• Review doctor-patient messages across platforms to ensure: • Patient questions are clearly and fully answered • Responses are medically appropriate and aligned with internal protocols • Messaging is human, empathetic, and not overly reliant on canned responses • Identify inconsistencies in tone, clarity, or care quality • Ensure all communication aligns with: • Clinical guidelines • Company policies • Regulatory requirements • Flag any compliance risks or deviations • Provide structured feedback to providers and internal teams • Identify recurring issues or patterns in communication • Recommend improvements to templates, workflows, and messaging standard • Work closely with our CMO, clinical leadership, and patient care teams

Role Description We are seeking an experienced QA tester to join us on a temporary contract basis to support quality assurance on an ongoing project. - Type: Temporary contract - Commitment: 25% per week - Timeline: mid-May through June 30, with potential to extend - Location: Must be based in the United States for the full duration of the contract. NYC metro area preferred; remote within the US considered for the right candidate - Working hours: Some availability during US Eastern business hours to attend standups and team meetings As QA Tester, you ensure our products are performant and accessible before they ship. You will triage incoming bugs, validate fixes, run regression and compatibility testing, and ensure that issues raised by the team or clients are thoroughly documented and resolved. You will work closely with developers, Technical Directors, and project stakeholders to keep the product stable, performant, and ready for users. Responsibilities - Oversee quality control of the application, addressing bugs raised by internal team members and clients. - Perform regression testing and cross-browser, cross-device, and cross-platform compatibility checks after each deployment to ensure no existing functionality is broken. - Develop and maintain test cases, test plans, and QA checklists tied to application features and releases. - Create user and administrator stories in requirements documentation. - Log all bugs and errors in Jira (or other ticketing system), ensuring comprehensive documentation. - Escalate critical or blocker-level bugs promptly to the appropriate stakeholders and track status and resolution efforts. - Review and triage all client-reported issues, validating, prioritizing, and routing them within Jira for efficient resolution. - Verify bug fixes once resolved by the development team and close out tickets with clear acceptance notes. - Attend key project meetings and actively contribute QA status updates and risks. - Collaborate with Technical Director on monitoring application performance, helping to identify regressions, slowdowns, or anomalies in production and pre-production environments. Qualifications - 3+ years of professional QA/software testing experience on web and/or mobile applications. - Strong understanding of QA methodologies including functional testing, regression testing, smoke testing, exploratory testing, and UAT. - Experience with automated testing frameworks such as Playwright and Pest. - High proficiency in writing in the English language. - Hands-on experience writing clear, reproducible bug reports and managing tickets in Jira (or comparable tools such as Linear, Asana, GitHub, or Azure). - Proficiency with cross-browser and cross-device testing across modern browsers and on iOS and Android. - Strong communication skills and the ability to translate technical issues for non-technical stakeholders and vice versa. - Strong attention to detail and organized approach to testing. - Comfort working within Agile/Scrum workflows, including participating in standups, sprint planning, and backlog grooming. - Ability to work autonomously, manage your own time, and proactively flag blockers. - Candidates must be located within the United States. Internationally-based candidates will not be considered. Requirements - This is a 1099 contractor position. - Project fee range $3000-8500, depending on final scope, timeline, and experience.

• Support the development, improvement, and management of QA programs, policies, and procedures to ensure cGMP compliance. • Serve as the QA contact for specified vendors, contract facilities, or joint development collaborators. • Perform QA review of manufacturing records, validation related records, batch records, and documents submitted to regulatory agencies. • Lead cGMP auditing of vendors. • Provide input on the vendor’s Quality System events, including change control, deviations, investigation, out-of-specifications, and CAPAs.

Role Description Training Qualifications UK is on a mission to be the market leader in technical education. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. Individuals in this role perform a vital function in ensuring every award made by TQUK is valid and reliable, whilst providing outstanding customer service to our centres. On a daily basis, our External Quality Assurers will: - Make judgements regarding the validity of evidence. - Ensure that our Centre’s meet TQUK requirements for Centre Approval to be maintained. - Provide advice and support to our centres about the processes and requirements for becoming, and staying, approved. - Help centres understand what to expect from the External Quality Assurance Process. TQUK has 3 values that we ask of everyone who represents us to live by: - Be courteous - Have a willingness to learn - Put the team first We’re looking for three individuals to join the team and specialise in three different key areas: - Early Years - ESOL/TEFL - Generic EQA Qualifications - Hold or be working towards a recognised qualification in Assessment and/or Internal Quality Assurance, including but not limited to: - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice - Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice - V1 Conduct internal quality assurance of the assessment process - D34 Internally verify the assessment process - Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and Practice - Level 4 Award in the External Quality Assurance of Assessment Processes and Practice - Level 5 qualification in Early Years Education - ESOL specific: - Hold a minimum of a CELTA, Trinity Cert, TESOL or equivalent - Experience of assessing or examining ESOL speaking assessments or IELTS - Have experience with CEFR levels A1 to C1 - Be fully committed to ongoing CPD in the occupational area in which you’ll be working - Meet the occupational competence requirements of the qualification being quality assured, as outlined by TQUK - Have excellent verbal and written communication skills - Be organised and able to prioritise your workload - Be able to think on your feet and respond to customer demands - Be comfortable working to deadlines, set standards and operating procedures - Be familiar with current information and guidance issued by the current regulators including but not limited to Ofqual, Qualifications Wales and CCEA Regulation, and the Department for Education - Be willing/able to travel, as required Requirements - Be confident and ambitious with a ‘can do, will do’ attitude - Be well motivated, enthusiastic, and able to work on your own initiative - Be able to have fun! - Be passionate about education and the opportunities that it brings - Be able to keep an eye on the bigger picture and appreciate where your role fits into the business - Ability to work in a flexible manner, adapt to different environments and solve problems - Excellent communication and interpersonal skills - Outstanding attention to detail Benefits - Training, Qualifications & Apprenticeships. It’s what we do! - Company sick pay upon completion of probation - 25 days annual leave plus 8 days Bank Holiday (33 in total) - Additional annual leave day each year, after 2 years of continuous service (up to 28 days) - An extra day off to celebrate your birthday - Annual Loyalty Bonus - Annual salary review - Bupa healthcare benefits - Employee Assistance Programme (EAP) - NEST pension - Cycle-to-work scheme - A positive and supportive working environment - Comprehensive onboarding - A workplace that supports a healthy work/life balance *We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*