CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
Epic HB & HB Claims Analyst
Location
United States
Posted
30 days ago
Salary
$120K - $130K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Epic HB & HB Claims Analyst
Computer Task Group, Inc
Role Description CTG is seeking an Epic HB Claims Support Analyst to provide operational and application support for Epic Hospital Billing (HB) and HB Claims workflows. This role partners closely with Patient Accounting and Patient Billing stakeholders to ensure accurate claims processing, timely reimbursement, and efficient revenue cycle operations. Strong hands-on experience within a patient accounting/billing department and a solid understanding of front-to-back billing operations are critical for success in this role. - Provide day-to-day support for Epic HB and HB Claims functionality, including claims generation, edits, rejections, and follow-up workflows. - Serve as a subject matter resource for Patient Accounting and Patient Billing teams, translating operational needs into Epic solutions. - Troubleshoot claims-related issues, including payer rejections, billing errors, and configuration impacts. - Assist with system optimization, workflow improvements, and operational efficiencies related to hospital billing processes. - Collaborate with IT, Revenue Cycle, and Compliance teams to resolve defects, implement enhancements, and support regulatory or payer-driven changes. - Support testing activities for upgrades, patches, and new functionality (unit, integrated, and user acceptance testing). - Create and maintain documentation for workflows, system configurations, and support procedures. - Participate in root cause analysis and continuous improvement initiatives focused on claims accuracy and cash flow. Qualifications - Epic HB / HB Claims certified. - Hands-on experience supporting Epic HB in a healthcare environment. - Operational experience working directly within a Patient Accounting and/or Patient Billing department. - Strong understanding of hospital billing workflows, including charge capture, claims submission, remittance processing, and follow-up. - Experience working with payers, clearinghouses, and claim edits/rejections. - Ability to analyze workflows and recommend system or process improvements. - Strong communication skills with the ability to work effectively with both technical and operational stakeholders. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group. Requirements - This role is ideal for a candidate who combines Epic HB technical expertise with real-world billing operations experience. Benefits - The expected base salary for this position ranges from $120,000 to $130,000. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - A competitive benefit package is also offered.
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