• Own delivery of enterprise platforms and core business applications from build through release and stabilization • Execute solution delivery in alignment with approved enterprise architecture standards and patterns • Ensure delivery teams and vendors adhere to established development, quality, and security standards • Accountable for platform reliability, availability, and business continuity outcomes • Accountable for day‑to‑day operational stability, performance, and supportability of enterprise platforms • Own change management processes for applications and integrations • Ensure SLAs, operational KPIs, and compliance requirements are consistently met • Develop and execute platform upgrade, patching, and lifecycle management strategies • Establish and govern application and platform monitoring standards • Enable and supervise cloud services supporting enterprise applications • Lead and manage hands‑on technical roles, including Systems Integration Architect & SAP Basis • Ensure integrations are reliable, observable, and supportable in production • Drive root‑cause analysis and remediation of platform and integration issues • Partner with Enterprise Architecture to surface architectural gaps, risks, and technical debt • Ensure knowledge transfer, documentation, and operational readiness across platforms • Govern Application Managed Service (AMS) providers and system integrators • Establish and manage performance metrics for vendors and service partners • Ensure vendor delivery models align to operational and business needs • Drive continuous improvement in service quality, cost efficiency, and responsiveness

Title: Manager - Audience Data Partnerships Location: New York, NY, United States Job Description: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Crossix is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Crossix has the most precise segments built on the largest health data network. This team is the strategic servicing arm responsible for the adoption and commercial success of Crossix Audience products. We are looking for high performers to join our growing team in New York. You will partner with the Sales and internal team to drive our business' commercial success, ensuring widespread adoption of our audience-targeting solutions. This is a client-facing role where you will develop account strategy and manage account execution to deliver on customer success. This position is offered at multiple levels of seniority. What You'll Do - Develop and expand business on a set of accounts in partnership with the sales team - Define account strategy and identify audience targeting recommendations to deliver customer value - Craft compelling deliverables that highlight and answer clients' key business questions - Build meaningful customer relationships. Position yourself as an "extension of their team" - Manage audience segment production and operations to ensure flawless execution - Analyze campaign performance, merchandise success, and make optimization improvements - Ensure we exceed client expectations Requirements - Understanding of the digital ecosystem with 5+ years of experience at a DSP, SSP, media platform, or Agency - High-performing, client-facing individual contributor with a track record of driving revenue, managing strategic accounts, and achieving goals - Expert data storyteller - Enjoys a fast-paced work environment and has strong time management and prioritization skills Nice to Have - Experience in the healthcare space - Existing relationships with key agency customers Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program Compensation - Base pay: $80,000 - $150,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. A different kind of company. A Public Benefit Corporation. Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. What sets us apart - Public Benefit Corporation - Veeva Giving - Corporate Citizenship - Employees are Shareholders - Non-Competes Public Benefit Corporation In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC). Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities. Veeva Giving At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment. Corporate Citizenship Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others. Employees are Shareholders Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth. Non-Competes Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Case Manager Location: - Eau Claire, Wisconsin - Chippewa Falls, Wisconsin Remote Full-time Job Description: Become a part of our caring community Join Humana as a Case Manager within the Inclusa/Humana team, where you will serve members in the Wisconsin Family Care (FC) program. Reporting to the Manager of Care Coaching, you will provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities. Let's make a difference together! You will support members in Eau Claire and Chippewa Falls. Main responsibilities: - Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP). - Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP. - Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence. - Conduct quarterly in-person visits and maintain monthly contact with members by phone. - Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs. - Ensure cost-effective service delivery. - Evaluate risk factors and provide education to members. - Maintain accurate documentation including case notes, service authorizations, and updates to the MCP. Use your skills to make an impact Required Qualifications - A Bachelor's degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities. Alternatively, a Bachelor's degree in another field with at least 3 years of such experience is also acceptable. - Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits Preferred Qualifications - Reside within 45 mins or less of the assigned coverage area - Case Management experience - Experience with electronic case note documentation - Knowledge of community health and social service agencies and additional community resources Additional Information - Work Location: Eau Claire/Chippewa Falls - Travel: up to 40% within these counties - Typical Workdays/Hours: Monday - Friday, 8:00 am - 4:30 pm CST Driving This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. Mileage reimbursement is provided for work-related travel. Eligible mileage includes: - Travel from your home to your first work location of the day. - Travel between client or assignment locations during the workday. - Travel from your final work location back to your home. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,700 - $72,600 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Inclusa: Inclusa manages the provision of a person-centered and community-focused approach to long-term care services and support to Family Care members across the state of Wisconsin. As a values-based organization devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a trademarked model of support named Commonunity which focuses on the belief in everyone, and from that belief, the common good for all is achieved. In 2022, Inclusa was acquired by Humana. This partnership will allow us to create a model of care that provides industry-leading support for members across the health care continuum. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Own and lead the clinical bill review function, setting strategic direction aligned with organizational objectives, client expectations, and growth priorities. • Oversee and optimize the contract lifecycle management (CLM) system, ensuring data integrity, governance, and scalability to support operational and financial outcomes. • Establish and evolve performance management frameworks, including KPIs, productivity standards, and quality benchmarks that drive accountability and continuous improvement. • Drive program effectiveness and scalability, evaluating operational performance and implementing initiatives that enhance consistency, efficiency, and financial impact. • Lead workforce strategy, including capacity planning, organizational design, and resource allocation to meet current and future business demands. • Own end-to-end operational performance, including quality, turnaround times, savings outcomes, and overall service delivery excellence. • Leverage data and analytics to identify trends, systemic gaps, and optimization opportunities, translating insights into actionable strategies. • Champion operational excellence initiatives that reduce rework, increase throughput, and improve overall efficiency across the clinical review lifecycle. • Provide direct leadership and accountability for team performance, fostering a high-performance culture and ensuring alignment to defined standards and goals. • Design and govern quality assurance frameworks, including audit methodologies, review standards, and continuous feedback loops. • Ensure compliance with client plan documents, regulatory requirements, and internal policies, proactively identifying and addressing risk. • Identify and mitigate enterprise-level risks, implementing controls and escalation pathways to protect organizational and client interests. • Provide executive-level oversight on complex, high-risk, or escalated determinations, ensuring consistency and defensibility of decisions. • Drive financial performance of the clinical bill review program, including savings optimization and value delivery to clients. • Develop and deliver executive reporting and insights, communicating performance, risks, and opportunities to senior leadership and key stakeholders. • Identify and lead opportunities for revenue growth, cost containment, and program expansion, contributing to broader business strategy. • Serve as a subject matter expert and strategic partner, supporting pricing, client engagements, and growth initiatives across the organization. • Partner cross-functionally with Product, Technology, Compliance, and Client teams to shape tools, workflows, and solutions that improve outcomes and client value. • Influence system strategy and process design, driving enhancements that enable scalability, standardization, and automation across the function. • Act as a senior escalation point for complex client and provider issues, ensuring timely resolution while preserving relationships and organizational integrity. • Represent the clinical bill review function in enterprise initiatives and strategic planning efforts, ensuring alignment with broader organizational priorities. • Lead and contribute to special projects and evolving business needs, demonstrating adaptability and ownership beyond core responsibilities.