Title: Sales Representative, Inbound Remote Location: Lexington, Kentucky, United States • Louisville, Kentucky, United States • Little Rock, Arkansas, United States • Fayetteville, Arkansas, United States • St. Louis, Missouri, United States • Kansas City, Missouri, United States • Springfield, Missouri, United States • Columbia, Missouri, United States Sales – Inside/Call Center Full-Time/Remote $55K–$75K starting salary 15 days flexible PTO Job Description: Apply Today - Training Classes Begin June 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: - Unlicensed Class: June 29, 2026 - Licensed Class: July 13, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: - Generous earning potential - Paid licensing and training opportunities - Comprehensive benefits - Flexible work arrangements - Strong work-life balance - And more! Why Liberty Mutual? Pay Details: - Starting base salary is $45K with opportunity for growth + generous commission. - Average first year earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available to candidates based in the states of Kentucky, Arkansas, and Missouri. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.? Job Details As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. - All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service Qualifications - 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. - Strong, engaging interpersonal and persuasion skills needed to close sales. - Ability to communicate well to both prospects and customers. - Excellent analytical, decision-making and organizational skills. - Strong typing capabilities and PC proficiency. - Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

• Leads outbound initiatives. • Maintain relationships with current clients and identify new prospects. • Research prospective accounts in targeted markets, pursue leads, and follow through to a successful agreement. • Understand the target markets, including industry, public policy, regional programs, companies, projects, and which market strategies can be used to attract clients. • Collaborate with marketing and sales teams to ensure that milestones are achieved. • Possess a strong understanding of our products, our competition in the industry, and positioning. • Follow the latest industry developments and stay up to date on the competitive landscape • Maintain customer activity in the CRM platform. • Exceed performance metrics.

• You'll be at the forefront of our brand expansion by: Identifying high-potential prospects through defined criteria and business insights • Profiling accounts by uncovering key decision-makers and early business needs • Executing strategic cold outreach from curated lead sources • Introducing our brand to new clients with compelling, scripted messaging • Nurturing relationships and qualifying leads for our outside sales team • Using curated sales materials to educate and inspire prospective clients • Supporting assigned accounts and growing a loyal client base • Recognizing cross-selling opportunities to enhance interiors with seamless sophistication • Capturing and optimizing High Performing Activities in our CRM to meet targets • Sending thoughtful follow-ups—thank you notes, product mailers, and more • Providing tailored service, including product quotes and stock checks • Facilitating sample and mailer requests with precision and care • Managing reserve requests and providing ETA & product status updates proactively • Delivering timely responses through phone and email with grace and professionalism • Serving as a trusted design concierge for product selections and service guidance

• Manage and maintain a pipeline of interested prospects and engage Account Executives in next steps. • Generating and qualifying outbound leads - proactively develop and deploy outreach campaigns to schools and districts on behalf of the Account Executives. • Evaluate and vet inbound leads to determine their potential value. • Conduct thorough research to understand a school’s needs and pain points and develop relevant responses. • Coordinate with the sales team to schedule initial meetings and follow-ups. • Assist in developing strategies to increase sales volume and efficiency. • Collaborate with the sales team to optimize outreach methods and messaging. • Identify best practices for refining the company’s lead-generation playbook. • Report to the Sales Manager with weekly, monthly, and quarterly sales results. • Act as a liaison between marketing, sales, and other departments to ensure smooth sales discussions.