Zinier logo
Zinier

Automation platform that helps field service orgs maintain critical assets driving sustainability and connectivity.

Solution Architect

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200Since 2015H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

179 days ago

Salary

0

Seniority

Senior

Bachelor Degree6 yrs expEnglish

Job Description

Solution Architect

Zinier

• Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes. • Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design. • Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions. • Define and maintain technical implementation documentation (e.g., Low-Level Designs). • Evaluate, configure, and customize product features while ensuring integration and implementation best practices. • Troubleshoot technical issues, propose solutions, and provide post-implementation support. • Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology.

Job Requirements

  • 6–12 years of SaaS experience in professional services or client-facing roles
  • Proven experience in Field Service Management (required)
  • Background in high-growth startups with evolving product roadmaps (preferred)
  • Creative problem-solving skills for addressing product gaps and business challenges
  • Experience delivering solutions in an Agile environment
  • Familiarity with project management tools such as JIRA, Confluence, or equivalents
  • Strong technical knowledge of enterprise applications, workflows, integrations, and databases
  • Working knowledge of data models, JavaScript, and JSON
  • Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds
  • High attention to detail, reliability, and follow-through.

Benefits

  • Remote work environment
  • Professional development opportunities

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