Role Description The Clinical Applications Analyst partners with Imagen’s clinical and operational teams to support radiologists nationwide by ensuring clinical applications and imaging systems are stable, well-configured, and optimized for efficient, high-quality patient care. This role is focused on PACS and clinical application support, workflow optimization, issue resolution, and ongoing system performance, requiring strong healthcare domain expertise, effective client-facing communication, and the ability to manage multiple priorities with a proactive, service-oriented mindset that recognizes the direct impact of technology on radiologist satisfaction, customer confidence, and patient outcomes. Responsibilities - Lead and support the configuration, maintenance, and optimization of Imagen’s clinical applications and imaging systems to ensure reliable, efficient radiologist workflows. - Serve as a subject matter expert for PACS and clinical applications, supporting system setup, troubleshooting, upgrades, integrations, and workflow enhancements. - Partner with clinical, operational, and technical teams to identify and implement workflow improvements that enhance efficiency and reduce operational friction. - Troubleshoot complex clinical application and imaging workflow issues, driving issues through resolution in coordination with internal teams, vendors, and customers. - Proactively monitor application health, system stability, and workflow performance to maintain high system availability and minimize operational disruptions. - Support testing, validation, and implementation activities related to new workflows, upgrades, integrations, and customer deployments. - Train and support internal teams and end users on application functionality, workflow best practices, and support processes as needed. - Develop and maintain strong vendor relationships to stay informed on upgrades, enhancements, and opportunities for workflow optimization. - Provide day-to-day guidance and support to Level 1 support team members to ensure accurate, timely responses within defined SLAs. - Participate as a member of the Level 2 support team, including participation in the on-call rotation, to support critical clinical operations. - Flexibility to provide coverage outside of normal business hours as needed. Qualifications - Bachelor’s degree or equivalent practical experience, with 4+ years supporting clinical or radiology systems in a production healthcare environment, consistently delivering high levels of customer and clinician satisfaction. - Deep understanding of DICOM and working knowledge of HL7 interfaces, including their impact on imaging workflows and downstream clinical systems. - Demonstrated end-to-end understanding of the full lifecycle of an imaging exam, including acquisition, routing, interpretation, reporting, communication, and archiving. - Proven expertise in radiology and teleradiology workflows, including the roles of radiologists, technologists, support teams, and referring providers. - Hands-on experience supporting, configuring, and optimizing one or more of the following clinical applications in a live environment: eRAD PACS, 3M M*Modal Fluency, Studycast, Volpara (or equivalent systems). - Experience troubleshooting PACS, imaging workflow, and clinical application issues in complex healthcare environments. - Strong written, verbal, and presentation skills, with the ability to communicate effectively with radiologists, clinical staff, operational leaders, vendors, and technical teams. - Highly organized with the ability to manage multiple priorities, balance competing demands, and maintain strong attention to detail in a fast-paced operational environment. Benefits - The base salary for the position is between $75,000 - $95,000, plus equity, and benefits. - Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

• Atuação com suporte técnico, sustentação de aplicações, análise de incidentes e acompanhamento de implantações em ambiente corporativo. • Atuando em conjunto com times de desenvolvimento, infraestrutura e cliente. • Identificação de causa raiz, além de atuação no suporte a aplicações, integrações e ambientes.

• Atuar como principal interface entre áreas de negócio e equipes de tecnologia • Levantar, analisar, documentar e validar requisitos funcionais • Mapear processos e propor melhorias sistêmicas e operacionais • Elaborar especificações funcionais, fluxos e regras de negócio • Conduzir reuniões de entendimento com stakeholders • Garantir que as soluções entregues atendam às necessidades do negócio • Apoiar equipes técnicas durante o desenvolvimento das demandas • Realizar testes funcionais, homologações e validações de entregas • Atuar na análise de impactos e sustentação funcional de sistemas • Apoiar tomadas de decisão com visão funcional e de negócio • Acompanhar demandas ponta a ponta, garantindo qualidade e aderência funcional • Atuar com autonomia em projetos e demandas estratégicas.

Role Description At Frontera, we’re not just providing ABA therapy, we’re transforming how behavioral health is delivered. Born from firsthand experience with the delays and inefficiencies in today’s diagnostic and therapeutic systems, Frontera was created to bridge the gap between families and the care they need. We do this by combining compassionate, culturally informed clinical care with innovative technology that supports—rather than replaces—clinicians, making care more precise, accessible, and sustainable. We’re seeking a mission-driven, technology-forward Board Certified Behavior Analyst (BCBA) to join our telehealth team in New Mexico. This is more than a clinical role, it’s a leadership opportunity. As a BCBA at Frontera, you’ll be at the forefront of an innovative care model that leverages digital phenotyping, intelligent assessment tools, and asynchronous supervision technology to expand access and improve outcomes. You’ll lead and mentor RBTs with intention, ensuring high-quality implementation and meaningful professional development. If you believe in the power of technology to transform care—without compromising clinical integrity, and if you're passionate about guiding and growing the next generation of behavior technicians, we want to hear from you. The BCBA will operate within Local, State and Federal Regulations as well as adhere to all Frontera policies and procedures. Essential duties include but are not limited to: - Conducting behavior or functional Analytic Assessment Process - Developing the case supervision and clinical management - Developing and implementing an ABA Treatment Plan - Consulting with a Registered Behavior Technicians (RBT) or Behavior Technicians (BT) regarding client/family concerns - Selecting appropriate stimulus materials and treatment modalities for age and ability of person served - Including the client/family in setting treatment goals and training families on specific treatment strategies and carryover skills for the client/family - Giving clear concise instructions in presenting materials and/or techniques in therapy - Recording and tracking daily progress for client/family accurately - Utilizing time in session efficiently to meet objectives - Providing accurate and immediate feedback to the client and/or family - Planning for discharge of the person served Qualifications - BCBA (Board Certified Assistant Behavior Analyst) certification - Master's Degree in Psychology or related field, emphasis in Applied Behavior Analysis - Two or more years of experience working with a pediatric population - Two or more years of experience in an applied setting participating in functional assessments/analyses, the development and implementation of functional behavior plans as well as the ongoing oversight and monitoring of the implementation and adjustments to such programs - Memberships to specific state and national (ABAI) professional associations are highly recommended - 1+ year of Telehealth supervision experience - Located in NM, AZ, TX, FL, GA, ID, NV, UT, OK, or CO - Ability to work within the hours of 9am-6pm MT Requirements - General knowledge and experience in the field of Applied Behavior Analysis Services and/or knowledge of Autism Spectrum Disorder - Managerial experience - Proficient computer skills in Excel, database management and record keeping - Effective oral and written communication - Excellent interpersonal and coaching skills - Evidence of the practice of a high level of confidentiality - Excellent organizational skills - Completing stage two assessments - Completing other duties as assigned Benefits - Opportunity to be at the forefront of innovation in pediatric healthcare - Work on challenging and impactful projects that leverage cutting-edge AI/ML technologies - Collaborate with a talented and passionate team in a fast-paced and dynamic environment - Make a real difference in the lives of children and families in rural communities - Full time and part time opportunities available - Competitive salary and benefits package