• Supporting the sales team with proposal creation • Business requirement documentation (BRD) • Client interactions for custom software and mobile app development projects • Preparing decks and creating proposals

• Plan and manage tasks associated with all phases of a software development work: requirements gathering, design, development and testing. • Perform requirements gathering and analysis that may include: analytical techniques, interview techniques, data gathering techniques, current system documentation, business modeling methods, business process, rules and logic, data gathering to solve complex issues, development of implementation plans, development of requirements, JAD sessions and key analytical troubleshooting. • Design software solutions through the definition of business processes and workflows, software application navigation flow, user interfaces, and reporting layouts, etc. • Assist QA team to develop and implement test plans / scenarios to ensure that test conditions, scripts, validation criteria, and expected results will successfully test the business and non-functional requirements. • Lend support to various business and technology teams as necessary during design, development and delivery to ensure solid, scalable, robust solutions. • Communicate effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as have an overall ability to be clear and concise in all communication • Accurately assess the risks associated with each solution design/project. • Support the development of team members from a professional and technical level. • Effectively manage multiple priorities. • Perform additional job-related duties as requested.

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. The OnBase Business Systems Analyst is a hybrid role that couples the role of a Business Analyst and a Configuration/Systems Analyst. The OnBase Business Systems Analyst must be able to work directly with different business units and guide solutions for workflow and document management within varied operational structures. The analyst must also be comfortable troubleshooting and solving for application issues as they are reported by supported business areas. This includes, but is not limited to, checking server health, workflow timers, document import and automatic indexing processes. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00 am - 5:00 pm CST based on your time zone and business need. It may be necessary, given the business need, to work occasionally overtime or weekends. Training will be conducted on the job, with hours tailored to your availability and the training team's schedule. Primary Responsibilities - Engage different operation teams to strategize, prioritize, develop, and support new products and services within the OnBase application. - Act as the primary communication conduit for all development activity including (Workflow, WorkView, Document Composition, Outlook Integration, Advanced Capture, Intelligent Document Processing, DIP, Unity Forms, Security Group Management, and Report Services). - Facilitating all requirement-gathering activities. - Regularly updating stakeholders, subject matter experts, business teams and other integrated IT partners of all project development. - Collaborating with internal and external customers and partners to constantly reevaluate and prioritize ongoing development. - Analyze, design, and prepare application/system specifications for information systems solution which address business needs and methods for testing and installation. - Prepare detailed specifications from which solutions will be built that coincide with all OnBase best practices as established by the team. - Continually seek opportunities to engage emerging technologies within the OnBase application. - Work cooperatively within the OnBase team to rigorously scrutinize new development, configuration, and coding to ensure efficient code is being implemented with minimum impact to other business areas. Qualifications - High School Diploma / GED. - Must be 18 years of age OR older. - 2+ years of working with business stakeholders by successfully implementing projects or procedures that present a solution to meet business needs. - 1+ years of working as a subject matter expert within OnBase. - 1+ years of experience presenting complex technical solutions to business in a digestible and understandable manner. - 1+ years of experience developing API (Application Programming Interface). - Experience with Microsoft Excel (Pivot Tables, Create/Edit, Formula Management). - Experience with Microsoft Word (Creating/Editing/Managing documents). - Ability to work any full-time shift between the hours of 8:00 am - 5:00 pm from Monday - Friday based on your time zone including the flexibility to work occasional overtime or weekends given on business need. Preferred Qualifications - Understanding of Document Import Processing (DIP), configurable forms and form engines (HTML and/or Unity), Security Group Management and Report Services/Dashboard Reports. - Experience with the principles of document indexing and management (Document Types, Document Group Types, Keywords, Autofill Keyword Sets). Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Excellent communication and collaboration abilities. - Ability to manage multiple priorities and projects. Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as: - A comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Conducting detailed business and technical requirements analysis in collaboration with business stakeholders and technical teams. • Eliciting, analysing, validating, and documenting business requirements to ensure a clear understanding of needs and desired outcomes. • Translating business requirements into clear, structured, and testable functional and non-functional requirements. • Supporting the design of scalable and sustainable IT solutions that meet business needs, working closely with architects and development teams. • Modelling current and future business processes using BPMN or similar frameworks to identify improvement opportunities. • Acting as a key liaison between business units and technical teams, ensuring clear, consistent communication throughout the delivery lifecycle. • Collaborating with Product Owners and Architects to understand product roadmaps, priorities, and technical constraints. • Supporting the development and refinement of product backlogs, including epics, features, and user stories, ensuring they are well-defined and ready for development. • Working with development teams during delivery to clarify requirements and support correct implementation. • Participating in agile ceremonies, including sprint planning, refinement, reviews, and retrospectives. • Documenting business processes, user journeys, and functional designs to support solution development and change adoption. • Supporting data-related analysis required to inform requirements and solution design, working alongside data and reporting specialists where appropriate. • Contributing to service design and business change activities to support smooth transition into live operation. • Identifying and documenting risks, assumptions, issues, dependencies, and decisions related to requirements and scope. • Supporting delivery planning and progress tracking in collaboration with Project Managers or Delivery Leads. • Providing walkthroughs or demonstrations of functionality to stakeholders to support understanding and acceptance. • Identifying opportunities for continuous improvement in processes, tools, and ways of working