• Partner/Collaborate with the CFO, Leadership, and all parts of the organization to align IT strategy, budgets, and investments with business goals and ROI, identify opportunities to improve efficiency through automation and smarter tooling. • Lead and develop a hybrid IT support model (internal team + external helpdesk) with clear roles, SLAs, and accountability. • Conduct formal risk assessments. Manage SOC2 and other compliance and audit initiatives to ensure that we are compliant with letter and spirit of requirements on an ongoing basis. • Drive practical adoption of AI and automation to streamline workflows and enhance decision-making. • Drive adoption of new tools and workflows across the organization.

• Provide day-to-day leadership and management of the Washington CIE program • Ensure adequate staffing, regulatory compliance, and adherence to organizational and client policies • Lead cross-functional teams supporting implementation and operational delivery of the statewide CIE initiative • Drive achievement of key program objectives, including standardization of Health-Related Social Needs (HRSN) service delivery data exchange • Interoperability between state, regional, and local technology systems • Scalability of Community Care Hub efforts across Washington State • Build and maintain strong partnerships with state agencies, providers, community organizations, and stakeholders • Partner with client, VP of Data Solutions, and organizational leaders to develop and manage project budgets • Provide oversight of Washington CIE program financials, including subcontractor budgets and resource allocation • Monitor financial performance and support long-term sustainability planning • Foster collaboration and alignment across service lines and teams supporting the Washington CIE program • Support team development through communication, mentorship, and leadership engagement • Promote organizational values, mission, and culture throughout program operations.

Role Description The Director of Pricing Strategy leads the development and execution of the company’s pricing strategy to drive profitability, market competitiveness, and revenue growth. This role is responsible for overseeing pricing frameworks, governance, analytics, and operational processes across the organization and serves as the enterprise leader for pricing strategy and pricing governance. Working closely with Finance, Sales, Product, Operations, and Executive Leadership, the Director of Pricing uses market insights, financial analysis, and customer trends to optimize pricing decisions and support business objectives. The role also provides leadership to the Pricing team by establishing scalable processes, improving pricing effectiveness, and fostering a data-driven approach to pricing strategy and performance. This position will act as the strategic authority on pricing philosophy, structure, and discipline across the organization. Qualifications - Bachelor’s degree in Finance, Business, Economics, Mathematics, or a related field; MBA or advanced degree preferred - 8+ years of progressive experience in pricing, revenue management, financial analysis, or commercial strategy - Proven experience developing and implementing strategic pricing initiatives - Strong analytical, financial modeling, and problem-solving skills - Demonstrated leadership experience managing teams and cross-functional initiatives - Excellent communication, negotiation, and stakeholder management abilities - Advanced proficiency with pricing analytics tools, Excel, BI platforms, and ERP/CRM systems - Experience designing pricing governance frameworks and leading enterprise-level pricing decisions preferred Requirements - Develop and execute a comprehensive pricing strategy aligned with company growth objectives, market conditions, and profitability goals - Lead the evolution of pricing models, methodologies, and governance practices across products and services - Identify opportunities to improve pricing effectiveness, margin performance, and revenue optimization - Establish pricing policies, approval frameworks, and best practices - Own enterprise pricing governance, including pricing guardrails, approval authority, and escalation frameworks - Recommend and influence pricing strategy at the executive level, including pricing implications related to growth, margin expansion, and customer segmentation - Manage company’s annual GRI process and continuously evaluate and recommend price adjustments where needed - Analyze market trends, competitive positioning, customer behavior, and financial performance to inform pricing decisions - Utilize data-driven insights to evaluate pricing performance and recommend adjustments - Partner with Finance and Commercial leadership to assess profitability, discounting trends, and pricing opportunities - Develop reporting dashboards and KPIs to monitor pricing effectiveness - Lead pricing scenario modeling, elasticity analysis, and profitability assessments to support strategic decision-making - Collaborate with Sales, Finance, Product, Operations, and Executive Leadership to ensure pricing strategies support business objectives - Provide strategic pricing guidance during contract negotiations and commercial discussions when required - Align pricing initiatives with broader organizational goals and customer value propositions - Serve as the senior pricing partner to Sales leadership on complex bids, strategic accounts, and pricing exceptions - Partner with Operations and Finance to catalog current cost expectations across service lines, with as much granularity as possible, as structured inputs for pricing models - Drive cross-functional initiatives and governance processes to formalize cost expectations across driver, airline, and vendor cost categories - Identify the highest-impact opportunities for cost improvement and partner with operational leadership to create initiatives that address them - Ensure all clients are billed with precision against contracted rates and pricing structures - Establish KPIs for billing accuracy and build exception reporting to identify and resolve discrepancies - Support the development of well-governed processes that connect pricing decisions to downstream billing execution - Lead, mentor, and develop the Pricing team - Build scalable pricing processes, tools, and operational standards - Drive continuous improvement initiatives to enhance pricing efficiency and consistency - Foster a culture of analytical thinking, accountability, and collaboration - Establish the long-term vision, structure, and capabilities of the Pricing function Company Description American Expediting provides on-demand transportation services for healthcare and mission-critical industries. Our people are smart, creative problem-solvers dedicated to crafting custom transportation solutions. Our reputation for excellence is hard-earned, with on-time delivery performance for on-demand and scheduled, time-critical shipments. Our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers.

• Team leadership. • Change management. • Appreciative leadership and communication. • Resilience and crisis management. • Mindful and agile leadership. • Mental coaching and leadership. • Artificial intelligence in business. • Data analysis and data science. • Sustainability strategies.