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Account Director – Strategic, Enterprise Clients
Location
United States
Posted
28 days ago
Salary
$120K - $160K / year
Seniority
Lead
Job Description
Account Director – Strategic, Enterprise Clients
Peoplr, LLC
• Own senior stakeholder relationships across 10–15 multimillion ‑ ACV accounts, acting as a trusted advisor to VP and C ‑ suite leaders through strategic, forward ‑ looking engagement. • Lead strategic business reviews and success planning that align client goals to products and services, uncover expansion opportunities, and support multi ‑ year, higher ‑ value contracts. • Drive net revenue retention through proactive renewal management, adoption monitoring, and early identification of risks and growth opportunities. • Collaborate with Sales, Product, Finance, and Technical teams to close complex deals, support onboarding and integrations, influence roadmap priorities, and maintain strong forecasting and CRM discipline.
Job Requirements
- 7+ years of experience in client success and/or account management, with at least 3 years spent managing enterprise or strategic-tier accounts
- Demonstrated track record of owning and growing large, complex accounts ($500K+ annual contract value [ACV]) with measurable net revenue retention (NRR) and expansion results
- Exceptional executive communication and relationship skills; comfortable presenting to C-suite and navigating complex organizational dynamics
- Experience running Business Reviews and building multi-year success plans tied to client business outcomes
- Strong commercial acumen with an understanding of renewal mechanics, pricing models, and how to build a compelling expansion business case
- Ability to manage ambiguity and operate with autonomy; highly organized and self-directed
- Proven ability to uncover meaningful upsell opportunities tied to customers’ existing business goals.
- Ability to build, maintain, and execute on a pipeline
Benefits
- Competitive pay ($120k-160k base) and variable bonus tied to upsell performance
- Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
- Fully remote schedule with lots of flexibility
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Account Executive, Business Development - K-12 Education
Dell TechnologiesDell Technologies was formed in 2016 when Dell and EMC combined in what is considered "the largest technology merger in history." Today, the multinational technology company is bas
Title: Account Executive, Business Development - K-12 Education (Remote - U.S.) Location: VA United States Job Description: JobID: R290086 Category: Business Development - Sales JobSchedule: Full time JobShift: Day :Account Executive, Business Development - K-12 Education (Remote - U.S.) Do you thrive in a complex, highly collaborative technology sales environment? Do you want to help school districts deliver better learning outcomes and safer, more resilient learning environments for students and educators? If this is you, then Think Dell! The Strategic Programs Office is looking for an exceptional individual to serve as a Mission Executive focused on K-12 Education. This role exists to help K-12 districts and education agencies achieve their missions through scalable, repeatable technology solutions that can be adopted across schools, districts, regions, and states. With a deep mission focus on helping K-12 institutions develop learners, prepare them for the future, and foster engaged citizens, the K-12 Mission Executive provides executive-level leadership across key missions including Digital Learning and Secure & Resilient Infrastructure. You will serve as a trusted advisor to education leaders and Dell account teams, ensuring that our solutions are tightly aligned to real-world K-12 outcomes - from effective digital learning and assessment to secure, reliable district operations. Mission Executives are customer advocates who achieve transformational business outcomes using disruptive technologies and solutions. What you'll achieve (Responsibilities) - Serve as the primary subject matter expert for K-12 missions, leveraging your real-world experience with school districts, charter networks, state/local education agencies, and teaching and learning environments to shape mission-aligned solution strategies. - Build deep, executive-level relationships with education decision makers (superintendents, CIOs/CTOs, curriculum and instruction leaders, assessment and accountability leaders, chief academic/innovation officers) to understand learning, safety, and operational priorities. - Assist K-12 institutions and partners in constructing holistic solutions tailored to: - Digital Learning (e.g., 1:1 device programs, LMS, virtual desktops/labs, classroom technology, online assessment, teacher productivity and collaboration platforms) - Secure & Resilient Infrastructure (e.g., secure network architectures, zero-trust-informed approaches, backup and disaster recovery, protection for SIS, LMS, and other critical instructional and administrative systems) - Translate mission needs (e.g., consistent access to learning, reliable online assessment, student safety, district operational continuity) into scalable solution patterns that can be replicated across districts, regional service centers, and state-led initiatives. - Partner closely with Dell account teams, solution architects, and business development to: - Identify and shape high-impact K-12 opportunities across diverse district profiles - Align Dell's portfolio (devices, infrastructure, multicloud, data protection, cybersecurity, digital workspace) to K-12 missions and program roadmaps - Support strategic pursuits, executive briefings, and long-term account planning focused on learning, safety, and infrastructure modernization - Leverage your knowledge of the K-12 mission environment to help sales and leadership anticipate future needs, with emphasis on: - Sustainable device and digital learning programs beyond initial funding waves - Secure, resilient infrastructure for SIS/LMS, assessment, and other mission-critical platforms - Data and analytics to support instruction, intervention, and district performance management - Cybersecurity and incident response in resource-constrained K-12 environments - Perform critical problem-solving across sales, delivery, execution, and risk reduction, ensuring solutions are realistic within K-12 constraints (funding cycles, grants, procurement rules, staffing, change management). - Act as a bridge between the field and Dell's internal teams, providing feedback on K-12 mission trends (e.g., digital learning strategies, cyber threats, assessment shifts, state-level initiatives) to shape roadmaps, offerings, and partner strategies. - Drive collaboration with ecosystem partners (regional education service agencies, state organizations, software vendors, systems integrators, service providers) to co-create solutions aligned to K-12 missions and programs that can scale locally, regionally, and nationally. Take the first step toward your dream career (Requirements) - Significant mission-relevant experience within K-12 Education or closely related public education environments, including engagement with: - District or network leadership roles (IT, curriculum and instruction, assessment, digital learning, innovation) or advisory work with those teams - Large-scale digital learning initiatives (1:1 programs, LMS adoption, virtual/hybrid learning, classroom technology modernization) - Infrastructure and security programs supporting K-12 (network modernization, data protection, cybersecurity, identity and access) - State education agencies, regional service agencies, or consortia supporting multiple districts - Demonstrated ability to connect K-12 mission objectives (student learning and growth, civic readiness and engagement, safe and supportive schools, consistent access to instruction, operational continuity) to technology strategies and architectures. - Strong track record working in or with K-12 technology environments, which may include: - Device lifecycle and endpoint management at district scale - SIS/LMS and assessment ecosystems, including integrations and data flows - Network, security, and data protection architectures tailored to K-12 needs and constraints - Ability to operate at the executive level with education leaders while engaging deeply with technical, instructional, and operational stakeholders. - Exceptional communication and storytelling skills - able to frame Dell's capabilities in language that resonates with K-12 missions, funding realities (local, state, and federal programs and grants), and community expectations. - Demonstrated ability to work collaboratively in a large matrix environment, coordinating across sales, presales, services, partners, and corporate functions. - Executive management/leadership experience and/or business development or strategic program experience in K-12, ed-tech, or public sector strongly preferred. - Typically requires significant related experience in K-12 education, public sector, or equivalent mission environments; advanced degree or equivalent combination of education and experience preferred. - Familiarity with K-12 security and compliance considerations (e.g., student data privacy expectations, FERPA awareness, state or local cyber and safety requirements) is a plus. We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
• Identify client needs and recommend tailored insurance solutions • Develop and maintain strong client relationships • Generate leads through networking, referrals, and company-provided resources • Educate clients on available policies and coverage options • Follow up with prospects to close sales and maintain customer satisfaction • Stay informed about industry trends and product offerings • Work independently while collaborating with a supportive team



