Role Description We are seeking a Care Transition Specialist to support our Outcomes Department by completing post-discharge phone surveys within 24–72 hours of a patient’s discharge. In this role, you will: - Conduct post-discharge phone surveys and complete assessments in the JLM database. - Verify patient demographics and discharge information to ensure accurate documentation. - Document patient-reported concerns, symptoms, barriers, and follow-up needs clearly and thoroughly. - Identify and escalate unresolved issues related to health or care coordination according to established protocols (without providing medical advice). - Communicate trends, training needs, and process improvement ideas to management and contribute to preventative care initiatives. - Participate in defining and implementing new processes, standards, and technology that improve patient experience and outcomes. - Maintain compliance with all applicable regulatory requirements, standards, and internal procedures. - Perform other duties as assigned. Qualifications - Active, unrestricted RN or LPN license, or previous medical/clinical training. - Associate degree (or higher) in Nursing or a related clinical field. - Strong listening, verbal communication, and customer-service skills with a patient-centered approach. - Ability to rely on experience and judgment to plan and accomplish goals while handling multiple tasks concurrently. - Proficiency in medical terminology with the ability to produce accurate clinical documentation and maintain strong spelling and grammar. Preferred Qualifications - Familiarity with psychiatric/behavioral health concepts, practices, and procedures. - Experience conducting patient follow-up calls, care coordination, discharge planning, or patient satisfaction/experience work. Schedule & Work Arrangement This role offers a flexible schedule with adjustable work times and workdays based on department needs and individual availability. Additional Information Care Transition Specialists do not provide medical advice. All patient concerns are documented and routed according to established guidelines to support appropriate follow-up. Employment is contingent upon maintaining applicable licensure and meeting role requirements. Team Culture + Values - One Team: We win together, support each other, and share credit. - Inclusion: We respect differences and welcome every voice. - Transparency: We’re open, honest, and clear about our goals. - Agility: We move fast, test ideas, and learn as we go. - Empathy: We listen, care, and anticipate others’ needs. - Growth Mindset: We stay curious, keep learning, and aim to improve every day. - Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work. Perks & Benefits - Remote work environment - Health benefits paid for employees - Flexible Paid Time Off Policy - 11 company holidays per year - Paid parental leave - 401K with matching contributions - Learning and development allowance - A diverse, inclusive, and fun team!

Title: Coordinator, Individualized Care Location: Nationwide United States Job Description: Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities - Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. - Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. - Meets key performance indicators including service levels, call volumes, adherence and quality standards. - Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. - Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. - Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. Qualifications - 1-3 years of experience, preferred - High School Diploma, GED or equivalent work experience, preferred What is expected of you and others at this level - Applies acquired job skills and company policies and procedures to complete standard tasks - Works on routine assignments that require basic problem resolution - Refers to policies and past practices for guidance - Receives general direction on standard work; receives detailed instruction on new assignments - Consults with supervisor or senior peers on complex and unusual problems TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: - Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. - Download speed of 15Mbps (megabyte per second) - Upload speed of 5Mbps (megabyte per second) - Ping Rate Maximum of 30ms (milliseconds) - Hardwired to the router - Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $18.10 per hour - $25.80 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs Application window anticipated to close: 7/6/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Title: Licensed Mental Health Therapist - Stafford Location: Stafford, TX Hybrid Full-time Job Description: Estimated Pay Range is $75,000-$85,000 Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”. We are actively recruiting for a passionate Licensed Mental Health Therapist in the greater Stafford region who can partner with us to achieve that mission. As a Geode Health Therapist you will diagnose and treat mental health disorders and do psychotherapy across the general spectrum of mental healthcare conditions. You will help people define goals, gain insights all through personalized committed care. You will collaborate with other healthcare professionals to provide care coordination, providing crisis intervention if needed. Voted “Best Places to Work” in 2025 by Glassdoor.com Things our Mental Health Therapist enjoy at Geode: Flexibility to create your own schedule. You can create your own work schedule. We do need that in advance and expect full-time hours, but you get to design when you are available for booking. We offer after hours urgent support to give you a lifestyle you deserve, too. Hybrid work schedule. Most of our Mental Health Therapist work three days a week