Title: Database Specialist - Application Support and Development Location: Remote, Canada Department: Customer Service Job Description: About Kinaxis About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.    In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers. Location This is a hybrid position. You will work a hybrid schedule of 4 days a week out of our Ottawa HQ. Salary Range Annual cash compensation ranges from $97,500 to $143,000 plus a discretionary 12% company bonus. The final offer within this range will reflect the successful candidate’s skills and experience. Vacancy Status This is an existing job vacancy About the team The Database Specialist acts as a subject matter expert for database integrity, recovery, and structural optimization within Kinaxis solutions. This role leads complex projects and billable customer engagements, ensuring data resilience, compliance, and scalability. The position influences best practices across teams and provides consultative guidance to internal and external stakeholders What you will do - Lead projects and customer-facing meetings to deliver solutions for complex data challenges and ensure timely deliverables. - Design and implement strategies for Business Unit Splits/Mergers, ensuring seamless data migration and structural integrity. - Develop and execute Data/Scenario Recovery plans to restore systems after unintended user/process actions. - Collaborate and align with customers on Data Sanitization initiatives - Use advanced techniques for Data Tracing & Revert/Repair incidents to detect cause of data change - Reconfigure Scenario Structures to support evolving business requirements and optimize Maestro data storage/footprint. - Conduct Memory Assessment and Data Distribution analysis. - Collaborate with cross-functional teams on investigations and strategic improvements. - Estimate project hours based on high level analysis What we are looking for - Post-secondary degree or diploma in computer science or a related field - Minimum 5 years of experience in database administration or data architecture, with proven experience in leading complex projects and client engagements. - Advanced knowledge of relational databases and data modeling within manufacturing or inventory management environments. - Proficiency in scenario recovery, data sanitization, and structural reconfiguration techniques. - Strong understanding of Windows environments, IIS, and web-based applications. - Familiarity with server-based OS platforms, query languages, and hardware/software interfaces. - Ability to lead meetings, influence stakeholders, and deliver actionable recommendations. - Strong communication skills for technical and executive audiences. - Ability to work independently and manage multiple priorities. - Passion for working in customer-facing roles with strong interpersonal, communication, facilitation, and presentation skills. - Successful candidates must be able to fulfill all security and confidentiality thresholds for this position (SOC2, CGRP etc.) Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and these are some of the perks and benefits we created for our team: - Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) - Flexible work options - Physical and mental well-being programs - Regularly scheduled virtual fitness classes - Mentorship programs and training and career development - Recognition programs and referral rewards - Hackathons Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.