B2C tech). - Proven success in building or scaling revenue-focused affiliate programs (US market is a plus). - Experience managing a range of partners: influencers, KOLs, educators, niche publishers, and macro creators. - Skilled in performance modeling: CPA, revenue share, hybrid models, ROI tracking, payout optimization. - Strong relationship-building and community management skills for affiliate engagement and support. - Hands-on with affiliate analytics, attribution tools, UTM systems, and campaign testing. - Comfortable working across time zones and with legal/finance for partner operations. - Fluent English with excellent communication and copywriting skills for affiliate kits and partner content. - Strong knowledge of affiliate platforms is a plus. - Strong understanding of fintech and crypto ecosystems, and blockchain fundamentals. Trading experience is a huge plus. - Ability to work independently and deliver results that directly impact brand performance. Benefits - Impact at Scale: Drive product innovation for a platform used by millions of traders and developers worldwide. - Strategic Influence: Shape the product roadmap and user experience alongside executive leadership. - Culture of Growth: Join a passionate, talented team where ideas are valued, and careers are accelerated. - Global & Remote: Work flexibly from Barcelona, Tallinn, Cyprus — or remotely, in sync with our distributed product and tech teams. Equal Opportunity Statement 3Commas.io is proud to be an equal opportunity employer. We believe diversity fuels innovation and welcomes applications from individuals of all backgrounds, identities, and experiences — regardless of race, gender, age, religion, disability, or sexual orientation.

Role Description 3Commas is looking for a strong Marketing Lead to own the go-to-market execution for QuantPilot.com, our new agentic AI trading platform. We want a true player who can take full ownership, move fast, and drive real momentum from day one. What you'll own: - Complete ownership of the marketing launch for QuantPilot.com - Bringing fresh ideas on what actually works in crypto marketing right now, not just executing a playbook - Building and activating the community, especially on Crypto Twitter, so people are actually talking about the product - Creating and executing the full launch plan: proven growth tactics, content, social campaigns, KOL outreach, announcements, and growth tactics - Working directly with our QuantPilot lead to translate technical product details into clear, compelling messaging that resonates with traders - Driving awareness and early user acquisition for pre and post public launch of QuantPilot Qualifications - Deep native experience in DeFi and crypto. You already live and breathe this space - Strong track record in community building and generating organic buzz on Twitter and other crypto channels - Execution-focused mindset. This is a doer role, we need someone who ships quickly and gets things done - Ability to quickly understand and run with our chosen narrative - Comfort working independently while staying tightly aligned with a small core team - Not looking for a generalist marketer who happens to know a bit about crypto - Experience in making crypto products take off on Twitter - Ability to turn technical AI trading features into stories traders care about Requirements - Must want to own a high-impact launch end to end - Immediate availability due to the close launch timeline Benefits - Impact at Scale: Drive product innovation for a platform used by millions of traders and developers worldwide - Strategic Influence: Shape the product roadmap and user experience alongside executive leadership - Culture of Growth: Join a passionate, talented team where ideas are valued, and careers are accelerated - Global & Remote: Work flexibly from Barcelona, Tallinn, Cyprus — or remotely, in sync with our distributed product and tech teams Equal Opportunity Statement 3Commas.io is proud to be an equal opportunity employer. We believe diversity fuels innovation and welcomes applications from individuals of all backgrounds, identities, and experiences — regardless of race, gender, age, religion, disability, or sexual orientation.

Role Description Respond to customer inquiries on Intercom during peak traffic windows and provide backup coverage for the support team, including night shift over the weekend. - Engage with our community on Telegram, Discord, X (Twitter), and other platforms—answering questions, addressing comments, and resolving issues in real time. - Monitor social channels for customer sentiment, trending questions, and potential issues; escalate when needed. - Collaborate closely with Support, Product, and Marketing teams to ensure consistent, accurate, and on-brand communication. - Turn recurring questions into help center articles, macros, and FAQs. - Represent the voice of the customer internally and the voice of 3Commas externally. - Track KPIs (response time, CSAT, resolution rate) and continuously improve the user experience. Qualifications - Excellent written English — clear, friendly, and professional. - Prior experience with Intercom (or a comparable customer support platform like Zendesk, Freshdesk, HelpScout). - Hands-on experience managing social media communities, especially Telegram and Discord. - Solid knowledge of the crypto industry — exchanges, wallets, trading concepts, and common user pain points. - Ability to stay calm, empathetic, and on-brand when handling upset or confused users. - Self-driven, reliable, and comfortable working fully remotely across time zones. - Willingness to cover peak periods and provide backup shifts as needed. Requirements - Experience at a crypto exchange, trading platform, or fintech company. - Familiarity with trading bots, DCA strategies, or automated trading. - Additional languages (Spanish, Portuguese, Russian, Arabic, Chinese, etc.). - Basic knowledge of analytics tools (e.g., Intercom reports, Google Sheets/Excel). Benefits - Impact at Scale: Drive product innovation for a platform used by millions of traders and developers worldwide. - Strategic Influence: Shape the product roadmap and user experience alongside executive leadership. - Culture of Growth: Join a passionate, talented team where ideas are valued, and careers are accelerated. - Global & Remote: Work flexibly from Barcelona, Tallinn, Cyprus — or remotely, in sync with our distributed product and tech teams. Equal Opportunity Statement 3Commas.io is proud to be an equal opportunity employer. We believe diversity fuels innovation and welcomes applications from individuals of all backgrounds, identities, and experiences — regardless of race, gender, age, religion, disability, or sexual orientation.

