Arise logo
Arise

Customer Service Outsourcing Redefined

Account Manager

Location

South Africa

Posted

21 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Account Manager

Arise

• Act as the primary point of contact for assigned clients • Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty • Support client onboarding and guide them through integrations and product launches • Work with internal teams to deliver timely solutions and meet client needs • Collect, organize, and share promotions from providers with clients • Identify opportunities for upselling and cross-selling products and services • Provide regular updates and KPI reports to clients and management • Monitor the respective iGaming market and advise clients on relevant opportunities • Resolve client issues quickly and effectively to maintain service excellence • Participate in industry events and client meetings when required.

Job Requirements

  • 1–2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must)
  • Track record of building client relationships and contributing to account growth
  • Strong interpersonal and negotiation skills
  • Commercially minded with good analytical and problem-solving abilities
  • Fluent in English (spoken and written)
  • Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus
  • A proactive, adaptable, and professional approach to work
  • Willingness to travel for client meetings and business events.

Benefits

  • A detailed company training on highest standards
  • A chance to work in friendly and supportive culture
  • Tremendous growth opportunities in a large fast moving international company
  • Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.

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