• Develop room adjacencies, blocking diagrams, and building layouts based on operational and process requirements • Plan facilities that integrate manufacturing, laboratory, warehouse, office, and employee support spaces such as locker rooms and break areas • Support projects ranging from greenfield facilities to complex renovations within operational buildings • Prepare planning diagrams, programming documents, and early design narratives • Travel occasionally for project meetings and site visits (typically up to once per month)

• Define and document the target-state architecture for the Network Services domain, including SIP trunk consolidation, SBC configuration templates, and dial-plan normalization. • Identify and resolve enterprise DNS conflicts and IPAM-related issues across multiple legacy network environments. • Develop standardized configuration templates and architectural guardrails for Voice and SIP services to support large-scale automated deployments. • Design routing frameworks for emergency and authenticated communications, aligning with regulatory and compliance requirements while coordinating with client legal teams for approvals (e.g., e911, STIR/SHAKEN). • Define clear exit criteria and Definition of Done (DoD) for voice migrations, enabling consistent and safe execution by offshore delivery teams. • Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise standards and reference architectures. • Collaborate with cross-domain architects (security, application, platform) on integrated design decisions.

• Manage delivery pipeline of software engineering solutions across a portfolio • Collaborate with various teams including business, sales, and marketing to define requirements, interfaces, implementation approaches, and scalable and reusable solutions • Drive technical excellence and implementation of best engineering practices such as design review, continuous integration, and test-driven development • Be a hands-on problem solver and lead from the front in continuously exploring new technology platforms • Ensure adoption of best in class quality assurance techniques to delivery very high-quality software solutions • Attract and retain diverse and highly skilled engineering talent with optimal utilization to maximize outputs • Assemble and present technology delivery pitches to senior technical and non-technical audiences • Support pre-sales and solutions teams on pursuits to bring in new business • Work in a mutually interdependent structure spanning across business, technology and other functions helping unblock teams and resolve issues • Work closely with the client engagement partner, to improve client relationship • Efficiently manage the day to day operations and client communication

• Define the end-to-end application and solution architectures necessary to support customer initiatives and programs. • Identify and address architecturally significant changes. • Complete architecture impact assessments. • Prepare technical documentation and present solutions to the Account Architecture Review Board (ARB). • Assign architecture resources across a portfolio of projects and provide mentorship to junior staff.