3Commas.io is a leading SaaS of cryptocurrency trading since 2017, building the leading automation platform for crypto trading and turning complex markets into simple yet powerful algorithmic strategies. Our AI-driven bots (DCA, Grid, Signal), deep integrations with TradingView, and a robust API enable traders to automate and optimize across 15+ major exchanges, including Binance, Coinbase, OKX, and Bybit. We serve a global community of individual and institutional traders and developers who rely on our security-first, reliable, and battle-tested infrastructure to run strategies 24/7. Role Overview As a CRM Manager, you will own and scale one of the company’s key growth and retention channels. Your mission will be to design, execute, and continuously optimise CRM campaigns and lifecycle journeys that increase user engagement, retention, and reactivation. This is a high-impact, hands-on role where you will directly influence conversion rates and the overall user experience across our user lifecycle. You will be responsible for building and managing sophisticated CRM journeys, leveraging data, experimentation, and automation to deliver personalised communication at scale. You will work closely with the Product Marketing Manager, as well as product, analytics, design, and engineering teams to deeply understand the product, user behaviour, and growth opportunities. Together, you will help shape how traders interact with the product through personalised lifecycle communication. We are looking for someone who can take full ownership of the CRM channel, move fast, and operate with a strong time-to-market mindset. The ideal candidate is comfortable working in a fast-moving tech environment, is highly data-driven, and is always looking for ways to improve processes and campaign performance. Experience using AI tools or AI agents to automate workflows and scale marketing operations will be a strong advantage. Key Responsibilities - Develop and execute CRM marketing campaigns and automated customer journeys. - Partner with product teams to design CRM strategies that support user activation, trading engagement, and retention. - Collaborate with product, marketing, analytics, and design teams to ensure cohesive and effective campaign execution. - Monitor and analyse campaign performance metrics (open rates, click-through rates, conversions, retention, etc.) and provide actionable insights for continuous optimisation. - Plan and run A/B tests to improve campaign performance and customer engagement. - Segment audiences and tailor communications to deliver personalised customer experiences across multiple channels. - Maintain and manage email and CRM databases, ensuring compliance with data hygiene and protection regulations (e.g., GDPR, CAN-SPAM). - Monitor email deliverability and campaign health, working with ESPs and internal teams to troubleshoot issues. - Manage CRM automation workflows, lifecycle campaigns, and behavioural triggers. Requirements - 2+ years of experience in email marketing and CRM management within FinTech or crypto-related projects. However, we also highly value experience with tech and complex products (B2C/B2B). - Experience with multichannel CRM, including web and mobile notifications and messaging. - Proficiency with CRM and customer marketing platforms. - Strong analytical skills, with experience in reporting and dashboard creation (Excel, Power BI, Amplitude, or similar tools), interpreting data, and providing actionable insights. - Detail-oriented, highly attentive, and organised, with the ability to manage multiple projects simultaneously. - Knowledge of email marketing regulations, best practices, and A/B testing. - Excellent written and verbal communication skills in English (C1+). - Experience troubleshooting campaigns, journeys, and templates, as well as familiarity with tools such as Stripo, HTML & CSS, Liquid logic, and deliverability concepts (ESPs, Postmaster tools, IP warm-up, push & in-app rendering). - AI-driven mindset and trading experience — nice to have. Why Join 3Commas.io? 🔧 Impact at Scale Drive product innovation for a platform used by millions of traders and developers worldwide. 🧭 Strategic Influence Shape the product roadmap and user experience alongside executive leadership. 🧠 Culture of Growth Join a passionate, talented team where ideas are valued, and careers are accelerated. 🌍 Global & Remote Work flexibly from Barcelona, Tallinn, Cyprus — or remotely, in sync with our distributed product and tech teams. Equal Opportunity Statement 3Commas.io is proud to be an equal opportunity employer. We believe diversity fuels innovation and welcomes applications from individuals of all backgrounds, identities, and experiences — regardless of race, gender, age, religion, disability, or sexual orientation.