Join the visionary team at Tamnoon and help us shape the future of cloud security! As a Team Lead, Remediation, you will be a hands-on technical leader responsible for driving high-quality cloud security investigations and remediation outcomes for Tamnoon customers. This role is built for a principal-level practitioner who thrives in ambiguity, can dive deep into cloud environments, and knows how to guide both customers and teammates through complex remediation decisions. You’ll spend the majority of your time investigating findings, validating remediation paths, supporting customer escalations, and setting the technical bar for the team. You’ll partner closely with Product, Engineering, and sales teams to ensure Tamnoon’s remediation logic is practical, scalable, and rooted in real-world cloud security challenges.

• Review and discover new content as assigned by the Project Manager. • Utilize internal management tools to classify and assign content into a product-specific content repository and database. • Record and maintain all relevant information in structured spreadsheets. • Review and analyze lists of data provided by the Project Manager for a variety of project purposes. • Identify inconsistencies or anomalies in data and flag or resolve them as appropriate. • Review videos or other data related to the application to assess content quality and identify data issues. • Apply fixes within internal tools or spreadsheets, or report unresolved issues for escalation. • Ensure alignment with internal content standards and data accuracy expectations. • Conduct quality checks on each type of completed work across all team members to ensure compliance and consistency. • Use agreed-upon quality forms and scoring methodologies to evaluate accuracy and completeness. • Maintain records of QA results and communicate findings to relevant stakeholders.

• Create and process both internal Solutions team and external Partners tenant management tickets • Including demo, workshop, and proof-of-concept (POC) tenants cloning, migration, back-up, and related procedures • Effectively communicate to both internal and external customers about tenant updates; including timing expectations and content changes • Architect, create, refine and maintain Solutions team sales demo assets • Ensure that sales demo content is aligned with the company Go-To-Market (GTM) packages and solutions • Liaise with the Services, Partners, and Customer Success teams to incorporate customer requirements into sales demo content • Liaise with the Product team to communicate sales product needs and to keep them informed of the Solutions team sales demo content • Incorporate new product features into sales demo content and enable the Solutions Consultants (SC) on new product features • Create and maintain all sales demo content design and architecture documentation • Provide architecture and design support to the Solutions team • Educate Solutions team on all sales demo assets; troubleshoot product and performance issues • Work with Consultants to deconstruct a prospect’s business process and define the strategy for delivering an effective POC • Build POCs that deliver the defined success criteria in a timely, complete, and high-quality fashion • Including demo script creation and walkthrough for the respective SC

• Research topics customers want to learn more about • Produce and publish engaging technical content including blog posts, emails, videos, podcasts, etc. • Measure content impact through metrics like inbound leads • Collaborate with internal teams to source ideas and improve content strategy