• Work directly with clients analyzing client issues and developing solutions. • Review work, train and coach staff consultants. • Assist with strengthening existing client relationships and develop new business opportunities by participating in sales meetings and working on proposals. • Interact directly with Partners and leadership on client and engagement management.

Travel Consultant II locations United States time type Full time job requisition id J-79783 Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do - Advise and arrange travel for corporate business customers (both individuals and groups) - Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services - Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations - Global Distribution Systems Sabre usage - Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements - Use positive telephone service techniques and act on special customer requests - Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels ​​ We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For - Passion for excellence in client service, including proactive anticipation of needs - Proficiency in Native GDS (Sabre) - 3+ Years of experience on as Travel consultant - Professional communication (written and verbal) - Attention to detail - Act with integrity, and look after personal traveler information - Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) - Resolving customer issues quickly and independently / with supplier - Teamwork and openness to feedback - Evening, overnights, weekend shifts. Full and Part Time ​Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location United States The US national base salary range for this position is from $39,200.00 - $72,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. - Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

• Apply Kyndryl’s structured change management approach to deliver successful transformations • Conduct stakeholder assessments and impact analyses • Develop and deliver targeted communications and program narratives • Design and implement learning deliverables and support end-user training • Mobilize change champions, monitor readiness, and gather feedback • Partner with project managers, sponsors, and business leaders to align change strategies • Drive continuous improvement and knowledge sharing across transformation programs

• As an Energy Providers Management Consultant, you will work alongside experienced professionals delivering consulting projects, both at client sites and within Guidehouse offices to deliver important engagements that drive tangible outcomes for our clients. • Create and present high-quality deliverables that support essential project workstreams. • Engage in research, analysis, documentation, and client-facing activities as part of a collaborative delivery team. • Work in a dynamic, fast-paced environment, leveraging cutting-edge technologies and methodologies to drive impactful solutions for our clients. • Contributing to innovative problem-solving to drive outcomes for clients, leveraging cutting-edge methodologies and tools. • Conducting comprehensive research and analysis to support project recommendations and solutions, inform strategic decisions, and develop actionable insights. • Applying problem-solving and critical thinking skills to identify issues, develop solutions, and make informed decisions that align with client goals. • Preparing detailed, high-quality reports, presentations, and other documentation for client deliverables to communicate findings and recommendations to clients and senior team members. • Effectively and regularly engaging with clients and stakeholders to understand their needs and communicate solutions, fostering strong relationships. • Working collaboratively with team members, sharing knowledge, and contributing to a positive team environment that encourages growth and innovation. • Pursuing ongoing professional development, including attending training sessions, obtaining relevant certifications, and staying updated on industry trends and best practices. • Assisting in project management tasks, such as scheduling meetings, tracking project timelines, and ensuring deliverables are completed on time. • Driving and demonstrating our cultural values through exemplary leadership behavior, people-first approaches, and cultivation of an inclusive, diverse, and safe environment.