• Виконувати аналіз кореневих причин та усунути несправності бізнес-систем, інтерфейсів, конфігурацій тощо. • Оцінити бізнес-потреби призначеної функціональної області. • Налаштування та тестування Salesforce.com та інших систем. • Розробка функціональних специфікацій для системних функцій та звітів. • Документування технічного дизайну, який буде використовуватись для впровадження.

Role Description This is a durational role with a projected end date for 12/31/2028. Open to candidates that reside within any of the KP regions. Salary range will vary based on candidates' geographic location. As a Kaiser Permanente Enterprise Sales Solution business process consultant, you will: - Define and document detailed business processes. - Facilitate working sessions with business and technical stakeholders. - Design end-to-end process flows that clarify roles, handoffs, and decision points. - Assess current workflows and translate business intent into clear, actionable documentation. - Partner with change management and training teams to prepare the organization for new ways of working. - Bridge fragmented operations and integrated technical ecosystems to deliver streamlined, automated solutions. Qualifications - Bachelor's degree from an accredited college or university and a minimum of five (5) years experience in consulting, project management, data analytics, operations, or a directly related field. - OR Master's degree in Business, Public Health, or a directly related field and a minimum of three (3) years experience in consulting, project management, data analytics, operations, or a directly related field. - OR Minimum of eight (8) years experience in consulting, project management, data analytics, operations, or a directly related field. Requirements - Promote learning in others by providing and/or developing information, resources, advice, and expertise. - Listen to, seek, and address performance feedback; provide actionable feedback to others and managers. - Pursue self-development and create plans to capitalize on strengths and develop weaknesses. - Adopt new responsibilities and demonstrate flexibility in approaches to work. - Facilitate team collaboration to support business outcomes. - Complete work assignments autonomously and support business-specific projects. - Collaborate cross-functionally to achieve effective business decisions. - Support the development of work plans to meet business priorities and deadlines. - Identify and capitalize on improvement opportunities across teams. - Serve as a consultant to ensure alignment and coordination of diverse stakeholders. - Develop requirements for complex business, process, or system solutions. - Provide insight and support the development and implementation of business initiatives. - Contribute to business strategy and support organizational alignment. - Advocate for continuous learning and professional development. - Manage complex projects or project components. - Participate in and may lead change management activities. - Perform data analyses to support business initiatives. - Support vendor management as required. - Monitor compliance of work activities with relevant policies and procedures. Company Description

Role Description Du hast keinen Bock auf Konzern-Kaffeekochen, Freigabeprozesse über 17 Ebenen und „Kannst du bitte nochmal das Logo größer machen?“ Perfekt. Wir auch nicht. Wir sind ein spannendes Tech-Startup und suchen eine Werkstudent, der/die Lust hat, Dinge auszuprobieren, mitzudenken und mit uns wirklich etwas aufzubauen. - Social Media Content entwickeln, der nicht klingt wie von 2017 - Storytelling: komplexe Tech-Themen einfach, smart und spannend erklären - Content für LinkedIn, Website, Kampagnen & Präsentationen erstellen - Mit Bewegtbild, kurzen Videos, Reels oder Snippets arbeiten - Marketing- und Vertriebsaktionen mitdenken und umsetzen - Neue Ideen testen, auch die verrückten - Unsere neue Positionierung digital stärken - AI-Tools clever nutzen, aber nicht dein Gehirn an ChatGPT auslagern - Mit den Gründern direkt zusammenarbeiten - Eigenständig Projekte entwickeln, umsetzen und Ergebnisse liefern Qualifications - Du bist eingeschriebene Student:in - Du denkst Out-of-the-box und bist tech-affin - Du bist kreativ, kommunikativ und kannst Menschen begeistern - Erste Erfahrungen in Marketing, Content, Social Media oder Vertrieb sind ein Plus - Du kennst die gängigen Tools (Canva, LinkedIn, Notion, HubSpot, Adobe, Figma, CapCut oder ähnliche) - Du kannst komplexe Zusammenhänge einfach erklären - Storytelling kannst du hoch und runter - Du arbeitest eigenständig, mutig und ergebnisorientiert - Du probierst gerne neue Dinge aus - Du bist eloquent, smart, charmant und hast Humor - Du hast keine Angst davor, Verantwortung zu übernehmen Benefits - Ein echtes Tech-Startup statt Corporate-Theater - Viel Freiraum und Gestaltungsmöglichkeiten - Direkten Kontakt zu den Gründern - Schnelle Entscheidungen statt endloser Meetings - Viel Abwechslung, Verantwortung und Lernkurve - Spaß, Spannung und ein Umfeld mit ambitionierten Menschen - Die Chance, wirklich etwas mit aufzubauen Company Description engAIge ist ein innovatives Tech-Unternehmen mit der Vision: "Wir geben Ihren Daten einen Sinn." Zur Verwirklichung dieser Vision suchen wir Dich! Unterstütze uns mit Deiner Expertise in der Konzeption, Gestaltung und Entwicklung von fortschrittlichen KI-basierten Softwarelösungen. Unsere einzigartige Kombination von KI-Methoden und Graph-Algorithmen ermöglicht präzise und nachvollziehbare Antworten. Du hast die Chance, an der Entwicklung eines wegweisenden Produkts mitzuwirken und innovative Lösungen zu schaffen. Bist Du bereit, Deine Erfahrung einzubringen? Dann bewirb Dich jetzt!

