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Data, analytics and cybersecurity staffing. We connect professionals and companies to deliver successful projects.

Cognigy AI Developer

AI EngineerMachine Learning EngineerContractRemoteSeniorTeam 1-10Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Czechia

Posted

22 days ago

Salary

0

Seniority

Senior

Bachelor Degree4 yrs expEnglishCloud

Job Description

Cognigy AI Developer

futureproof consulting

• Lead and support the technical design of conversational AI and contact center automation solutions (e.g., Cognigy.AI, Kore.ai, telephony integrations , or similar platforms). • Act as the technical liaison between developers, architects, and business teams — ensuring alignment across design, delivery, and performance goals. • Manage and refine the product backlog , translating complex business needs into actionable user stories. • Evaluate new AI and RAG technologies to improve conversational experiences and agent productivity. • Drive knowledge sharing and best practices across the team. • Organize and lead cross-functional meetings , fostering collaboration and innovation. • Prioritize requests effectively while maintaining clear visibility of deliverables and timelines.

Job Requirements

  • Strong technical background in Conversational AI, RAG (Retrieval-Augmented Generation), or Contact Center AI.
  • Hands-on experience with Cognigy.AI
  • Solid understanding of software delivery, APIs, integration patterns, and cloud environments.
  • Experience in agile delivery (Scrum, Kanban) and backlog management tools (Jira, Confluence, Zephyr).
  • Excellent communication and collaboration skills — able to translate between technical and non-technical audiences.
  • Proven ability to lead cross-functional teams in international, multicultural settings.
  • English fluency
  • Relevant certification (e.g., PSPO, CSPO) and a degree in Computer Science, Engineering, or related field preferred.

Benefits

  • Location: Remote (International environment)
  • Start Date: ASAP
  • Contract Type: Freelance/B2B or Permanent
  • Language: English
  • Industry: Insurance

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