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Contract AWS Connect Engineer
Location
United Kingdom
Posted
128 days ago
Salary
0
Seniority
Senior
Job Description
Contract AWS Connect Engineer
AND Digital
• Design, develop, and implement solutions in AWS Connect and related AWS services. • Migrate telephony workflows, data, and integrations from Virtutel to AWS Connect. • Collaborate with team members to ensure successful delivery and integration with existing estates (e.g., British Gas). • Develop and execute testing plans, and provide technical documentation and support.
Job Requirements
- Hands-on experience with AWS Connect, including contact flow configuration, queue management, and IVR design.
- Strong proficiency in AWS services such as Lambda, S3, DynamoDB, SQS, and EventBridge.
- Experience integrating AWS Connect with external systems and APIs.
- Experience with enterprise telephony, contact center solutions, or similar migration projects.
- Proficient in Node.js and TypeScript for AWS Lambda development.
- Experience with infrastructure-as-code using Terraform.
- Excellent problem-solving and communication skills.
- Ability to work effectively in a collaborative, agile team environment.
- Knowledge of Virtutal telephony systems and migration processes (an advantage but not essential).
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