Automation platform that helps field service orgs maintain critical assets driving sustainability and connectivity.
Solution Architect
Location
United Kingdom
Posted
179 days ago
Salary
0
Seniority
Senior
Job Description
Solution Architect
Zinier
• Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes. • Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design. • Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions. • Define and maintain technical implementation documentation (e.g., Low-Level Designs). • Evaluate, configure, and customize product features while ensuring integration and implementation best practices. • Troubleshoot technical issues, propose solutions, and provide post-implementation support. • Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology.
Job Requirements
- 6–12 years of SaaS experience in professional services or client-facing roles
- Proven experience in Field Service Management (required)
- Background in high-growth startups with evolving product roadmaps (preferred)
- Creative problem-solving skills for addressing product gaps and business challenges
- Experience delivering solutions in an Agile environment
- Familiarity with project management tools such as JIRA, Confluence, or equivalents
- Strong technical knowledge of enterprise applications, workflows, integrations, and databases
- Working knowledge of data models, JavaScript, and JSON
- Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds
- High attention to detail, reliability, and follow-through.
Benefits
- Remote work environment
- Professional development opportunities
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