• Direct Ownership of Growth: Own the commercial roadmap and revenue growth targets for a dedicated pod of high-priority Brand accounts. • Pipeline Hygiene: Lead pod syncs (Weekly Opp Stand-Ups) to dive into open opportunities and ensure the accuracy of the weighted pipeline. • White-Space Identification: Partner with Sales/Solutions Engineers to identify upsell triggers for new AdTech/MarTech products and advanced service offerings. • Sales Narrative Curation: Create and deliver business reviews and pitch decks that move beyond metrics to demonstrate ROI. • C-Suite Stewardship: Build and map resilient relationships with VP and C-Level stakeholders for key customers, positioning Adswerve as a primary partner in the client’s digital maturity journey. • Executive Sponsorship: Serve as the Executive Sponsor on at-risk accounts and engage directly with senior stakeholders to rebuild confidence and articulate value. • Narrative Excellence: Elevate the Adswerve Story by coaching your team to move beyond tactical metrics toward financial outcomes and ROI-driven narratives. • High-Stakes Negotiation: Personally lead complex, multi-year, or significant uplift contract renewals and pricing negotiations to ensure profitability and mutual value. • Integrated Solutions Consulting: Guide the team in moving fluidly between Programmatic, Paid Search, and Cloud/Analytics conversations to maximize "share of wallet". • Market Intelligence: Bring an "Outside-In" perspective by sharing industry trends and competitor intelligence to show clients how peers are leveraging new tech and AI. • Coach by Doing: Join high-stakes pitches, Business Reviews, and client presentations to model elite sales behaviors and upskill pod members through direct observation and guided autonomy. • Voice to Leadership: Aggregate front-line Intelligence on service gaps or product needs and communicate them to Executive Leadership to influence the Adswerve roadmap. • Process Architecture: Improve client engagement models and internal processes to streamline delivery and increase the quality of work across departments.

• Function as a Subject-Matter Expert (SME) for Bitwarden and our suite of services. • Expand skills in all Bitwarden applications and services in order to guide, train, and clearly describe the features and functionality to users and/or customers. • Work with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future. • Provide superb customer support. • Assist with billing and account management. • Collaborate with Sales, Marketing, Development, and Product associates.

Title: Employee Insights & Engagement Lead Location: United States Job Title: Employee Insights & Engagement Lead  Position Summary:   The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is seeking top talent for its Insights & Engagement Lead position.  Reporting to the SVP, Head of Employee Experience, this role plays a key part in understanding and improving how employees experience work at the Foundation. This position independently designs, manages and evolves enterprise listening approaches; translates feedback into actionable organizational engagement strategies; and drives cross-functional execution of initiatives that strengthen employee engagement, connection, clarity and alignment across the Foundation.      This is a hybrid-flex position that will require in-person attendance at The Michael J. Fox Foundation’s headquarters in New York City.  Key Responsibilities:     Employee Listening & Insights (50%)   - Develop the Foundation’s employee listening roadmap, including annual engagement surveys, pulse strategies, lifecycle listening and qualitative feedback approaches    - Design and evolve listening methodologies, question frameworks, segmentation approaches and reporting strategies to generate actionable insight  - Interpret complex quantitative and qualitative data to identify root themes, opportunities and challenges, and translate findings into strategic recommendations for leaders and the organization   - Partner with Planning & Insights team on enterprise-level reporting and insight frameworks that connect employee sentiment, engagement drivers and organizational priorities    - Present findings and recommendations to senior leaders, tailoring insights for executive, People & Culture and cross-functional audiences    Engagement Programs to Enhance Employee Experience (40%)   - Lead and design key employee experience moments (e.g., All Staff meetings, staff summits, engagement initiatives including educational trainings, planning meetings) to reflect employee feedback and organizational priorities, partnering with team members from Office of CEO, Events and Learning & Development team on content development and execution  - Translate listening insights into tangible engagement actions, programs and improvements in partnership with Employee Experience and People & Culture colleagues    - Establish and support action-planning approaches that help teams respond effectively to feedback and improve employee experience outcomes over time    - Partner with internal communications, enablement and knowledge management to ensure insights are reflected in messaging, tools and workflows, and report backs are centralized and accessible to impacted audiences    - Evaluate the effectiveness of engagement efforts and recommend adjustments to continuously improve effectiveness and relevance    - Identify opportunities to strengthen consistency and follow-through in how employee feedback is communicated and acted upon      Cross-Functional Operations and Program Management (10%)   - Evaluate, recommend and maintain listening and reporting tools, manage timelines and deliverable and ensure stakeholder alignment in programs    - Track and organize feedback data, action items and follow-ups to support consistency and accountability    - Provide colleagues with input on survey design, best-in-practice listening tactics, logistics guidance and interpretation of survey results for organization wide gathering activities    - Contribute to ongoing improvements in processes, tools and reporting approaches by monitoring trends and thoughtful use of technology and Artificial Intelligence    Qualifications and Skills:   - Proven experience in employee engagement, employee listening, organizational development or related field     - Demonstrated success in designing and managing employee surveys and feedback mechanisms (qualitative deep dives, lifecycle listening, etc.)     - Strong analytical skills with the ability to synthesize data into clear, actionable insights     - Experience working cross-functionally and influencing stakeholders without direct authority      - Excellent written and verbal communication skills, including the ability to tell compelling stories with data      - High attention to detail, sound judgment and ability to handle sensitive information with discretion      - Experience in a nonprofit or mission-driven organization a plus      - Familiarity with employee engagement platforms (e.g., Lattice, Qualtrics, Domo), data visualization tools and external engagement platforms preferred  Compensation & Benefits Individual compensation for this role is dependent on a variety of factors, including, but not limited to, qualifications, skillsets, and applicable laws.  In addition to salary, the Foundation offers a comprehensive benefits package, including:   - 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)    - Competitive dental and vision plans    - 401(k) plan with 6 percent employer contribution    - Flexible spending accounts    - Employer paid life and disability insurance     - 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4    - Flexible work environment.  We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.      Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events.    Salary Range $125,000 - $145,000 USD How to Apply:  Interested candidates should submit a resume and thoughtful cover letter describing through examples, their specific qualifications and interest in the position. If you think that your skills are transferable and can add value to this role, please apply. Applicants who best match the position’s needs will be contacted.    About Us:  The Michael J. Fox Foundation for Parkinson’s Research was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide.    Visit www.michaeljfox.org for more information.      Research has shown that people from marginalized communities apply to roles only when they meet 100% of the job requirements. If you think that your skills are transferable and can add value to this role, and you are someone who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce, we strongly encourage you to apply.

• Own day-to-day customer management, implementation, and ongoing account health across the portfolio • Serve as primary point of contact for client communications, escalations, and follow-ups • Monitor client health, usage, and satisfaction; proactively address risks • Partner with Operations team in Manila on end-to-end onboarding and implementation for new clients • Manage and optimize day-to-day Client Success workflows • Collaborate with offshore support teams and provide guidance, prioritization, and quality control for client deliverables • Track and report on key metrics (retention, churn risk, onboarding timelines, customer health)