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Bonterra

We propel every doer of good to their peak impact.

Principal Product Manager

Product ManagerProduct ManagerFull TimeRemoteLeadTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

18 days ago

Salary

$160K - $190K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Principal Product Manager

Bonterra

• Own Product Strategy & Outcomes • Define target markets and customer segments, identifying where Bonterra can win and how to differentiate. • Define and evolve a clear product vision, strategy, and roadmap aligned to Bonterra’s mission and business objectives. • Own and be accountable for product outcomes, including adoption, engagement, retention, and revenue impact. • Translate company-level goals and OKRs into focused product bets with clear success metrics. • Own Continuous Product & Market Discovery • Continuously assess market trends, competitive positioning, and emerging opportunities to inform strategy. • Partner with Design, Engineering, and Research to run continuous discovery, including customer interviews, usability testing, data analysis, and experimentation. • Identify and validate customer problems, test hypotheses, and ensure solutions deliver real customer and business value. • Develop deep understanding of nonprofit workflows, motivations, and constraints across different customer segments. • Own Packaging, Pricing & Positioning • Own product packaging and pricing strategy, including tiering, monetization models, and value-based pricing; with the ability to navigate unique considerations of AI features. • Define clear, compelling product positioning and messaging that differentiates Bonterra in the market. • Continuously test and optimize pricing and packaging based on market feedback and performance. • Deliver High-Impact Solutions • Lead end-to-end product launches. • Collaborate closely with Engineering and Design to define solutions, scope work, and deliver iteratively. • Partner closely with Marketing, Sales, and Customer Success to drive successful go-to-market execution. • Measure and optimize go-to-market performance, including conversion, pipeline contribution, and adoption. • Maintain a healthy, prioritized roadmap focused on outcomes over output , making clear trade-offs when needed. • Ensure product requirements are clear, lightweight, and enable teams to move quickly without sacrificing quality. • Use Data, AI, and Insights to Inform Decisions • Define and monitor key product metrics; use qualitative and quantitative data to guide prioritization and iteration. • Leverage experimentation and analytics to evaluate product performance and inform roadmap decisions. • Contribute to Bonterra’s use of AI-driven and data-informed capabilities , with an emphasis on responsible, customer-centric application. • Launch, Learn, and Iterate • Lead product launches in partnership with Marketing, Sales, and Customer Success, ensuring strong positioning and enablement. • Gather post-launch insights and continuously refine the product based on customer feedback and performance data. • Influence & Lead Across the Organization • Act as a trusted product leader and subject-matter expert for your product area. • Communicate clearly and persuasively with stakeholders at all levels, including executives. • Mentor and support junior product managers, contributing to a strong product culture grounded in learning and impact.

Job Requirements

  • 8+ years of product management, product marketing, or a hybrid role experience building and scaling SaaS and AI-driven products, ideally in B2B or platform environments.
  • Demonstrated experience shipping AI-powered or ML-driven product features
  • Practical fluency with AI tools and workflows — you use AI to do your own job better, not just as a talking point.
  • Proven experience owning product strategy and outcomes , not just feature delivery.
  • Strong discovery skills, including customer research, problem framing, and hypothesis-driven development.
  • Understanding of responsible AI principles — bias, fairness, transparency, privacy — and how to apply them in a product context without slowing teams down unnecessarily.
  • Experience working in agile, cross-functional teams with Engineering and Design partners.
  • Comfort using data to make decisions, define success metrics, and evaluate trade-offs.
  • Excellent communication and stakeholder management skills, with the ability to influence without authority.
  • Experience with modern product tools (e.g., Jira, Productboard, Amplitude, Looker, or similar).
  • Passion for Bonterra’s mission and interest in building technology that supports social impact organizations.

Benefits

  • Comprehensive benefits package that supports your health, well-being and growth

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