onsite and two days a week telehealth. It is reasonable to expect you may do more in-person time up front, while you build up your patient case load and schedule follow ups on telehealth days. Our model is working. Our patients like it too. We are an organization that employs evidence-based care and have a proven model that is significantly improving the lives of the vast majority of our patients. Our providers use a measurement-based care approach, which allows them to track outcomes through data to inform their plan of care, so they can strive to provide best-in-class psychiatric/therapeutic care. Check out our Google reviews – we think you will find our patients like it too. Integrated care team. You will be part of a team of dedicated mental health providers who all work together as colleagues to focus on providing great care. As a mental health therapist, you will partner with the Provider so the full spectrum of psychiatric and therapeutic care is well coordinated. Together, moving patients up and down the care continuum, as needed. We invest in you, too. - Competitive compensation, no earnings cap - Quality incentive bonus - Professional development, CME reimbursement - Medical, Dental, Vision, 401k match - Marketing support, we partner with you to fill your patient case load - Spacious, beautifully designed modern office - Administrative support This Mental Health Therapist role requires: - Active license (LCSW, LPC or LMFT) in the state of Texas - Passion for high quality care - Experience conducting comprehensive assessments of clients and developing individualized treatment plans - Proficiency in using an EMR system and ensuring accurate and up to date electronic health records for all patient encounters - Understanding of mental health disorders and treatment modalities - Desire and ability to see a general spectrum of mental health conditions. We believe everyone deserves access to care - Geode prefers Therapist who have over one year of professional experience doing psychotherapy

Title: Care Navigator - Hybrid Location: Vienna, Virginia Hybrid Job Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we’re growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better! Position Summary Blackbird Health’s Care Navigators are an essential part of our integrated and collaborative care team. This isn't just an administrative role; once a new patient or family has begun care, you serve as a constant source of support and operate as the ultimate owner of their experience - answering questions, providing education, ushering on to next steps, and ensuring each patient is well cared for. This is a hybrid position requiring 3-5 days onsite per week at the Vienna, VA clinic location, with hours from 12-8pm ET, Monday through Friday. What makes you, you: - People-Focused: You have a passion for providing high-quality, human-centered service, with a knack for building rapport and ensuring others feel supported and understood. - A Natural Problem-Solver: You are proactive and resourceful, able to anticipate needs and solve complex issues with an eye towards improving processes and experiences for the future - Detail-Oriented: You have a meticulous approach to administrative tasks from scheduling and documentation to tracking and managing communications, ensuring nothing falls through the cracks. - Tech-Savvy: You are proficient with technology and can quickly learn new platforms like our EHR and scheduling tools. You’re comfortable navigating phone systems, text messaging, and email to provide transparent and timely communication. - Collaborative: You thrive in a team environment- excited to pitch in and able to juggle the sometimes competing priorities of supporting both patients/customers but also your peers How you’ll make an impact: - Deliver a Seamless Patient Experience: Be the main point of contact for established patients, fielding inbound calls, messages, and emails with exceptional responsiveness, empathy, and professionalism. You’ll answer questions, track down information, and ensure families feel heard and supported with transparency and follow-up. - Navigate the Care Journey: Guide patients and families through our care model, including scheduling and confirming appointments (both initial evaluations and ongoing therapy/medication checks). You'll manage a specific group of providers, becoming familiar with their practices to ensure patients are scheduled appropriately and receive timely access to care. You’ll also own the critical administrative tasks that make care possible such as managing provider orders, screenings, and scheduling. - In-Office/Hybrid Support: As a hybrid teammate, you'll help maintain a welcoming and professional in-office environment - supporting patients and providers in person, managing mail, restocking supplies, opening/closing the office, and generally ensuring our physical spaces support a great experience. - Uphold Privacy & Compliance: You will be a guardian of patient privacy, adhering to strict confidentiality and data protection standards, including HIPAA regulations and complex family consent laws, to ensure all sensitive information is handled securely and ethically. Benefits - Medical, Dental & Vision coverage - 401k (with a company match) - Employer-paid life insurance coverage - Generous paid time off - Opportunities for career growth - Diverse and experienced leadership team, supportive work culture Salary Range $23 - $26 USD Join us! To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child’s brain, body, and behavior work together. “It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.” Fostering an inclusive environment: Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you. Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.