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Business Operations Director, CX to join our Service Ops team in a hybrid location from either Chicago or Dallas. In this role, you will be a key member of the leadership team responsible for shaping the strategy and operating model of Applied's Customer Experience (CX) function. You will partner with senior leadership to advance the strategic direction of our CX organization and enterprise-level operating priorities. We're looking for someone who's equally capable of developing high-level business strategy as getting in the weeds on technical execution - with a bias towards leveraging AI - to drive efficiencies and growth. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Serve as a strategic partner and thought leader to executive leadership, helping develop the operating model and strategy for CX including for our EZLynx and Carrier business units. - Lead large, high-priority strategic initiatives with significant company-wide impact - shaping Applied's go-to-market motions, customer health and retention strategy, and how we operate across business units. - Build networks with senior leaders across multiple departments including CX, Product, Sales, and Finance to align priorities and drive coordinated execution. - Solve unique and complex business problems with broad impact across the organization - anticipating future operational and market challenges before they surface, and owning outcomes end-to-end. - Transform complex datasets into digestible, actionable insights for executive leadership, with a focus on delivering insights. - Help define and formulate a set of KPIs to measure what matters to the business: e.g. adoption, customer health scoring, churn leading indicators, etc. - Drive AI-powered operational excellence, and cultivate AI enablement across the team. Influence enterprise-level AI strategy through leadership of CX use cases. - Own projects end-to-end, from initial concept to execution/delivery, effectively managing projects cross-functionally to deliver successful outcomes. - Help oversee and drive effectiveness of key tools within the CX technology ecosystem, e.g. Salesforce. - Develop a strong understanding of Applied and CX strategy, leveraging your experience and insights to suggest (and work to implement) meaningful operational improvements. We're Excited to Learn More About You Your experience may include: - 10+ years of progressive experience in Management Consulting, Investment Banking, or Strategy/Ops at a high-growth SaaS company. - Demonstrated interest and experience in the AI landscape. - High degree of familiarity with BI tools (especially Tableau) and cloud-hosted datasets (GCP), with the ability to design dashboards leveraged throughout the org. - Excellent relationship-building skills with the ability to communicate with all levels of the organization and distill complex datasets and concepts into digestible outputs. - Advanced proficiency in Salesforce (deploying complex reports/dashboards) and MS Office. - Experience operating independently in complex, ambiguous environments; naturally curious and driven by problem-solving. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $137,500 - $160,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-US