• Leading end-to-end research initiatives—including customer discovery, market analysis, and competitive benchmarking—synthesizing complex data into actionable insights, opportunity areas, and strategic recommendations that inform product strategy and roadmap prioritization • Conducting quarterly and ad hoc performance analyses across bookings, pipeline, win/loss, retention, and product metrics, translating findings into clear narratives for senior leadership and Board audiences • Maintaining deep expertise in K-12 market dynamics, including district and school customer needs, competitive activity, policy developments, and emerging trends, proactively identifying implications for pricing, packaging, positioning, and go-to-market execution • Building rigorous business cases to support evaluation of product investments, strategic partnerships, and adjacent market opportunities, balancing growth potential with long-term portfolio profitability • Contributing to cross-functional planning efforts by providing timely market, customer, and competitive insights that support decision-making across Product, Sales, Marketing, and Customer Success • Other duties as assigned

• Ensure that Time & Attendance systems and processes across all countries are designed and implemented in line with statutory requirements, reducing compliance risk and supporting defensible audit outcomes. • Build compliance into every stage of T&A project delivery — ensuring all initiatives incorporate country-specific labor laws, working time regulations, collective bargaining agreements (CBAs), and payroll compliance requirements from initial design through go-live. • Act as the central compliance liaison across T&A-related initiatives, translating legislative requirements into clear system controls, coordinating audit responses, and establishing governance frameworks that balance regulatory rigor with scalable delivery. • Partner with T&A, Payroll Operations, Product, and Implementation teams to integrate country-specific labor law requirements (working time regulations, overtime rules, rest periods, CBAs, statutory accruals) into system design and configuration. • Ensure compliance reviews are built into project lifecycles, including requirements gathering, configuration validation, testing, and go-live readiness. • Advocate for compliance to be embedded from the outset rather than addressed after implementation. • Work with country compliance and legal experts to interpret statutory obligations (maximum working hours, mandatory breaks, overtime calculations, accrual logic, record retention, etc.). • Translate legislative requirements into clear system configuration rules, technical specifications, and operational controls. • Convert complex legal language into actionable requirements that Product and Operations teams can implement consistently. • Serve as the central compliance point of contact for all T&A-related initiatives, aligning Compliance, Product, Payroll Operations, and Implementation teams. • Establish governance checkpoints and review processes that ensure regulatory alignment without slowing delivery. • Define global standards while accommodating country-specific legal requirements. • Identify compliance gaps or control weaknesses before they create operational or regulatory exposure. • Assess potential impact in collaboration with subject matter experts. • Recommend practical corrective actions, prioritize remediation efforts, and escalate material risks when required. • Coordinate internal and external audit requests relating to Time & Attendance systems and processes. • Partner with country compliance experts and operational stakeholders to compile complete, accurate, and defensible documentation. • Ensure audit evidence and control documentation are delivered on time. • Track remediation actions resulting from audit findings through to closure. • Develop and maintain T&A compliance documentation, including control narratives, process maps, risk registers, and change logs. • Set documentation standards that ensure processes are transparent, traceable, and audit-ready across all operating countries. • Ensure compliance impact assessments are incorporated into system and process change management.

• Partner with T&A, Payroll Operations, Product, and Implementation teams to integrate country-specific labor law requirements (working time regulations, overtime rules, rest periods, CBAs, statutory accruals) into system design and configuration • Ensure compliance reviews are built into project lifecycles, including requirements gathering, configuration validation, testing, and go-live readiness • Advocate for compliance to be embedded from the outset rather than addressed after implementation • Work with country compliance and legal experts to interpret statutory obligations (maximum working hours, mandatory breaks, overtime calculations, accrual logic, record retention, etc.) • Translate legislative requirements into clear system configuration rules, technical specifications, and operational controls • Convert complex legal language into actionable requirements that Product and Operations teams can implement consistently • Serve as the central compliance point of contact for all T&A-related initiatives, aligning Compliance, Product, Payroll Operations, and Implementation teams • Establish governance checkpoints and review processes that ensure regulatory alignment without slowing delivery • Define global standards while accommodating country-specific legal requirements • Identify compliance gaps or control weaknesses before they create operational or regulatory exposure • Assess potential impact in collaboration with subject matter experts • Recommend practical corrective actions, prioritize remediation efforts, and escalate material risks when required • Coordinate internal and external audit requests relating to Time & Attendance systems and processes • Partner with country compliance experts and operational stakeholders to compile complete, accurate, and defensible documentation • Ensure audit evidence and control documentation are delivered on time • Track remediation actions resulting from audit findings through to closure • Develop and maintain T&A compliance documentation, including control narratives, process maps, risk registers, and change logs • Set documentation standards that ensure processes are transparent, traceable, and audit-ready across all operating countries • Ensure compliance impact assessments are incorporated into system and process change management.

• Partner with T&A, Payroll Operations, Product, and Implementation teams to integrate country-specific labor law requirements (working time regulations, overtime rules, rest periods, CBAs, statutory accruals) into system design and configuration • Ensure compliance reviews are built into project lifecycles, including requirements gathering, configuration validation, testing, and go-live readiness • Advocate for compliance to be embedded from the outset rather than addressed after implementation • Work with country compliance and legal experts to interpret statutory obligations (maximum working hours, mandatory breaks, overtime calculations, accrual logic, record retention, etc.) • Translate legislative requirements into clear system configuration rules, technical specifications, and operational controls • Convert complex legal language into actionable requirements that Product and Operations teams can implement consistently • Serve as the central compliance point of contact for all T&A-related initiatives, aligning Compliance, Product, Payroll Operations, and Implementation teams • Establish governance checkpoints and review processes that ensure regulatory alignment without slowing delivery • Define global standards while accommodating country-specific legal requirements • Identify compliance gaps or control weaknesses before they create operational or regulatory exposure • Assess potential impact in collaboration with subject matter experts • Recommend practical corrective actions, prioritize remediation efforts, and escalate material risks when required • Coordinate internal and external audit requests relating to Time & Attendance systems and processes • Partner with country compliance experts and operational stakeholders to compile complete, accurate, and defensible documentation • Ensure audit evidence and control documentation are delivered on time • Track remediation actions resulting from audit findings through to closure • Develop and maintain T&A compliance documentation, including control narratives, process maps, risk registers, and change logs • Set documentation standards that ensure processes are transparent, traceable, and audit-ready across all operating countries • Ensure compliance impact assessments are incorporated into system and process change management