Indianapolis Public Library

The Indianapolis Public Library, founded in 1873, is a public library serving over 4.3 million visitors each year. Headquartered in Indianapolis, Indiana, the I

Library Assistant II

Location

Indiana

Posted

34 days ago

Salary

$0 / hour

Seniority

Senior

No structured requirement data.

Job Description

Library Assistant II

Indianapolis Public Library

Library Assistant II Regular Part-Time 2018 - Spades Park Branch, Indianapolis, IN, US Job Description: Position Details Title: Library Assistant II Location: Spades Park Branch Hours: Part-time (20 hours / week) Schedule: May vary, but will include day, evening, and weekend hours; including mandatory occasional Sundays Starting Hourly Rate: $18.00 FLSA Status: Non-Exempt A successful candidate will… - Have previous experience working with customers face to face. - Have previous library experience, either via past job or volunteering (preferred but not required). - Have a high school diploma or G.E.D. - Be available to work day, evening, and weekend hours - including Sundays as assigned. - Be able to work well in a team setting. - Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing, and be able to learn Library's computer systems with simple training. - Be bilingual (preferred but not required). What does the job look like? - Checks-out and renews materials to patrons. Assists patrons with questions regarding library policies, procedures and services, analyzing and making decisions regarding patron problems, using good and appropriate judgment. - Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests. Provides preliminary quick or ready reference assistance and refers in-depth research to Librarians on duty. Helps with summer reading desk. - Assists in collection management activities including general maintenance, sorting/shelving materials, weeding, reading shelves and moving materials as needed. - Evaluates items for circulation and fixes/deletes/sends items to proper department for thorough investigation. Sends damage letter to patrons and contacts patrons for missing/mismatched items. - Processes all outgoing and incoming materials in a timely manner. Checks items for damage and fixes/cleans material if possible. Processes and shelves holds. Checks items for RFID tags. - Assists patrons with library card applications. - Records and reports stats related to study room use; assists patrons with scheduling, reserving, and opening study rooms. - Learns and stays current on changing software including e-resources. - Prepares cash drawer and identifies reasons for overages and shortages. Prepares and delivers the bank deposit. - Accepts payments for overdue, lost and damaged materials, along with faxing, printing, copying services. Sets up payment plans as needed. - Instructs patrons and assists with computers, faxing, printing, copying and scanning. - Answers telephone inquiries. - Able to multitask while assisting patrons in a fast-moving atmosphere. - Able to work the normally scheduled work time for this position. - Able to cope with daily job-related stress and challenges. What's In It for You? The Library proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Part-Time employees qualify for dental insurance, vision insurance, employer paid basic group life insurance, and the library PERF retirement plan.

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