• Conduct Quality Control audits on team workflow processes and their timeliness, and prepare summaries for management team regarding QC reviews, including observations and recommendations. • Process cases with an increased complexity level such as fraud rings, high dollar, high risk cases independently. • Identify trends and/or typologies within QC reviews of deficiencies in the AML review and documentation process, and recommend enhancements based on trends in QC data. • Maintain knowledge of Banking products and services including those considered complex or High Risk such as Money Service Businesses (MSBs), Private ATM owners, Marijuana Related Businesses (MRBs); as well as knowledge of current and former Banking as a Service (BaaS) partners and their relevant products and services. • May partner with the AML QC Manager and Risk Operations leadership on the development of written procedures and processes to ensure completion of required tasks. May assist in the development of enterprise-wide policies, procedures and required risk assessments. • Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA). • Support Financial Crimes Compliance projects as requested. • Shadow and support more junior analysts as needed. • Adhere to defined SLA timelines. • Provide internal service in accordance with Coastal Core Values.

• Work with high-risk and complex KYC cases independently; • Dive into KYC/AML activity, fraud prevention, and enhanced due diligence (EDD); • Analyze customer verification data (IDs, proof of address, payment methods) and identify inconsistencies or manipulation; • Influence risk processes and contribute to continuous improvements; • Work in a rotating 5/2 schedule (09:00 – 18:00, EET); • Collaborate with cross-functional teams (Risk, Compliance, Payments, Product).

• Conducting the KYC/AML search process for new requests, alerts, refresh, and closure in line with AML regulations and industry best practice • Carrying out AML/KYC reviews on customers by collating information from online company registers, company information providers, public sources and using internal systems and screening tools, to verify the identity and beneficial ownership/control of customers, identifying any higher risk factors and completing a full risk assessment on each customer. • Conducting screening of clients to identify any links to PEPs, sanctions, adverse media and financial crime • Managing own caseload and ensuring that all work is completed in a timely manner and in line with company internal policies • Maintenance of the KYC/AML Registers • Collating internal documents and signatures as necessary to support Delivery Partner requests for AML checks • Liaising across commercial team on AML Due Diligence and Investigations matters • Building stakeholder relationships with internal teams such as Operation / onboarding team • Supporting the completion of Internal reports • Supporting the continued review and updating of internal working process documentation

• Conducting the KYC/AML search process for new requests, alerts, refresh, and closure in line with AML regulations and industry best practice • Carrying out AML/KYC reviews on customers by collating information from online company registers, company information providers, public sources and using internal systems and screening tools, to verify the identity and beneficial ownership/control of customers, identifying any higher risk factors and completing a full risk assessment on each customer. • Conducting screening of clients to identify any links to PEPs, sanctions, adverse media and financial crime • Managing own caseload and ensuring that all work is completed in a timely manner and in line with company internal policies • Maintenance of the KYC/AML Registers • Collating internal documents and signatures as necessary to support Delivery Partner requests for AML checks • Liaising across commercial team on AML Due Diligence and Investigations matters • Building stakeholder relationships with internal teams such as Operation / onboarding team • Supporting the completion of Internal reports • Supporting the continued review and updating of internal working process documentation