• Manage and support the gathering and analysis of business requirements across departments • Handle process mapping, gap analysis, and solution documentation for key business initiatives • Communicate effectively with internal teams and external stakeholders across time zones • Maintain accurate records of requirements, user stories, project documentation, and change logs • Use relevant tools such as Jira, Confluence, Excel, and business intelligence platforms • Support the wider team with project delivery, stakeholder workshops, and UAT coordination • Identify opportunities to improve processes, reduce inefficiencies, and drive business value

• Lead requirements gathering, validation, and documentation for complex initiatives. • Translate business needs into clear, actionable requirements and functional solutions. • Support IT intake processes and contribute to solution design and implementation. • Ensure alignment between business objectives and delivered solutions. • Build strong relationships across Operations, IT, Finance, Sales, and Marketing. • Act as a liaison between cross-functional teams to facilitate communication and alignment. • Work with stakeholders to understand business challenges and identify improvement opportunities. • Support data gathering and analysis to inform decision-making and project initiatives. • Develop business cases with strong ROI justification in collaboration with Finance. • Support prioritization of initiatives based on business value and impact. • Drive a client-centric approach to solution design and decision-making. • Identify opportunities to improve and streamline operational processes. • Influence stakeholders to adopt effective and efficient practices. • Promote a strong focus on enhancing client and user experience. • Contribute to continuous improvement and innovation initiatives. • Coordinate and oversee User Acceptance Testing (UAT) cycles. • Develop and execute test cases for projects and system releases. • Manage defect tracking, prioritization, and resolution. • Support training, implementation, and business readiness activities.

• Build and maintain relationships with junior ‑ to mid ‑ level advertising agency and media publisher partners across engagements within Circana’s solution suite • Execute analyses and perform comprehensive quality assurance checks on Circana data to generate insights and recommendations for clients • Independently manage and execute workflows across targeting, optimization, measurement, and clean room processes, coordinating with internal and external stakeholders to ensure timely and accurate delivery • Support client needs with responsiveness and efficiency, demonstrating strong critical ‑ thinking and problem ‑ solving skills, as well as a commitment to quality and exceptional client service • Collaborate cross ‑ functionally with internal Circana teams to deliver client solutions and proactively identify and resolve client issues

• Collaborate closely with the internal business development team to track new business opportunities for the DER Analytics Platform • Work with technical teams to coordinate, finalize, and distribute timely and accurate quotes with supporting documentation to customers • Generate and maintain documentation required to support internal and external billing processes, including coordination with Finance and Operations teams • Monitor the status of ongoing platform subscriptions, renewals, and upgrades • Maintain project trackers and shared documentation repositories, keeping all stakeholders informed of key milestones and deliverables • Conduct regular meetings with DER team and other key stakeholders to review status of projects in development, construction and operation • Procure hardware, instrumentation and software, including generating purchase requisitions, place orders, and track shipments • Develop and maintain process documentation, playbooks, and training materials to support consistent delivery of operational services.